I have put in a Passcode but cannot remember the code. My phone does not want to open

I have purchased an Apple Iphone 5s recently and put in a passcode and fingerprint security. I cannot remember the passcode as I have switch the phone off. It now requires the passcode to start the phone again but I have forgotten the passcode. Can Anybody please help???
Fanie van der Westhuizen
Karibib
Erongo Region
Namibia
Southern Africa

Connect your iPhone to the computer you usually sync it with and restore your iPhone in iTunes as a New device. See this link: restoring iOS software
To recover your data from iCloud after restoring go to Settings/General/Reset - Erase all content and settings.
After that you will then be prompted to restore from iCloud.

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I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

HT204365 Hi I wonder if you could please assist me. I tried the online 'contact us" I chose my iPad - but when I need to chose the second part - it does not give me any options - hence I cannot go further? My kindle does not want to open on my iPad.

Hi
I wonder if you could please assist me. I tried the online 'contact us" I
chose my iPad - but when I need to chose the second part - it does not give
me any options - hence I cannot go further?
My kindle does not want to open on my iPad. When I touch it - a grey screen
with kindle written in the middle appear for a few seconds. Then goes away.
I have restarted the iPad - still the same? What else can I do?
Thanks
Maryna

Judging by the reviews of the current version of the Kindle app you aren't the only one haveing problems with it - it looks like Amazon need to fix something with the app.
Have you tried closing the Kindle app via the iPad's multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the Kindle app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
You could also try deleting the app and redownloading it via the Purchased tab in the App Store app on it (you will then need to redownload your books in the app, assuming that it opens).

I have just acquired an iMac desktop. I want to sign on to my airport wireless network, but cannot remember the password. How can I access the password or reset it. I already use a MacBook Pro and an iPad on the network.

I have just acquired an iMac desktop (about 4 years old). I want to connect to my Apple airport wireless network, but cannot remember the password. How can I access the password or, if necessary, reset it. I already use a MacBook Pro and an iPad on the network and don't want to jeopardize what already works well. I am not all that computer literate.

How can I access the password or, if necessary, reset it.
Read the user manual that came w/your Airport router or you can cross-post in one of the AirPort Forums for instructions.

I have just dowloaded an audiobook from amazon to itunes. I have synched my iphone 4s but cannot find the audio book on my phone. Can anyone help me locate it please?

I have just downloaded an audio book from amazon to itunes. I have synchronised my iphone 4s, but cannot locate the book! Amazon says to tap the ipod icon but i do not have one!! Can anyone help me locate it please?

kikuyujen wrote:
Could anyone help me find an article called Switch 101 that helps people converting from Windows to Mac.
Just Googled "Switch 101."
http://www.apple.com/support/switch101/

I upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet

i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet

I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down

HT1349 I have registered my serial number but cannot continue the download because it says that the number already exists. This happened when I previously entered the number bt had to exit the program. How do I resolve this?

I have registered my serial number but cannot continue the download because it says that the number already exists. This happened when I previously entered the number bt had to exit the program. How do I resolve this?

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

HT5622 I have set up my ipad but cant remember the 4 digit code I put in . I cloud does not seem to have any record of me and the ipad mini keeps locking me out as i try different codes - help please

Help please I have just got my Ipad Mini and set it up but cant remember the code I put in. I cant access settings or anything else as it has locked me out. Ive treid Icloud but it doesnt recognise tht I have registered. Can anyone give me straightforward instructions on how to start again please

This is the guidance from Apple:
http://support.apple.com/kb/HT1212
Barry

I went to iCloud and my mail doesn't recognize my password but even worst my iTunes does not want to open because it says my library is blocked somewhere on a hard disk where I have no access ...

I went to iCloud and my mail doesn't recognize my password but even worst my iTunes does not want to open because it says my library is blocked somewhere on a hard disk where I have no access ...
HELP HELP

To confirm, your existing mail client isn't communicating with your existing and remote mail services at Dreamhost? Which mail client are you using (Apple mail?), and how is mail on the client set up?
It would initially seem that your client is still referencing the server, either for its inbound or outbound mail. (And I'm not sure how unplugging the server helps here, unless there's some sort of a configuration issue, or a duplicate network address or such.) This would usually be something within the configuration of the mail client.
The Mac OS X Server is significantly easier than the many other servers and server operating systems I've dealt with over the years, but it requires reading the manuals and/or some knowledge of networking and of server environments.
Small shops and home folks without the time or inclination to "spin up" on these server areas can be well-served with some help initially configuring the server. Servers are different from clients. Stuff that you're implicitly used to using when you're running a client -- the DHCP server, for instance -- are what the servers provide you with.
As for Mac OS X Server and particularly if you head outside of the default settings and sequences and off into the customizations, which is what has happened here, you might want to engage some assistance. Not just for the direct and obvious initial set-up sequence, but also for getting you set-up and started with backups and other such tasks. Before you get too deep in here and get too much underway and too much saved on your disks, do seriously consider getting somebody in to help set this box up for you.
Mac OS X Server is not "no IT", but it is rather closer to "less IT" than most. Particularly once you get it configured and running.

I have another apple ID but I forgot the password and apple does not send the link to reset it to my email. What do I do to have it back?

I have another apple ID but I forgot the password and apple does not send the link to reset it to my email. What do I do to have it back? It is really important.

If you know the answers to your security question for the ID you can use that method to reset the password rather than email (by going to https://iforgot.apple.com/password/verify/appleid).
If you don't, you'll have to contact iTunes Store support for assistance: http://www.apple.com/emea/support/itunes/contact.html. They frequently deal with Apple ID issues.

I've always had PSE 7.0, but I guess my computer has an issue reading the Installation CD I have for it, so I tried to manually download it from the official website, but when I go trough the whole process, it does not want to accept my product key number

I've always had PSE 7.0, but I guess my computer has an issue reading the Installation CD I have for it, so I tried to manually download it from the official website, but when I go trough the whole process, it does not want to accept my product key number... What do I do?
It's either my computer because it's old, or something is wrong with my cd installer. I don't know, but I just want to install my PSE 7.0, but it does not work even on the official website with my product key #.
PLZ HELP ME!

I've always had PSE 7.0, but I guess my computer has an issue reading the Installation CD I have for it, so I tried to manually download it from the official website, but when I go trough the whole process, it does not want to accept my product key number... What do I do?
It's either my computer because it's old, or something is wrong with my cd installer. I don't know, but I just want to install my PSE 7.0, but it does not work even on the official website with my product key #.
PLZ HELP ME!

I have won a gift card but none of the codes work. what do i do?

i have won a gift card but none of the codes work. what do i do?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT3775 I have a quick time file movie which I was able to open on quick time but now it does not want to open. what can i do? thnaks

I have a quick time file movie which I was able to open on quick time but now it does not want to open. what can i do? thnaks

Now that i can view the mpg file on my imac using VLC player, how do I save the disc to my desktop?
I need to then cut and save 15 sec visual bytes to my desktop (in a common video file format so that I can enter them into some editing software.
All assistance appreciated
thanks,
Peter

TS1398 iphone 5 and sky hub? My phone connects intermittantly and quite often cannot find the network. Also does not reconnect automatically? Any ideas?

My phone connects intermittantly and quite often cannot find the network. Also does not reconnect automatically? Most of the time says unable to join network? My laptop and ipad seem fine? Very annoying Please help!

All the information you need is right here: http://www.apple.com/iphone/specs.html
Notice there is no mention of WiMax.
It doesn't really matter anyway as Sprint is rolling their WiMax network down for use by MVNOs. Actual Sprint customers will not have access to WiMax at all. It was a failed experiment.

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked.

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked.

I have put in a Passcode but cannot remember the code. My phone does not want to open

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