I have received and email advising that my iTunes account has been frozen and advising that i have to confirm my account information within 48 hours. the email ask that i click on a link contained int he email and follow the instructions

Im wondering is this a scam email?... it contains a list of apps that i have allgedly purchased ... (some of which i do have on my devices but they were free ones... not the prices listed in the email).. can anyone advise as i have had no joy with Apple providing any sort of confirmation or denial

Most likely a "phishing" email. Don't click the link.
See http://support.apple.com/kb/HT2075 on how to identify legitimate emails from the iTunes Store.

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Is this a real Apple email? Dear Customer, We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it. The account will continue to be frozen

Is this a real Apple email?
Dear Customer,
We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved And Validated . Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
Confirm Now >
Wondering why you got this email? It's sent when someone adds or changes a contact email address in your account. If you didn't do this, don't worry. Your email address cannot be used as a contact address in your ID without your verification.
Sincerely,
Customer Support

Dennis,
Definitely a phishing email. "Confirm Now" is linked to:
Read Identifying fraudulent "phishing" email - Apple Support. It will help you identify and report fraudulent email.

Received email sayingYour itunes account has been frozen because we are unable to validate your account information. how do i know if its from apple or a scam. my itune is working fine

i have recieved an email saying it is an email from apple saying
his is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.
Your itunes account has been frozen because we are unable to validate your account information.
Once you have updated your account records, we will try again to validate your information and your account suspension will be lifted. This will help protect your account in the future. This process does not take more than 3 minutes. To proceed to confirm your account details please click on the link below and follow the instructions.
Click Here To Validate Your Account.
We apologise for any inconvenience caused.
my account is not frozen and i do not know if this is a genuine email. anyone else experienced this
thanks

It's a phishing attempt to get your account id and password, the 'validate' link on that page isn't an Apple website (there are similar phishing attempts regularly posted on here) - you could forward the email to Apple : [email protected]

I have restore my phone and i have treid to redownload my purchased but it saying my account has been disabled so what do i have to do?

i have restore my phone and i have treid to redownload my purchased but it saying my account has been disabled so what do i have to do?

You contact iTunes store support.

48hours to confirm my account information and that my account has been frozen?

I have received an email telling me I have 48hours to confirm my account information and that my account has been frozen, is this legit or an email to completely ignore? Usually I know when its one to leave but I'm unsure with this one.
Thanks in advance.
Katherine

Most likely a scam/phishing attempt.
Learn how to identify fraudulent "phishing" email:
http://support.apple.com/kb/HT4933?viewlocale=en_US
How to report phishing scams to Apple:
via email to: [email protected]

HT5312 My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to use "forgot" it goes to the e-mail address that is frozen. How can I gain access to my e-mail address

My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen. How can I get Apple to remove the frozen status from my e-mail account?
<Email Edited by Host>

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

You can update your AppleID info here: Manage your Apple ID
Also check this page for more details about iTunes: Apple - Support - iTunes

HT5312 my account has been frozen and i cant rest it or rest my security questions

i need help to rest mt security questions so i can acess my account again

If your account is disabled then you may be able to re-enable it via this page : http://iforgot.apple.com
For your security questions, the page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Dear Apple Customer, This is an automatic message sent by our Security System to let you know that you have 48 hours to confirm your account information. Your Apple account has been frozen because we are unable to validate your account information

Email scam on my iPhone

Welcome to Apple Support Communities
Delete the mail. If you are using iCloud as the mail provider, see > http://support.apple.com/kb/ts4019

I received an email from Apple, it's said that my Apple account has been limited

so i received this email from Apple, it's said that my Apple account has been limited and frozen.
Dear Client,
This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved and validate your account information. Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
This will help protect you in the future. The process does not take more than 3 minutes.
To proceed to confirm your account information please click here and follow the instructions that will be required.
ⓒ 2013 Apple.com All rights reserved.
i clicked the link, but didn't fill the form. is it mean that my CC information is save?
Thank you for your help.

yohanawulan,
This is not a valid request.
Ignore it.

HT204266 When I try to update or order a new (free) App on my iPod, I'm told that Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit). A simple solution??

When I try to update or order a new (free) App on my iPod, I'm told that my Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit). Is there a simple solution to this??

In that case, your only remaining option is to contact iTunes Support.
http://www.apple.com/support/itunes/contact/
http://www.apple.com/contact/
http://www.apple.com/contact/
B-rock

Hello, I forgot the code restrictionsa i have'tcomputer or laptop to use itunes program has been restored to code restrictions

Hello, I forgot the code restrictions and I do not have a computer or laptop to use itunes program has been restored to code restrictions

I would like to inform you that i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the

i would like to inform you that
i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the massage bellwo was appeared to me(Apple ID doesnot have permission to access iTunes connect)
I appreciate if you kindly explain this and tell me please if i do something wrong.
You feedback is high appreciate.

You have been scammed. Most likely your iTunes account will be hacked. Contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
BTW. The forums are user forums. You aren't speaking to Apple here.

HT5312 I keep getting an email from Apple telling me that my Apple Id has been successfully reset when I did not reset them. Started early June 2013 and in a month i have had to reset it three times. Apple support was not helpful. Any suggestions?

I keep getting an email from Apple telling me that my Apple Id has been successfully reset. I did not reset it. Since early June 2013 to now i have had to reset it 3 times. It is not an easy one to remember either. Initally I thought it was some pfishing expedition but no purchases have been confirmed by my visa. My kids use my Apple Id to download APs and I am informed when this happens. Nothing strange happening on the financial site at all. Just frustrating as we have to keep updating the ID to use messenger, I cloud etc on all of the devices. I called Apple Support and the girl initally said she knew nothing about this but then spoke to someone else and they are aware of this ongoing problem and are working on it. Any suggestions? Are others having the same problems?

If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards.

HT5312 My email associated with my iCloud ID has been deleted and my birthday is wrong in the system for the security question. Therefore, I can't delete my old iCloud ID in order to have my new ID on my phone.

My email associated with my iCloud ID has been deleted and my birthday is wrong in the system for the security question. Therefore, I can't delete my old iCloud ID in order to have my new ID on my phone. HELP!

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I have received and email advising that my iTunes account has been frozen and advising that i have to confirm my account information within 48 hours. the email ask that i click on a link contained int he email and follow the instructions

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