I have purchased Quicktime Pro and entered the registration key but does not operate. Apple does not have a support tab for this so I'd appreciate any help. I have Windows 7 Home.

I have purchased Quicktime Pro and entered the registration code. It indicates at it has been installed, but it does not run. Any suggestions?

The trim to selection function is available and it appears to be working. For now, I seem to be operable as Pro even though the header doesn't say so. Thanks.

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HT2240 I have installed quicktime 7 on my max OS X machine, and I have bought QT 7 pro for OS X. I open Qt7 and enter the registration code I got from buying QT 7 pro, the icon changes to pro, but nothing happens and it doesn't appear to upgrade. help

I have installed quicktime 7 on my max OS X machine, and I have bought QT 7 pro for OS X. I open Qt7 and enter the registration code I got from buying QT 7 pro, the icon changes to pro, but nothing happens and it doesn't appear to upgrade. help

I have installed quicktime 7 on my max OS X machine, and I have bought QT 7 pro for OS X. I open Qt7 and enter the registration code I got from buying QT 7 pro, the icon changes to pro, but nothing happens and it doesn't appear to upgrade.
And just what sort of changes in "appearance" did you expect?
If you can access the editing, conversion, and/or properties options once a file is loaded then the QT 7 app has been upgreaded for "Pro" use.

I've bought quicktime pro, entered the registration code but am directed to buy quicktime pro again

I've bought quicktime pro, entered the registration code but am directed to buy quicktime pro again. Quicktime 7 is showing 'Pro' after I enter registration under 'Registration'. I have an email receipt from Apple store saying it is purchased. Yet when I try to use the Pro features they are greyed out. Ripped off?

I've bought quicktime pro, entered the registration code but am directed to buy quicktime pro again.
Are you pressing the "RETURN" key to enter the registered information or the "TAB" key? "Pro" registration instructions clearly state that the "TAB" key must be used. If you used the "TAB" key to register the "Pro" key information and the "Pro" features are still grey, do you actually have a file loaded in a player window. I.e., the "Pro" features cannot be accessed if a file has not been opened in the application since they are context adaptive and, as QT Kirk pointed out, must be able to "see" the type of file you wish to edit since the features available may depend on which type of file you are trying to edit.

I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?

I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?

When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.

I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?

I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

Trying to start my IMac click on my admin icon and enter the correct password but then flashes to white screen and back to sign in, my desktop wont come on ... help!!!!

Trying to start my IMac click on my admin icon and enter the correct password but then flashes to white screen and back to sign in, my desktop wont come on ... help!!!!

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.

I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

Has this happened to anyone before?

TS3212 i have a new pc with windows 8, i've downloaded itunes but there is no evidence of it that i can find but when i go to redownload it comes up with 'thanks for downloading itunes'... any help would be appreciated

i have a new pc with windows 8, i've downloaded itunes but there is no evidence of it that i can find but when i go to redownload it comes up with 'thanks for downloading itunes'... any help would be appreciated

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

After downloading SP0, and entering the product key, get Evaluation message

I have bought CR2008, then downloaded SP0.
I entered the product key from my original CR2008 cd.
Now every time I start CR I get a message: Evaluation Copy: This will expire in 7937 days. etc.
Now 7937 days is 20 years, so I am not afraid of loosing the use of CR but it is rather annoying.
How can I turn this message off??

Install SP1 and then SP2

Lost my iphone dont know my IMEI number tried to get it from ituens about and clicking the Control key but there is one imei and i have 2 phones backed up on my ituens is there a way to know which one is the right one?

Lost my iphone dont know my IMEI number tried to get it from itunesby clicking about and the Control key but there is one imei and i have 2 phones backed up on my itunes is there a way to know which one is the right one? and is there another way to find my phone and its offline so i cant use find my phone! Help

Other ways? Check the box? Call your carrier?

I purchased iTunes $15 card at Dollar Store. I recall entering the code somewhere but was not able to access iTunes . What can I do to get the card added to my Apple store account .

I have misplaced the card or accidentally threw it away! I recall entering the code on back somewhere in my apple store app. Is there a way to find out if I did it right? If I did not do it correctly can u help me? Pleeeease!!

Launch the App store or iTunes store...scroll all the way to the bottom...your Apple ID & any credit balance will be displayed. If not there, & you no longer have the card, don't waste your time contacting iTunes support, as there is nothing they can do for you.
You can also login to iTunes on your computer, & any credit balance will be displayed next to your Apple ID.

I have purchased Quicktime Pro and can't enter key!

I am using a windows vista PC, I have downloaded Quicktime 7 and then gone on to purchase the key for Quicktime pro. However! I can not find the QuickTime 7 Control Panel within my computer's control panel or anywhere else on the system for that matter! When I checked my windows XP PC to compare, I found the quicktime control panel straight away! Is this problem relating to the PC having Vista as an operating system, and if so is there a way round it as I really need to set up pro on my Vista machine.
thank you in advance for anyone who can help, this is making my head hurt!

Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
Also make sure you purchased a key for the correct platform (Windows or Mac). QuickTime keys are not cross-platform.

Hi! I have just downloaded the upgrade for LR6 (10 minutes ago) and after installation I am asked to enter the activation key but I don't have it as I have not received it by mail. What must I do? Thanks in advance for your answers. Stardiben

Thanks in advance!

you have the purchased (not subscription) version of lr 6 (as an upgrade to lr5).
if all that is correct, then when you start your lr 6 installation you will be prompted for the lr 6 serial number. if lr 5 is not installed you will then be prompted for your lr 5 serial number.
if you enter the correct number at the correct time, installation should proceed.

I just purchased on line and entered password. Now you do not recognize the password, why?

I just purchased you $ 89.99 package on line, but cannot sign-in because you do not recognize the password. What is going on? How can I get this corrected so that I can sign-in.

Hi Ruffas,
Please let us know what is the exact error message that you are getting when trying to sign in.
Please click on trouble signing in or forgot password and reset the password and sign in.
You can also follow the below link if you still have any issue.
http://helpx.adobe.com/acrobat-com/kb/having-problems-signing.html
Regards

Site lost activation out of nowhere - How do I find and enter the activation key through VPN?

I had a message that site comms went down. My clients sent somebody on-site and all is working but the OnPlus agent still shows comms down. I VPN'd in and can get to the web page for the unit but it's asking me to activate it. Is there a way to find the activation key to enter into that field so that my settings, etc. are kept?
Also, has this happened to anybody else before and what could be the cause? Thanks!

Hi Lokib,
Sounds like the On100 has been reset. Did someone inadvertently hold down "Reset" on the device?
The Activation key is located under "Profile>Profile".
I haven't seen this happen to anyone else myself. Could you PM me the site name and I'll see if we can dig up anything else in the logs.
Thanks,
The OnPlus Team

I have purchased Quicktime Pro and entered the registration key but does not operate. Apple does not have a support tab for this so I'd appreciate any help. I have Windows 7 Home.

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