I have purchased several apps including os x 10.7. I can't download any of them.
I tried to download Yosemite because it is no cost. That didn't work so I purchased OS X 10.7 so I can at least run my Turbotax software. OS X 10.7 shows up as a purchase in my app store account. I let the download run for 5 hours and I finally aborted. How do I get the apps I have purchased onto my computer? I miss Steve Jobs.
Can you tell us exactly what OS version you currently run. It certainly isn't iOS 6.1.6. Go to the Apple logo drop down menu > About this Mac. Then, perhaps, we can help.
Similar Messages
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I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?
See this post.
tt2 -
I've canceled the billing info, got an app store pre paid card and still can't download any apps! Free nor purchasing! Help!!
If you're in the USA, it would be hard to zero balance a gift card just with purchases as there are sales taxes in most areas that you don't know the amount of until the purchase is complete. My guess is that the issue is with the last purchase, there wasn't enough credit left on the card to cover the sales tax.
Contact Mac App Store Supprt to find out the details'
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
I have an iMac OS X Version 10.4.11. Can I download any new version with this?
Choose About this Mac from the Apple menu and check the processor.
If it's a G3, no further upgrades are available.
If it's a G4 or G5, buy a retail Mac OS X 10.5 DVD from a source such as Amazon or eBay; Apple still might have copies in stock if you phone them.
If it's an Intel Mac, buy a Mac OS X 10.6 DVD from the online Apple Store.
(79513) -
I have a new iphone5c and have purchased an app for it at the App Store but how do I download the app ? I thought that after I had purchased it, the app would automatically download and an
icon would appear on my phone but it hasn't. What do I do ?When you make the purchase, the app should commence to download.
Open the App store app and check under Purchased. If there is a cloud icon (rather than Open), tap it and assuming you have a connection it should download.
If it will not download, you may have the App store set to only download when connected to WiFi (find a wifi signal, or change the settings: Settings app > Cellular > [look under Use Cellular Data for]
If the app shows Open (#1 above) it is likely on an alternate home screen. Swipe left-right on the home screen to expose these. -
hi
i have promblem in my iphone
idon't have any software update in the setting in my iphone ,so i can't download any applications or anything
How can i solve this problem
please help me
thanksNo further iOS updates are available for an iPhone 3G; applications which require iOS 4.3 or newer can't be used on it.
(83209) -
Should I contact Apple to try to recover my music?
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
Any assistance here would be gratefully appreciated. Thanks. all.
Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store -
I recently purchased several apps that will not sync with iPod touch. Of 5 apps, three would not sync. I updated all software, checked authorizations, and reinstalled the apps -- no luck. Any ideas?
All the apps state they are compatible w/ my model iPod Touch. No restrictions are set that would prevent syncing. Seems like I might have had a similar problem a while back with one app but can't recall the solution -- it was something simple.
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I purchased several apps using one Apple ID. Now I want to change my Apple ID. Will I lose anything?
You won't lose anything, however all purchases are permanently tied to the ID used to purchase them originally so future updates of your existing apps will still require the password for your old ID (whether you are still using it for purchasing or not.
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I have purchased an app from iTunes and now it won't allow me open it? What do I need to do to access this app on my mac?
Nothing. iOS applications can't be run on a computer.
(103423) -
I have just purchased an ipad2 and purchased 2 apps. This is my first ipad. The ipad says I have purchased these apps but they are not installed. I don't know how to install them. Also I can only see them if I go to either the app store or the game center and click on purchased. I would like them to show up on screen that shows when I open the ipad but maybe that only happens when they are installed?
Did you purchase them directly on the iPad or on your computer's iTunes ? If on your iPad in the App Store app then have you checked to see if they are on a different homescreen by swiping the homescreen to the left ? If they are on a different screen, and there are spaces on the first homescreen then you can move them :
Touch and hold any icon for a couple of seconds until the icons jiggle .
Arrange the icons by dragging them (don't drag too quickly). You can't leave gaps between icons on a page
to move them to a different screen drag them (not too quickly) and then hold them so that they are overhanging the edge of the screen - after a couple of seconds or so the display should change to the next/previous screen (depending on which edge you are holding it) and you can then place the icon.
Press the Home button to save your arrangement.
If you downloaded them on your computer then you can either connect your iPad to your computer and sync them across, or go into the App Store app on the iPad and re-download them via the Purchased tab (http://support.apple.com/kb/HT2519)
You can download a copy of the iPad manual from here http://support.apple.com/manuals/#ipad -
I have purchased an app from the app store and cannot seem to download it, the download statrs and then rapidly cuts out, it will not complete and seems to repeatedly go over the same few Mb. I have previously downloaded large files and not had a problem with them.
I have tried restarting, checked my hard disk (and repaired a sector of the disk) and checked my connection but this seems to have no effect. I have also disabled virus protection and my firewall to see if this has an effect. I have also downloaded other (free) applications to test it since then and some of these download but not the larger ones. Has anybody else encountered this? Does anyone know how to solve it?Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/ -
I have purchased an app and then I decided to delete it...but still apple is charging monthly...how can I get rid of this...
It sounds as if you purchased the app, but you also purchased some subscription within the app. You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app. Contact the app vendor and tell them you want to stop the subscription.
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I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?
BRAWO!!!! It solves the problem.
Just hope that i would not be forced to download free Apps every thir day.
Here by us in South Africa, downloads is costing one.
Anyhow, thank you once more.
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