I have random excel files on my desktop that cannot be deleted. What are these and how can I trash them?

They appear as mounted DMG files.If you right click on them mdo they have an Eject entry?
Have you set the OS to Show All Files with a terminal command? If so take that off for now.
Look in your Home folder (Users/UserName) and then the Desktop subfolder under it. Do you see all these files/folders/drives?

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I have two movie credits on my iTunes account. What are credits, and how can I use them?

I have two movie credits on my iTunes account. What are credits, and how can I use them?

You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

.pdf file on the desktop that cannot be deleted

I have a .pdf file on the desktop that gives me a "cannot be deleted" message when I try to delete it or drag to trash. It was downloaded from a "kosher" website. How do I get rid of it?

Open the terminal utility and type "sudo rm" followed by a single space. Then drag the file to the terminal window and press enter, followed by supplying your password when prompted.

Lately pdf files from the Web do not display properly; what is wrong and how can I fix it so I don't have to use IE?

I am a professor and frequently need to open pdfs of academic journal articles from electronic databases. Within the last two or three weeks, when I try to do this using Firefox, only the first page of the pdf displays and the rest are blank. In addition, a bar appears across the top with the message "This pdf file may not display properly." So I have had to switch to Internet Explorer to open the files and do my research. What is going on and how can I fix it so I can open pdf files from the Web in Firefox and have them display properly?

My question is simple - why would you put an application in production that has a lot of bugs? To replace a good and steady Adobe product? My customers will believe that I put a pathetic fallible form online. They are not sophisticated on computers so I just tell them to use IE. Ugh
I must agree with pgwebgirl!

Over the years I have backed up my ifoto albums on discs. Now with the new ifoto in 10.7.5 I can't see the fotos from five year old discs--only a dotted line outline of the fotos, all black and white; no images. What gives? and how can I view them?

Over the years I have backed up my ifoto albums on discs. Now with the new ifoto I cannot see any fotos when I insert the 'old' discs, just dotted lines around where the foto should be. How can I view the fotos? They were backed up for security, but now they are so secure I can't view them! Help!

If you're running iPhoto 9.5 you'll need to follow these directions in order to view disk created by previous versions of iPhoto:
1 - Copy the library from the disk to the Desktop.
2 - Double click on the iPhoto Library Upgrader tool to launch it and select the library on the desktop to convert.
3 - Once that is done you can open it with iPhoto 9.5.
From iPhoto 9.5: Using iPhoto libraries saved to CD or DVD
OT

I suddenly have a large Sun shaped logo appeared on my screen. What is it, and how can I get rid of it please?

I suddenly have a large Sun shaped logo appeared on my screen.
Can anyone please tell me what this is, and how I get rid of it?
Many thanks

HI there
Thank you for trying to help me. You're going to think I'm really thick, but I can't seem to do a screen shot.
I pressed the command and the 3 button, plus what I believe is the shift key, Hat is the one on the left hand side, with an arrow on it, which you use for a capital letter yeah?
But nothing happens.
Also I can't see what you are reffering to when you say click onto the camera icon? I can't see any such icon.
Sorry to be so useless.
I have just noticed that it is obviously connected with the sound. It has a row of boxes undeneath the logo, and as you increase the volume, the boxes fill up from left to right, and the logo flutters at the same time.
have alogitec amplifier and speaker system connected to it, and have just noticed that the sun logo looks very similar to the Logitec symble/Logo.
Is that of any help please?

My ipod touch randomly went to a negative screen with distorted colors..what is this and how can i fix it?

pleaae help me

You can change that in
Settings > General > Accessibility > Turn of "White on Black".

What are these files that keep appearing on my desktop and how can I stop them from showing up?

Ever since I've upgraded to OS X Mavericks, I've had these strange files show up on my desktop. The trouble is that they show up even a little while after I delete them. Here's a few examples:
141441.jpg.part
IMG00019-20111209-2353.jpg.part
IMG00062-20120927-2351.jpg.part
I've done a few virus scans, but they showed no viruses. Why are these files always popping up and how can I prevent them from appearing on my desktop again?

You need to delete Bitdefender from your Mac. It will cause you nothing but problems.
Removing Bitdefender Antivirus for Mac
The best way to prevent malware from being installed on your Mac is to enable Gatekeeper.
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper

Working alternating with iPhoto and FCE tgrying to import pictures from iPhoto into FCE suddenly all my 22300 pictures disappeared leaving empty frames. Does somebody know where the pictures could have gone and how can I get them back into iPhoto? Lothar

Working alternating with iPhoto and FCE tgrying to import pictures from iPhoto into FCE suddenly all my 22300 pictures disappeared leaving empty frames. Does somebody know where the pictures could have gone and how can I get them back into iPhoto? Lothar

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.

I've installed Flip4Mac WMV in Lion and when I try to listen to audio in some sites, it starts playing and after about 0.5 seconds it starts playing again. So, I have the same thing playing with a delay... What is happening and how to fix it?

I've installed Flip4Mac WMV in Lion and when I try to listen to audio in some sites, it starts playing and after about 0.5 seconds it starts playing again. So, I have the same thing playing with a delay... What is happening and how to fix it? Is there any other way to play theese kinds of files without using Flip4Mac WMV?

Use Flash Media Server to stream the files.......set up a timer and have all three of them play at once....and have a button switch the streams depending upon which stream you want to play.....and wallah......
you can also capture the stream.time from the video playing and resume from that point on the other videos as well....havent done this theoretically so I dont know how smooth the transistion between streams will be....but it can be done....
plus u may have to use double buffering techniques to make sure it starts up right away......
thelegendaryghost

Hello. My mac can't connect to my time capsule. There is no response and I can't put it back to the originals definitions because all my files are there and I can´t loose them. (sorry about my bad english, but I really need help!)

Hello. My mac can't connect to my time capsule. There is no response and I can't put it back to the originals definitions because all my files are there and I can´t loose them. (sorry about my bad english, but I really need help!)

Your files are unaffected by a reset.. no reset via the reset button on the TC harms, deletes or does anything to your files.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Here is how to do a fully manual setup for TC which is sometimes necessary with Mavericks in particular.
Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule

After I sync my phone, itunes is showing that i have 9.5 GB in OTHER - What is this and how can I access this OTHER stuff

After I sync my phone, itunes is showing that i have 9.5 GB in OTHER - What is this and how can I access this OTHER stuff

This indicates corrupt files.
A restore should resolve.

Mac OS X 10.6.8 desktop goes black 10 secs after booting, can remain apparently asleep for 15 mins. I can't prompt it to wake, until recently it would wake when peripheral were added (earphones). What is wrong, and how can this be fixed?

Mac OS X 10.6.8 statup problem: desktop goes black 10 secs after booting, can remain apparently asleep for 15 mins. I can't prompt it to wake, until recently it would wake when peripheral were added (earphones). What is wrong, and how can this be fixed?

You need to fresh install 10.6, programs fresh form original sources and return only vetted files (no TM migrations) from a regular storage drive
But this when erasing the drive use the Security Option: Zero All Data before installing 10.6
What has happened your data got corrupted and it's corrupted on the TM drive too.
So the Zero will map off bad sectors on your drive, the 10.6 install will be fresh, the programs will be fresh and only files will be returned, you'll find out in short order which ones they are.
Reducing bad sectors effect on hard drives
How to erase and install Snow Leopard 10.6
Once you are back up, then consider making a option key bootable clone.
Most commonly used backup methods explained

I have Photoshop Elements 12. When I open the program, the tools, menu, everything is teeny tiny. Can barely read it. What's wring and how can I rectify it?

I have Photoshop Elements 12. When I open the program, the tools, menu, everything is teeny tiny. Can barely read it. What's wring and how can I rectify it?

lianemily777 a écrit:
Thanks MichelBParis
The display resolution allows a user to set according to pixels I think, eg 3200 x 1800. So which setting is considered normal? It does not have a "normal field.
You are right.
Before HiDpi displays became available three years ago, you could find advice about what was the good resolution for displays, depending on their size in in/cm and viewing distance.
- For relatively big displays (22" to 30") a pixel resolution of 1920 x 1200 or 1920 x 1080 was considered optimal.
- For big laptops or small desktop, 1680 x 1050 or 1640 x 900 were good.
In Windows, you could set the size of fonts to full resolution or 25% or 50% bigger... if the software supports this feature, which was not the case with Photoshop, Elements... The size of the fonts was deternined and fixed in the software itself, with no way to scale the fonts. The solution needed Microsoft to provide developpers with new programming interfaces and the solution for developpers was to rewrite a substantial part of the code.
Anyway, to enable good viewing of characters on common 12 or 13" HiDpi displays, you need to use the fonts at 200%.
And that makes sense. To see the same characters on a 12" display the same as on a 24", they must be twice the size... good rule of thumbs.

I have random excel files on my desktop that cannot be deleted. What are these and how can I trash them?

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