I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

Log into your iTunes account, then click on previous purchases then select the purchased app and then click report a problem.  Then write and explain your problem and I am sure it will be considered. 
Also change your iTunes password as soon as possible.

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  • I have received an email asking me to verify my apple account by clicking on their link .  Is this a scam?

    i have received an email asking me to verify my apple account by clicking on their link .  Is this a scam?

    this is the Email
    Dear Apple Customer,
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  • I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem my  Community

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  • HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed.  I have not received any email receipts, but they did show up on my bank statement.  This happened within the last few hours.

    My daughter downloaded a bunch of apps and I need to know how to get them reversed.  I have not received any email receipts, but the charges have shown up on my bank account.  This has all happened within the last couple of hours.  I have tried numerous times to "report a problem" but am not having any success.  Keeps redirecting me to support.  I need help trying to get a hold of someone.  I know that there has been a settlement recently about this situation.

    Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
    How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
    iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
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  • I just received an email receipt from iTunes for a purchase I did not make $76.00. What do I do? Could it be phishing?

    I just received an email receipt from iTunes for a product I did not purchase. Is this a phishing scam? How can I find out if it was really purchased?

    The following describes how to see your purchase history: See your purchase history in the iTunes Store
    The following also has information: How iTunes Store charges might look on credit and debit card statements
    If the charge is not yours you may want to contact iTunes Support https://www.apple.com/support/itunes/contact/ and your credit card company.

  • HT2075 I received an email receipt for an itunes purchase 4 days after I purchased the app!! Is this for real??

    I received an email receipt from itunes 4 days after I purchased the app!! Is this for real?? My wife got one also and she made no purchase. Both were for .99
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    What could be happening????

    It could be this...
    http://support.apple.com/kb/HT3702

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