I have really strong internet connection, but it takes 5+ hours to download one app??
I have paid for creative cloud the other day. I then went to download photoshop and it took over 7 hours to download. Now I am trying to download Illustrator, and its been an hour and only have 2%. I have very strong and fast wifi. So I do not understand why it's taking so long. Especially since I hear everyone else talk about how theirs downloaded within 5 minutes.
What you donwloaded was the OS installer. You still have to do the installation.
To get started, double click on the download, then double click again and follow instructions.
Similar Messages
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This apple tv has been nothing but a huge pain in the *** so far. I started watching a movie that I rented and then it stops 20 minutes into the movie and says it will need between 3 and 7 hours to download the rest and be ready to play. ***?
vazandrew -
I have seen you make several posts on different threads always pushing istumbler and namebench to help solve this problem. While I do appreciate the help, it seems like you must work either for one of those companies or for Apple. I own 4 Apple TV 3's in three different locations (my office, home, beach house). I am having this problem at all three. I too had ATV 2's before and had no problems with downloading movies/buffering. The only common denominator for all three locations is they are all connected wirelessly through an Apple Time Capsule and are using high-speed cable Internet. I am using my ISPs DNS in all three locations, have little to no interference, and have minimum internet speeds of 15 mbps. Through process of elimination, the problem has to lie either with Apple or with my internet service provider. The funny thing is I don't have internet problems with anything else. I realize that an ethernet connection would make everything better, but that is not feasible. Aren't the ATV's designed to be used wirelessly? If it is a problem of "high traffic time" with my cable in the evenings, do you know of any way of getting my ISP to improve this? Otherwise, it seems to be an Apple problem. I will note that the iTunes store has gone offline several times in the last couple of weeks. Again, this has never happened to me before. Any help is much appreciated. I am a devoted Apple user, and this is the first time I have been this frustrated. Why pay for the fastest internet possible if my Apple TV is still not going to work? -
I have a valid internet connection but I'm unable to connect to the iTunes store.
I have a valid internet connection but I'm unable to connect to the iTunes store.
having the same problem. I tried every possible solution given to fix it.
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i bought elements 13 and downloaded it , but when asked to sign into my adobe account as requested at initial set up of elements 13 , I know my correct password etc and i have a good internet connection But nothing happens even if i wait an hour or so. Any help would be appreciated.
Hi Michael,
Thanks for posting on the Adobe forums.
Please follow these steps :
Go to following location:
for Win
C:\Program Files (x86)\Common Files\Adobe
C:\Users\username\AppData\Local\Adobe
for MAC
Finder> Go > Go to Folder
\Library\Applicaiton Support\Adobe
~\Library\Applicaiton Support\Adobe
Locate folder OOBE and rename it OOBE.old
Download and install�
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
After the installation
Try to Open Adobe Application Manager / Creative Cloud App.
Log in that with Adobe ID and Password.
If it does not work first try couple of times more.
Let me know if this resolves the issue.
Regards,
Sandeep -
My apple tv keeps stopping during the movie, I have a good internet connection but cant understand why?
The first thing to check would be your internet download speed, you can do this atwww.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps. -
firefox is taking way too long to load pages. I have a very fast internet connection but firefox takes forever to load websites. At first it worked fine and very fast but now very slow??
Hi there!
do you test other browsers?
i suggest to make a clean install of newer version of Firefox like v8.0. -
Does it really take 3 hours to download this app?
Does it really take that long?
Probably not. Which app and what kind of system and internet connection are involved?
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My BBM wont connect to the internet, even though I have a strong internet connection.
Hello!My phone is an Iphone 5 My BBM was working fine until the end of the day, where it would say that it was still "connecting" to my internet, even though I had strong wi-fi. I left it for 45 minutes and it was still connecting. Also, when i was sent a message on there i'd get the "preview bar" or notification and be able to read it from there, but if i were to open the app and look, my messages wouldnt have sent and i cant see theirs either! I have restarted, turned off the internet, tried my 3G etc I have also reinstalled the app 5 times, to no avail.I manage to log in, it loads for a few minuites and then gives me the "temporary server error" However, I made a new account (to see if that would work) and it worked straight away! No loading errors at all!But when I try to use my account, it wont work. Could anybody help me here? Thankyou! xxx
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
I was trying to update my iOS to 7.1 but I can't, I have internet connection but if requires WiFi? before I can update my OS just using my phone internet but now I can't. Does OS 7.1 really require WiFi? Thanks!
The iPhone requires wi-fi to update if you try to update over the air, since the phone needs to reboot, thus disconnecting itself. You can update via iTunes and the computer, but you would not be able to tether to the phone for the internet connection, since the phone would disconnect. So, you can either update via wi-fi and the phone, or you can update with a computer that has an internet connection other than the phone.
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Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections -
i had this problem before. i went to the IT department in my school and they fixed but i dont know how. now it's happening again and i don't know what to do. i've been using internet explorer so i do have internet connection, but i mozilla is way faster and more reliable so i really need this problem to get fixed please and thank you.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I have an internet connection but pages won't open
For the past 24 hours, I have been unable to open my Web browser (Safari). . . The window stays empty for about 5 minutes and then I get a message that I'm not connected to the internet, even though it is showing a strong wireless signal. When I click on network diagnostics, I am told that I DO have an established internet connection, so I don't understand what the problem is.
Of course when I got home last night, it was working again, but it would still be good to know what the problem might have been, so your suggestions are helpful for the future.
Thanks for pointing out what should have been obvious to me about reception and access being unrelated. The answer to this may be obvious as well, but I'm somehow missing it - if I didn't have access, why did I get the message, "you have an established internet connection," when I ran network diagnostics? If it doesn't mean I have access, what is that referring to?
I haven't had any problems since I set it up almost a year ago, but if it happens in the future I'll try your suggestions and be sure to provide more specifics.
Thanks! -
I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!
Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off. -
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.
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