I have put my serial number in several times and each time it is invalid now what?

I have put my serial number in several times and each time it is invalid now what?

Serial number in what program?
Are you sure you have a serial number and not a redemption code?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html

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