I have recently bought a brand new MacBook Pro and the battery will not charge
When the magsafe adapter is connected. Has anyone else got this problem. N.B. The charging icon in the top right hand corner only displays the words (Not Charging)
I have been told by Apple Care to try a PRAM reset and a SMC reset, but the light on the mag safe never turns amber, just stay lit green.
Hi...
At least try some troubleshooting before taking the Mac in... these are very easy procedures to follow.
Try here > Apple Portables: Troubleshooting MagSafe adapters
And definitely try Resetting the System Management Controller (SMC)
If that doesn't help, try Resetting your Mac's PRAM and NVRAM
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