I have purchased items, both songs and tv shows, that do not show up in "past purchases".
I have purchased multiple songs and at least one tv show that don't show up in iCloud as available for re-download onto a new computer, including three songs from the same album (the other songs from that album showed up just fine). And no, I'm not restoring my entire hard drive just so I can have access to something I've already paid for, as has been previously suggested.
Been having the same problems all week. And am got a generic, not-at-all-helpful response from my initial inquiry with support, then absolutely no response to my follow-up requests. There seem to be a fair number of people posting this problem, so not sure why we're being ignored.
Was able to eventually download the episodes manually via the 'purchased' link, but it's about 10 more steps than normal.
Also noticed that itunes isn't recognizing my purchases at all, not just season passes. If I go to a page of a show where I buy episodes individually, it doesn't show which episodes I have previously bought like it used to.
Similar Messages
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On iTunes, my library says that I have a lot of songs on my device that do not show up on my actual iPod touch. These songs disappeared from my iPod when I plugged it in, then they showed back up, but with a red square and circle, and now, after syncing and autofilling, they are gone again. How do I get these songs from my iTunes "ON MY DEVICE" library to my actual device?
SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7
Red square in red circle cannot play songs
My iPod isn't playing certain songs. Help? -
I have just purchased the new Canon 7D II. I am using CS6 and Lightroom 5.0, neither of which can open the RAW files although I see from the list of supported cameras that the 7D II is covered. I have updated both CS6 and LR so that is not the problem. Not sure what to do next.
It has been indicated that both of those cameras will be supported in the final release of Camera Raw 8.7. But there is no announced release date. There never is. I assume it will be before December 31. But that is only my guess based on the fact that the release candidate expires then.
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I have Ethernet in the house and an Wifi that do not cover the whole house. I do not get it to work. I have tried to get it into my network and it get connected via the WiFi but not the Ethernet. Also when it gives a green light I cannot see that it is giving any signals to my devices (iPhone etc).
You need to pay attention to something, while extending your network with the latest AirPort Express upgrade, your devices will be connected to it except your iPhone, you'll see your iPhone always connected to the capsule instead, even if you're at 1 foot from the AirPort Express.
You need to change the radio settings from automatic to 802.11a - 802.11b/g on your capsule, then I put it back to the default settings...
Now in the AirPort utility you should see your iPhone connected to the AirPort -
I just purchased a new iMac and my Hard Drive is not showing on my desktop.
I just purchased a new iMac and my Hard Drive is not showing on my desktop. It doesn't show up on a finder window either.
No. It's what I've named my boot drive.
New Finder windows can be set to open any selected volume or folder of your choice. -
HT1386 There are songs in my library that do not show up on the device after syncing
There are songs in my library that do not show up on my ipod after syncing.
Why would this happen ?Do they play in iTunes on the computer?
Are they from a different source or format that the ones that do sync? -
How do you delete duplicate songs from your iPhone that do not show up in your iTunes library?
everytime i purchase songs on itunes and sync them to my iphone 4, the songs downloads twice. one as the actual song, and the second one doesnt do anything. when you click on it, it just skips to the next song and doesnt play anything. also this second song has this cirlce dot thing next to it when i am scrolling through my songs in my music...so how do i get rid of this second download? its really annoying to have and it wont let me delete it off my phone. alsoooo since it doesnt show up in my itunes library, i cant delte it off there either! HELP PLEASE
On the springboard, locate the app you want to delete. For this example, I’ll use WeatherBug.
Tap and hold down the icon of the application you want to delete. After a few seconds your screen will start to “wiggle” and an X will appear next to each of the apps you’ve installed via the App Store.
Tap the X next to the icon of the app you want to remove. When prompted, selectDelete.
And now it’s gone.
If the application is listed in your iTunes Applications as well, you’ll want to remove it from there – or else it will re-install the next time you sync. Alternately you can keep the app in your iTunes Applications, and set iTunes not to sync all applications, just the ones you want to keep. See the Applications tab of your device the next time it’s connected in iTunes for syncing options.
http://www.simplehelp.net/2008/07/12/how-to-delete-apps-from-your-ipod-touch-or- iphone/ -
i don't have a credit card can i still purchase an album?
if i can, will the bill of the album be added to my monthly bill?I'm not sure what you mean by 'added to my monthly bill', there isn't a 'monthly bill' for iTunes. If you want to download paid-for items from the stores then you need a payment method on your iTunes account e.g. credit card, Paypal (if you are in the US), iTunes gift cards
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If I select Aperture as the option to sync for photos I can't select photos from the Pictures folder. Currently I have my photos synced to Aperture but I want to add photos from Pictures Folder. It doesn't really look like it's possible to add stuff as it would delete my photos from Aperture if I resync with the Pictures Folder. Really frustrating because I don't want to have to add those photos to my Aperture library as I'm currently moving away from using Aperture to Lightroom. So all my older photos are in Aperture but most of my newer images are saved in my Pictures Folder. Thanks for any help with this.
DarciHi Lawrence,
Thanks for that... I thought of that, of adding my iPad Pix as a subfolder of Pictures and syncing to Pictures but I remember many versions of iTunes' ago that I could add folders. Can I still do that or has that option gone? If the option doesn't exist then I suppose I will have to use folders and subfolders.
The thing is, I have iPad Pix as one folder then another folder of Pictures with various subfolders within it. It's a couple of those different subfolders I want to sync as well as iPad Pix and I don't want the hassle of moving and syncing specific folders etc... it really would be easier if I could sync more than one folder at the same time. Hope it's possible...
Thanks,
Maz -
I pretty much summed it up in my question. The only other pertinent detail may be that I have switched computers? I have already authorized this computer.
Thanks!Hey Raffiecat,
Thanks for the question. If your iPod is setup to manually manage content, you can add content from multiple libraries:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
When manually managing content, you can add content from multiple libraries to your iPod or iPad. Even when manually managing music, some content may be available from only one library at time. This includes all content on iPhone and video content on iPod and iPad.
You can also learn which content you can import to your new computer from your iPod:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Or, if you still have access to the previous computer, you can transfer your iTunes Library:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thanks,
Matt M. -
I have a disk inserted into my MacBook Pro that is not showing up in the Finder side bar. How can I get it "ejected?" (I've checked in system preferences under CDs & DVDs and did not find a solution.)
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes. -
I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919 -
My iPod was stolen a long a few months ago and I've given up all hope in finding it. I have never purchased item on iTunes, and I think the iCloud might have been deleted. It doesn't show up in "My products" too and I tried Find My iPhone.
No. Apple won't do anything without a court order. Since it wasn't upgraded to iOS 7 before it was stolen then there's nothing you can do. You could file a police report with your serial number but there may be a small chance.
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WHEN TRYING TO PURCHASE FROM iTUNES I ALWAYS RECEIVE A POP-UP "COULD NOT PURCHASE (NAME OF SONG) A REQUIRED iTUNES COMPONENT IS NOT INSTALLED (-43404) TRY AGAIN. EXPERIENCED THIS DURING FALL OF 2012 AND HAD NO SATISFACTION AND AFTER A PERIOD OF 4-6 WEEKS TRIED AGAIN AND ALL WAS CORRECTED SOMEHOW. LAST PURCHASE WAS DEC 28TH 2012. NOW MARCH 2013 CANNOT PURCHASE AGAIN. WENT INTO ACCOUNT AND MADE SURE ALL WAS UPDATED BUT STILL NOT ABLE TO PURCHASE. ANY HELP WOULD BE GREATLY APPRECIATED.
Reinstall iTunes
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How to download the same song(track) with different keys? iTunes seems to think I have already dowloaded the song and will not let me download the song in a different key or the Demo.
Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling
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