I have purchased mountain lion OS with my apple ID but still says I need to buy it??
So I got a used mid 2009 macbook pro from an american friend (which is from america obviously) and I cleared the hardrive and attempted to reinstall the OS.
So I made an account, reviewed it etc and finally bought OS mountain lion from the aus store (because my account is aus and that's where Im from) (1.7) but it still says I need to purchase it when I input my apple ID and password?
I don't understand why, do I need an american apple ID and OS?? I don't see why it would make a difference.....
I know the purchase has gone through because I've even received an email saying my details have gone through...
that's the issue, you bought the OS online so Donald is right, it is being mailed to you. post the URL where you bought it.
the 'app store' is an application running on OSX itself where you can DL software.
so, you have to wait for mountain lion to arrive.
if you want to get a clean OS on your machine now, do this
reboot holding down command/option/R (hoping your machine supports this)
open disk utility, erase your HD so you have a single mac journaled partition
choose install OSX on this HD
let it run. from what you said, you will be back on lion.
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Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
regards,
[email protected]If you go to System Preferences > Network do you see other networks listed on the left panel? Is the lock in the lower left corner closed? If not, highlight your network, then close the lock so you block other networks.
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Absolutely. A proxy can prevent the software from downloading and installing.
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Message was edited by: Carolyn -
Have purchased mountain lion but it did not download
Have purchased mountain lion but it did not download
Hi,
I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that). -
I have iCloud for my iPhone, my daughters iphone and 2 of my ipads and have purchased the max amount of storage I can but still get a message saying i don't have enough space to store anymore. Do I need to put each device on their own account?
adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
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I got another mail regarding mountain lion free upgrade program !! But its saying OS X server not able to download ?
Plz HelpYou are not alone in this, Maddy. I had the same thing happen. Apple obviously sent incorrect codes that redeemed for OS X Server instead of Mountain Lion. I called Apple Care who said that it must be some server fluke and that they would get back to me within 24 hours.
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Upgrading to a newer OS X does not often correct pre existing problems. MIght be a disk space issue, or the startup disk needs repairing.
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Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk
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message edited by: cs -
I purchased Mountain Lion online from the App store but it won't download
I purchased Mountain Lion from the App Store, and after 2 days it still hasn't downloaded. The download appears to have frozen.
Has anyone else had this problem?Welcome to the Apple Support Communities
First of all, restart your Mac and resume the download. To resume the download, open App Store > Purchases, and press the Resume button next to OS X Mountain Lion.
If it doesn't work, open Finder, go to Applications folder and delete the OS X Mountain Lion installer. Then, open App Store > Purchases, and download Mountain Lion again -
Unable to install latest update.
Can't get past 'connecting to server'
Have let it run for at least 10 mins. but still shows 'connecting to server
Any ideas?
Thanks
JohnPlease do the following.<br><br>
#Use Internet Explorer to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1]<br><br>
#When you see the prompt, choose "'''Save'''" and save it to your desktop.<br><br>
#Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box'').<br><br>
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox<br><br>
#Finally run the installation file you downloaded to the desktop earlier.<br>
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.<br><br>
After you complete the installation, go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update those where necessary. -
Download of purchased Mountain Lion stopped with error help!
Mountain lion was downloading from app store. Download stopped with a message in red "error has occurred". I checked the connection no problem. I have not been able to resume download. Help!
There are multiple errors that can happen. Mind showing a screenshot?
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how do I redeem my purchase from mac store (Mountain Lion) nas I cant find quick links regards John
Open the App Store and look at the right side of the page for the text based links.
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I purchased mountain lion and was invoiced for it, but I'm not sure it installed. Please help?!
see subject title ^
Click the Apple symbol in the upper left of your computer and then click About this Computer that will say what version of OS X is installed. If you are running Mountain Lion it will say so. If you are not then open Launchpad locate the Mountain Lion download and double click it, this will begin the install process. From there simply follow the on-screen directions.
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I have a game center account that has 2 accounts in the same apple id. the problem is i can only access one account. when i try to type in for the second account it says already taken. How do i change to the 2nd account with the same apple id? Please help.
that's the issue, you bought the OS online so Donald is right, it is being mailed to you. post the URL where you bought it.
the 'app store' is an application running on OSX itself where you can DL software.
so, you have to wait for mountain lion to arrive.
if you want to get a clean OS on your machine now, do this
reboot holding down command/option/R (hoping your machine supports this)
open disk utility, erase your HD so you have a single mac journaled partition
choose install OSX on this HD
let it run. from what you said, you will be back on lion.
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