I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?
I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?
Warranty and support is only valid in the country of origin, or in the case of a device purchased in an EU country, only in an EU country.
Unless you will be visiting an Apple store in one of the EU countries before the warranty expires, you are pretty much out of luck.
FYI, the Contact Us link at the bottom of the page provides the appropriate contact information for Apple.
Similar Messages
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i got my iphone sent from germany and now i am having reception problems, but it comes wiv a full warranty.can i be able to get a replacement one in the uk?
Well, you learn something everyday don't you
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I have just updated my iphone to ios6 and now my music will not update?
I have only heard bad things about the ios6 update, hence why i have been postponing up dating it.
so i finally do update it and now this?!
When i re sync the music it will not update at all :/
if any one knows how to help it would be muchly appreciatedSee if this helps
http://support.apple.com/kb/TS1559
if not, it is a hardware failure. Contact Genius bar for evaluation and possible replacement. -
I have recently changed my bt home hub and now my airport express won't connect to it? Any suggestions?
Anytime you change out a modem or modem router like the HomeHub, the AirPort Express needs to be reset back to factory default settings and then set up again.
The reason for this is that the Express is retaining some or all of the settings to connect to your "old" modem or hub, so it will not work correctly with a new device unless you start over again from factory default settings on the Express.
Power up the Express for a few minutes
Hold in the reset button on the side of the Exprsss for 8-10 seconds, then release and allow a full minute for the Express to restart to a slow, blinking amber light
Now, set up the Express again, like you did originally with the "old" modem or hub that you had previously. -
I have iPhone 4 and I have purchased this from Dubai and now I am in India but now my phone didnot working here .so plz give me solution for this so I will use this in India.can I factory unlocked my iPhone by apple store at jaipur india
ONLY the carrier it is locked to can authorize unlocking it. Most have restrictions in that you must be a current customer and have maintained service for a minimum period of time. Do yourself a favor, sell it and purchase a phone in India instead.
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I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?
You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards. -
I bought the apple iphone 4G J-5 from Laos and now want to use it in India using the normal Airtel SIM but am not able to make calls from the phone plz. help
Is this what you have? (see above?) That's what I get when I search for iPhone 4G J-5 in Google.
If so, this is NOT an iPhone! It is NOT made or sold by Apple. You have a cheap Chinese knockoff. -
Hi All, I had purchased iphone from UK and now I am in India and I want to change apple store country from UK to India but as I have £0.20 balance in my account, it is not allowing me to change it, pl suggest. I am ok to transfer or lose that 20 pens.
Click here and request assistance.
(81387) -
Dear sir,
i am fully dis-appointed about my above case no : *******. I have face this problem last 9 and half months and still the issue is not resolved. This iPHONE4S purchase from Australia and now i am in india. Your apple team told that the problem in your device and ready to replace it. But Now what happen they told you must have to send this iPHONE to Australia. But I have checked the courier people is not ready to take this device to australia. I will send it if any body of my relative comes to india but it will take a long time may be 8 to 10 months . I already suffering this problem since last 9 and half months and also for replacement it will take another 10 months. so it will very difficult for me. i request you to please send a new device at my address and i will send you this iPhone 4S return back when my some relative comes to australia.
<Post Edited By Host>Just a reminder to you. Apple is not here. This is a user forum and the only people here are users like you. Posting the same rant multiple times achieves nothing. Keep it up and your future post will be deleted just like the one that just was.
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I have purchased my iphone in uae and now i m in india and my iphone hardware buttons are unreactive and i have to service or replace but i have lost my bill and on net there exist all info of my purchase can i service it in india without the bill
If you purchased in the UAE then it must be returned to the seller in the UAE for repair or service under warranty
NO Authorised servicer in India will touch it as it did not originate in India
If you purchased in an UNauthorised seller in UAE then you will have to find out where it came from for any warranty support -
I Have Purchse this iphone Right why from the shop its not stolen or something like that .... bus i dont know the first owner of this ipone 4 and thiss iphone is worthless to me....
hackingmaster wrote:
i have purchase an iphone from shop and now it is icloud lock..
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I have purchased a new iPhone on the online store, but how come Apple can send me a repacking old device (with scar on both the border and the cable port)!!!!
And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons???? This action make me very angry. I have pay for my goods, but they are giving me some repacking rubbish, and trying to treat me as a beggar????
I have make the request to give me back a new device in good conditions, I will wait and look for what they will delivery.Do you feel better now that you have vented?
This is a user to user forum... if you want/need assistance, contact Apple directly. -
i had bought iphone 4 from singapore and now i am relocated to india.....there is some hardware problem in the phone due to which i m nt able to use it.....how do i give the phone for repair and in which country?
The warranty is not international and only available in the Country of purchase .If the iPhone is out of warranty Apple or their Agents will also only give service in the country of original purchase.
So if you want Apple help you will have to return it to Singapore or find a 3rd party to repair it if they can in India as long as it is out of warranty and you understand that Apple would never help with that device in future if it has been opened by a 3rd party -
If I create separate Apple IDs for my children, will they still be able to access content I have purchased on their iPhones and iPads?
I happened to stop at the Apple store yesterday for a separate issue and had a discussion about iCloud. Seems like this is how iCloud works (also, there's another thread on this forum that explains it well).
Each member of the family can have their own iCloud ID, which will be used for Mail, Calendar, Contacts, Apps, Bookmarks, Media, Photos, etc. and having this content synced automatically with a Mac (computer). The iCloud IDs work in tandem with the associated Apple ID — so while you cannot have multiple Apple IDs, you can certainly have multiple iCloud IDs tagged with a certain Apple ID.
While all this makes sense from the iOS device standpoint, I'm unclear on how things will sync with a Mac computer, especially if the family uses a single iMac with multiple login IDs for various members. For instance, I currently have an iMac and iTunes content resides in my Public folder, which my wife can still access when she logs in with her login ID. I'm guessing that I'll be able to set up her iCloud ID using her login, set up my iCloud ID using my login, while both our iMac logins will retain the same Apple ID. This would take care of syncing Photos, Contacts, Calendars, etc.
Another (not sure if unique) problem I face is our Address Book — right now, we have one GIANT address book with different groups set up. Certain groups sync to her iPhone, while others to mine. Some contacts are common between both of us. I'm hoping that if she/I updates a common contact, then the change will be reflected in both our groups of contacts. I hope this makes sense — for instance, I update a contact named Joe, and he's on my group of contacts in my iPhone. Hope iCloud updates the master contact card for Joe on the iMac, which would then automatically trigger the update on my wife's group of contacts—that Joe also belongs to— leading to an update on her iOS device as well.
Apologies for the lengthy response.. -
i am having iphone3gs and ipod4s, is it possible the application that i have purchased in my iphone can be available in my i pod by doing payment only one time for the same application in my i phone...if yes,plz let me know hw it is possible..
Open the App Store on your device.
Make sure you are signed in with the same account used for the original purchase.
Tap on Purchased from the bottom navigation bar.
On iPhone or iPod touch, tap Updates from the bottom navigation bar, then tap Purchased.
Locate the app in your Purchased tab.
Tap the download button (cloud symbol)
See also: http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
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