I have received an email for an iPhone repair I haven't had done, what should I do?
I received an email to my iCloud account this morning saying that my iphone had been repaired in a shop in anchorage, I live in England.
There is obviously something wrong but I cannot find anywhere on the apple website where I can forward this to say the email is incorrect, any ideas please?
Contact Apple directly... the email was either sent to you in error or it is spam.
Do not click on any links in the email.
Similar Messages
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iPhone 4s.used to get swoosh sound every time I got an email. Now I don't and I have to open email for it to connect and get new messages. What do I do?
Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.
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Hey, my iPhone 5 gets switched off on its own. Couldn't switch it on immediately. Have to put it for charging and gets switched on... What should i do now for this??? when evr i go out this is one big problem i get... Couldn't use my fone.... Have to wait until i go back home...
Start here www.apple.com/ca/support/ or call 1-800-263-3394.
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i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?
Log into your iTunes account, then click on previous purchases then select the purchased app and then click report a problem. Then write and explain your problem and I am sure it will be considered.
Also change your iTunes password as soon as possible. -
have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
When will I receive my email that my iPhone 5 has been shipped?
I still have not received my email that my iPhone 5 has been shipped. I ordered at 6 in the morning on Friday. When I check my order all I get is this "We received your order and it is in process." But, it does say I should receive it this Friday. I'm just very anxious for this will be my first smartphone!
I ordered at 3:38 am EST online. I never recieved an email confirmation email. On 9/17 I saw that Verizon had charged my account for the phone. So on today (9/18) I dail *611 from the phone that I applied the upgrade to then went to option 4 then said "order status". Right away it said a text message would be sent to my phone with shipping information. Before I could hang up they sent me the Fed Ex tracking number which said it was shipped from West Chester, PA @ 12:33a.m. on 9/18. So I'm expecting mine maybe tomorrow or Thursday. So I never recieved an email from Verizon, but I will be getting my phone before the release date how cool is that?
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ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
I have received an email from a friend with a link which I clicked. It took me to the google home page. I am now suspicious that my friend's email account has been hijacked and the link contained a virus or a Trojan horse. I would know what to do on my PC but am new to the IPad. Can any form of Trojan horse be planted on IOS 6 or am I worrying unnecessarily? Reassurance would be most welcome as I do use the IPad for checking bank details and web purchases. Thanks for any help.
PC virus won't run on iPad.
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How do I not sync notes with my email? I have a business email on my iphone as well as my husbands iphone. Now all of my notes are on his phone, and all of his notes he previously has on his iphone are gone. We have never adjusted any settings or hooked it up to itunes, I only added the shared email account to his phone. Help???
Hi StoneLeadyFarms,
Thanks for visiting Apple Support Communities.
It sounds like notes on your devices may have synced when the email account was added, as described here:
iOS: Syncing Notes
http://support.apple.com/kb/HT4191
Notes are associated with an IMAP email account or iCloud account. To sync Notes, enable Notes for each account in Settings > Mail, Contacts, Calendars or Settings > iCloud.
You can stop syncing notes by tapping Settings > Mail, Contacts, Calendars or Settings > iCloud, tapping the email address that you added, and switching Notes to the off position.
Additionally, if your husband has backed up his iPhone to iTunes or iCloud, the steps in this article can help with recovering the lost notes from his device:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy -
I have pages 4.1 on my iMac and they tell me I have to download Pages for my iPhone to store in iCloud, etc; but when I go to the Apple Store to download via my iPhone it only gives me a Pages 1.6 or something like the version. ?
Thank you. So it is ok to download the different number. Also, someone just emailed me saying that iCloud is really not a storage. Does one have to get SugarSync, etc. then?
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Not receiving verification email for Apple ID very frustrating
Not receiving verification email for Apple ID very frustrating
Hello Seahawks2014,
Thanks for using Apple Support Communities.
I'd like you to please take a look at the article below for this issue where you have not yet received your Apple ID verification email.
If you didn't receive your verification or reset email - Apple Support
Take care and go Hawks!
Alex H. -
Not able to receive verification email for my newly created apple account.
Hi,
I created a new apple ID, but i am not receiving any email for verification of it.
Could you please help me at earliest as i am waiting to configure my IPhone.You've checked the spam folder as well as the inbox on the primary email account that you put on the account ? If it's not in either folder then you should be able to re-request the email by logging into your account via the 'manage your apple id' button on http://appleid.apple.com
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I didnt receive any email for activation...?
i have an apple ID... so i login using that... but i didnt receive ANY email for activation.
Appreciate what i can do to get another mail for activation ....Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I have different iCloud IDs for my iPhone &Mac and I have 5GB on each, if I decide to use only 1 ID for both, can I have 10GB or will I be limited to 5 since it's 1 iCloud ID. I am afraid that if I I use only 1 iCloud ID for both of them I will be limited to only 5GB which is small a nd I don't have money to be paying annually for extra GB. Thanks and waiting for your replies.
The free 5GB allowance is per account, not per device.
If you back up to iTunes, 5 GB should be more than enough for the average user.
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