I have QuickTime Player 7.6.8, I cannot update or remove it b/c I am missing QuickTime.msi file. It is gone and I need it back. Please help.
I have QuickTime Player 7.6.8, I cannot update or remove it b/c I am missing QuickTime.msi file. It is gone and I need it back. Please help.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)
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Hi please help me I'm useles with these thing. I've had cydia put on my device didn't like it so deleted ap and now I cant get back into Icloud it's gone very faded in couler the icon in settings. Facebook Twitter and a few others have done the same. I need iCloud back please help!
I'm sorry we cannot help you.
You have Jailbroken your device. Apple does not support Jailbreaking and as such having done so has voided your warranty and forfeited any support from Apple and by extension these forums. We are not allowed to discuss Jailbroken devices in any way by the Terms of Service of the forum.
You will have to find help elsewhere. Ask the person that installed Cydia to restore the phone. -
I have worked many hours on an iphoto book and I am up to page 29. I cannot add any more pages past that and I need to! Please help!! "Add page" is not working!!!
Fixed it thanks to similar questions and answers to them. Thanks all!
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Suddenly my main email account is not showing the emails I've kept in line...the other accounts haven't changed at all. I changed no settings, checked everything, no tags are in place. I shut down the program and opened it and nothing. I need those messages back! Where could they be??? Thank you in advance for any help you can give me!
There are several possible reasons that messages seem to 'disappear'.
There are two types of email accounts: IMAP and POP. See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts
If you have a POP account and are accessing the mail on more than one computer or smartphone, whichever device reads (downloads) the message first will have it locally, but it will no longer be listed or available on the other devices.
If you have an IMAP account, the message stays on the server, but if one device (user) moves or deletes the message, it will affect the view on all devices. So, for example, if you are using your smartphone and take some action on an email, when you get back to your computer, it will reflect that same action (but you might not have realized what caused it).
Sometimes the index of a mail folder (.msf) will get corrupted. If you right click on the name of the folder and select Properties, a 'Folder Properties' window will open. Select 'Repair Folder'. This may take care of the problem.
Another, less likely, reason for messages not to show up in your inbox is having the preference set to show only unread or recent messages. Then once you read them they seem to disappear.
If you are still having problems, please look at the following items and respond with the information.
1) What operating system do you use (Win8, MAC, Linux, etc)?
2) Are you using IMAP or POP?
3) If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?
4) Right click on the folder in question and select Properties.
a) Number of messages?
b) Size on disk?
5) Left click on the account name; View settings for this account; highlight Server settings;
What choices are marked under "When I delete a message"?
6) What, if any, antivirus program do you have installed? -
Has anyone found a quick, permanent solution to the missing iTunes.msi File? I have tried many times to upgrade both itune and quicktime and get the same old error notice. Surely, by now, someone has found out how to get around this mess. Please....
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
my touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke
Bummer. Hope you've been backing up to iCloud so you can restore your information after you get the phone replaced.
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The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.
I had same problem. I removed the back cover, and warmed wi-fi module by hairdryer of my wife). five days wi-fi works great. I do not know what will happen next.
during operation iphone must be turned off. time of heating is near five minutes. wifi module is located upper the battery, on the upper right corner of device. -
I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?
Hey JennaPickle,
If you want to get your personal vidoes off your iPad and onto your computer, follow the steps in this document:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Take care,
Delgadoh -
I just purchased the new ipad. I set up my email and put show 1000 messages. After a few days my email in my inbox disappears. I have gone thought all the settings. Please help.
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom -
Can anyone help me- I recently had an archive operating reinstall completed at the genius bar (so they didn't have to delete my hard drive), but now my battery says "not charging." It used to hold a 2.5 hour charge, and now nothing. Can anyone help?
Hi, Michelle. Welcome to Apple Support Communities.
Have you tried resetting the SMC? The SMC (System Management Controller) has control over the charging function, so resetting it may help. -
I just got the iPhone 5 and noticed that the message alerts will only alert once . I have it set up as 3 times and its not working . Please help. I'm running 6.0.2 and I really starting to get ****** off with apple products
Instead of getting annoyed, read the User's Guide and try basic troubleshooting.
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Have most recent macbook pro connected to thunderbolt via thunderbolt cable. Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard. Help
Hello QuinnDev,
Thank you for posting in the Apple Support Communities. It sounds like you are trying to use your MacBook Pro with a Thunderbolt Display in closed clamshell mode (MacBook Pro closed), but sometimes the display doesn't stay on. I found an article that talks about closed clamshell mode. You would have to fulfill the following requirements to use your display this way:
Requirements for closed display mode:
Power adapter
External keyboard, mouse, or trackpad
External display
You can find all the steps and the full article here:
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
http://support.apple.com/kb/HT3131
I hope this helps!
All the best,
Sheila M. -
i drop my phone so i got a new one and back up everything... well now i have pics on my phone that i dont want and i cant delete them please help i tired hooking up to iTunes but still cant delete certain ones.... i can send them or post but nothing to delete them
The pictures that are on your phone, that you don't want, did they appear there after syncing with iTunes? Or were they taken with the iphone's camera?
Pictures synced from iTunes have to be removed by syncing again, but not having those pictures checked under the Photos tab in iTunes. -
i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
I have hotmail email access on my iPad. I have recently deleted a draft email that had important information on and I need it back. is there any way to do this? Please help!
can not believe it but did a system restor on windows vister and got it all back you can chose the date you want to restore you computer too and it worked sooooooo happy love it.
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