I have purchased Monster Mouth and it didnt download in my ipad
please can anybody help with this issue. im trying to report the problem using itunes and its impossible, they always send me to de main page that explain the way to made the itunes solution. BUT IT DOESNT WOORKKK!!!!!!!
They already made the charge in my credit card but it desnt work in the ipad, apears like a free download
thank you
Is the app checked in the Apps tab of iTunes? That's how you tell iTunes whether you want the app on your phone or not.
Otherwise, check the very last screen on the phone.
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I have purchased a movie and downloaded it. Next I get a screen that says Terms and Conditions and tells me to read and click on Agree. I cannot find the Agree anywhere in the document. How do I move on and view the movie?
Go to Settings>General>Usage. How much space does it show you have?
If you connect your phone to your computer, what does iTunes say is on your phone? Do you see a large amount of "Other"? If so, you may have a corrupted database. You'll need to sync your phone then restore it as NEW (not from back up) then re-sync your data). -
Downloading PS CS6; have purchased yearly subscription and cannot locate download
Have purchased a yearly subscription to photoshop. Have followed the download instructions, through to my order history, clicked on download button and was lead to page with no download that I could find, and nothing downloaded automatically.
Is this an issue with the Adobe site? Or am I missing something?
Urgent, thanks.Helen,
There are a few threads on downloading the creative cloud apps:
http://forums.adobe.com/message/4397925#4397925
http://forums.adobe.com/message/4429903#4429903
http://forums.adobe.com/message/4432672#4432672
Hope they answer your question. Let us know in case you have any more queries.
Thanks
Nikhil -
I purchased the movie "Black Nativity" at midnight and selected to download later; it shows that the movie has been charged in my account for billing, however; I when I go to download the movie, it ask for it to be purchased versus download. I would like to know if I will be charged again for the movie upon selecting purchase movie? I would like some direction as for how to download the movie that I already purchased.
Clicking on its purchase price again may result in you being charged again. Does the Store > Check For Available Downloads menu option download it
Or does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for downloading -
I can't download "season only" episodes on my iPad. I can download them on my computer but I want them on my iPad. I have no problems downing the regular episodes on my iPad. Any help would be great!
Hi McNinch9573,
Welcome to the Support Communities! Are you asking about the iTunes Movie Trailers? Are you able to play any of the trailers on this site?
iTunes Movie Trailers
Installing QuickTime Player 7 - Apple Support
http://support.apple.com/en-is/HT201288
If you work with older media types or have a legacy media workflow, then you can install the QuickTime Player 7 application on Mac OS X Snow Leopard and later.
Compatibility
OS X includes QuickTime Player (version 10.x) which handles most media playback needs. Only Install QuickTime Player 7 if you work with older media types, have legacy workflows that are not supported by the newer QuickTime Player application, or need to use your QuickTime 7 Pro registration key.
QuickTime Player 7 version 7.6.6 works with the following OS X releases:
Snow Leopard
Lion
Mountain Lion
Mavericks
Installing QuickTime Player 7
Choose your OS X version from the list below for information on how to install QuickTime Player 7.
Lion, Mountain Lion or Mavericks
Download QuickTime Player 7 from here.
Double-click "QuickTimePlayer7.6.6_SnowLeopard".
Note: This download is compatible with Mac OS X v10.6 or later.
QuickTime Player 7 will be installed in your Utilities folder.
I hope this information helps ....
- Judy -
How can I unease downloads
I resolved my simular problem by:-
Go into Settings
Click on :- iTunes & Apps stores.
Make sure that the 3 "Automatic downloads" are all swithed to "ON"
I hope this works for you as it resolved my issue. -
I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?
I am confused. Do you mean you found the music, not the tones, or you can't find either?
If the former, then this is normal. You can't redownload tones from the Cloud. -
How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help
Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.
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I have a MacBook Air, and have purchased individually Numbers and Pages. I was sent an Excel file on a thumb drive but cannot open the file. The message states that the Excel file is encryeted. Is ther any way to open a PC file on my Mac Book Air?
Pat and BobExcel does not use the .xcl extension for any of its native file formats? The only files I've ever seen with xcl as the file extension were associated with embedded application code projects.
If this is in fact an Excel file, but an encrypted one, you cannot open it (in excel or any compatible application) without the decryption password. -
I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!
As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html -
I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.
If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID -
i purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?
Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
Regards,
Rahul -
I have purchased a song and my computer says it is unauthorized to play it. I give authorization and it says its already authorized. Then I try to play the song and it wont allow authorization.
Delete and redownload it if doing so is free in your country.
(71678) -
I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help
You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. -
I have purchased the program and now how do I convert a PDF file into excel?
I have purchased the program and now how do I convert a PDF file into excel?
Hi johnhnk2,
Please see Getting Started with ExportPDF | Adobe Community.
That document will tell you what you need to know to get started. Please note, however, that it can take 24-48 hours for an order to process fully.
Best,
Sara
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