I have purchased movies and tvs shows and i cant see them on my itunes account?
I have purchased movies and Tv Shows and I cant see them on my itunes Account?
Hi Applefreak411,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
Similar Messages
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I have have my photos in the Creative Cloud but cant see them with Ligthroom.
I have have my photos in the Creative Cloud but cant see them with Ligthroom.
These photos were sent to me by photgraphers who have edited the photos and added captions and technicala information that shoudl be seen in Lightroom.
I cant open the photos that are in Creative Cloud in Lightroom and therefore acant access the captions and the other specifics regarding copyright etc
Any help would be great
ThanksThe photos on CC will be synced to a folder on your hard drive.
You need to import into Lightroom from that folder.
If you have them on Behance, it’s possible to use the Publish Services tab. -
I have purchased movies on Apple TV and I've been able to watch them immediately. However, if I do not finish watching it and come back later the system does not allow me to continue watching and it does not reflect my rental. This used to work fine, why is it not working?
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I'm running itunes 11.0.3 -
in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
In my Itunes account i have no hidden TV shows or Movies
I used to be able to view all cloud and downloaded content. I no longer can.There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
Edit : Just seen your reply, though I don't appear to have that setting on mine. -
I have an existing mini mac and 4 tb external drive.
My iTunes library exists on the external drive under /itunes...
I have purchased a new mini mac and I want to leave the library where it is on the external drive but move to new mini mac and have it show as it did on the old mini mac..
what do i need to do ?
I have found multitude of articles about moving itunes to external drive or other similar things but I don't want to move itunes from the external drive, just change mini mac machines and have everything in itunes the same..
ThanksI had already tried that one and got this...
below is screen shot of what is on the new mac mini
and what is on the external drive now connected to the new mac mini..
There are no media files on the mac mini just the library files and on external just media files..
Do I need to copy anything over from the old mac mini ? xml files ? .. the itunes folder on old mini is about 840mb in size which looks to have artwork ect ? .. I am fairly computer literate, but this one has me stumped.. ?
thanks for help -
I have purchased MOVIES from Apple iTunes and want to know how I can burn them to my DVD so I can watch/view the movies on my TV's located in my house? Pls post what you know or works for you - I see the movies on iTunes but am unable to locate them in any folder on my computer??? Thank you!
PeteSo what is meant here is spend more money - wrong answer.
For that reason most people prefer to buy movies on DVD. They are easily shared, foolproof, and super easy to use. I love Apple TV and iTunes for music and TV shows, but I would never purchase a movie that was not on an optical disc.
When I head out-of-town I can grab a couple of DVDs to watch on my new MacBook Pro during the flight. Easy and uncomplicated.
DVDs offer another advantage. You can watch your movie without depending upon a complicated and delicate infrastructure. Also, movies are frequently censored for political correctness (Star Wars is a recent example). Despite public pressure for a release, the Disney movie “Song of the South” remains banned. Even cartoons like Johnny Quest are now censored. Only people who purchased physical copies years ago have them as they were originally produced.
When you possess a physical copy of the movie the PC patrol can't mess with it. -
I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?
If they were songs you purchased from itunes, try redownloading them from your purchases...
if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library -
How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help
Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.
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my itunes is telling me to now authorize my computer after 6years of use and showing me an itunes account i havent used in all that time.... but now songs i have purchased wont sync to devices and are no longer in my music library
see if these articles will help
http://support.apple.com/kb/PH12303
http://support.apple.com/kb/HT2519
make sure you are signed in with correct appleid in itunes store and authorize for any appleid that has purchases.
Peace, Clyde -
I have purchased tv shows on my I pad in I tunes yet they don't show on my iPad anywhere!i have tried syncing to my pc and they show and can be viewed in there.how can I get them to show on my iPad?i have turned on home sharing as well!
Where are you looking on your iPad for the shows? In iTunes? If so, look under Videos.
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I have purchased Iphone 4 from US and its not having sim in it and rt now when i have updated this to io5 ,it is showing "sim card inserted in iphone is not supported" and i am not able access aything."
Earlier i was able to use all application in this using IOS 5.0.1.
I have format it and after that i am not able to use it.
How to restore my itunes to 5.0.1???Well, welcome to the world of "hacked" phones. If your purchase was from the US, you obviously purchased an iPhone that is locked to a US carrier. The iPhone must have been jailbroken and unlocked via software to accommodate your foreign SIM card. Now that you have updated the phone, it is locked back to the US carrier. Only the carrier can authorize Apple to unlock the iPhone and none of the US carriers will unlock the iPhones. Best suggestion is to sell the phone and obtain a factory unlocked version directly from the Apple store.
To answer your other question, there is not a supported method to downgrade iOS. -
I'm not sure if anyone had run into this issue. Clicking the same place on the display sevral times will cause the click to stop working. For example, if i open safari and click on the Show Reading List button, it will work the first time i click it, but stop responding to my command as i click more, as if the button is not there, i have to move away the cursor and click somewhere else and move back to click the button to make it work again. And it happened everywhere, not just the show reading list button. The scrolling and moving are normal.
In fact, I have my trackpad replaced in an apple store for this issue but it turned out this is not a hardware problem, and it is not only my problem. Ironically, i found the same issue on several of the demo Macs inside the apple store. So anyone can help me here? Thanks.Hi manni394, what version of Firefox are you running now?
Firefox 22 has a new way of setting the default zoom level: it is based on your Windows font size setting. So, if you set Windows fonts to 125% (enlarged 25%), your Firefox pages also will be enlarged 25%. On pages that do not adjust their layout, you may get a horizontal scroll bar.
To reduce the zoom on a page, hold Ctrl and tap the - key (the one on the numeric keypad or the one on the number row of the keyboard). The zoom should be reduced for each tap.
If you want to globally adjust your zoom level to be lower, you can use either of these add-ons:
* [https://addons.mozilla.org/firefox/addon/default-fullzoom-level/ Default FullZoom Level]
* [https://addons.mozilla.org/firefox/addon/nosquint/ NoSquint]
If you already have one of those add-ons, check the default/global zoom level in case it needs to be adjusted. -
Taking DVD movies or tv show and putting them on iTunes
Windows XP Pro
Is there a way to take DVD's from my collection of movies and TV shows and add them to iTunes and/or iPod with video?
I know about the copyright laws, but I dont't think it is right that I can't make a copy of a dvd that I bought and have it on iTunes and/or iPod so I can watch it that way.
If I can buy a music cd at a store and have a copy on iTunes and/or iPod, I should be able to do the same thing with a dvd.Hello Fash98,
It sounds like your videos in iTunes are having issues playing back on your PC. I recommend you try either of these 2 articles depending on the version of your operating system:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
or
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Thank you for using Apple Support Communities.
All the very best,
Sterling -
HT201318 i have purchased additional storage on incloud and cannot back up. can anyone tell me why?
I have purchased additional storage from icloud and cannot backup. Can anyone tell me why I cant backup?
Not being able to back up to iCloud can be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup. Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup. -
I got a new macbook pro but i have lost some music, tv shows and films. How can i get them back?
Click here and follow the instructions, or move them from the old computer. Any movies you've previously rented aren't transferable.
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