I have recently bought a ipod touch 5th genertion. I set the passcode and sadly forgot it so now my ipod is disabled and says connect to itunes. I did but when i did it said that my ipod was locked and that I needed to unlock it. But my ipod is disabled!
above
Put the iPod into Recovery Mode and then restore it:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Similar Messages
-
I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.
What model iPad?
What model computer and OS version>
AirDrop requires:
What you need
To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
iPhone 5 or later
iPad (4th generation or later)
iPad mini
iPod touch (5th generation)
You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
Learn more about using AirDrop to share with people using a Mac with Yosemite.
Use AirDrop to wirelessly share content - Apple Support
System Requirements
To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
your iOS device needs to include a lightning connector
your iOS device needs iOS 7 or later installed
your Mac needs to be a 2012 or later model with OS X Yosemite installed
Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
MacBook Pro (Late 2008 or newer)*
MacBook Air (Late 2010 or newer)
MacBook (Late 2008 or newer)*
iMac (Early 2009 or newer)
Mac Mini (Mid 2010 or newer)
Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
*The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop -
I have recently bought a zen touch (20gb) and need help putting music on
I have recently bought a zen touch (20gb) and i can't figure how to get music from Creative media Source to my Zen. I know how to select all tracks (i have 745) but i can't find the transfer button. If someone could help me it would be greatly appreciated.
You can use either the left arrow or the right arrow to transfer, depending on whether you view the content of your MP3 player on the left or on the right. Creative MediaSource is so fliexible that it offers you to view your different music sources in different panels. Apparently, you you may not be aware that you can view the content of your MP3 player in the right panel. Just to to the View Menu and you can select what you want to view in the right panel.
-
I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?
If "just" is less than 14 days, you can return your iPod to Apple for a full refund.
-
my sons iPhone 5c is disabled, it says connect to iTunes, when we do that it says do you trust this computer and then it says you must confirm this on your phone, but I can't because it is disabled
http://support.apple.com/kb/ht1212
Look at the section titled:
If you have never synced your device with iTunes -
During iTunes update on my pc, my iPhone was connected to pc via usb & was syncing, suddenly my iPhone stopped connecting to wifi and cannot activate. I cannot access iPhone data as it says connect to iTunes to activate but cannot connect. How do i connect to iTunes to activate iPhone as iPhone cannot connect to WiFi or any other network
Please how do i reactivate iPhone?Hello DadiPrince,
The following article contains information beneficial to getting your iPhone back into normal working order.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
All the best,
Allen -
my daughter has a brand new ipod touch - latest one - she started to input a passcode then didn't finish the process then turned off ipod. she turned it back on and it is asking for a passcode - she doesn't remember what she typed. Ipod is now disabled for one hour. Can we override the disable. How do we reset passcode when we don't klnow the original. It has never been synced to Itunes. I am completely lost.
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New. -
My ipod touch is now disabled after entering the wrong passcode too many times. t says "connect to itunes" but itunes will not recognize the ipod because it is disabled. How do I enable it again? Thanks!
iOS: Unable to update or restore
-
I tried to update my ipod touch 4 gen and it automatically shutoff and said connect to itunes on the screen. I did. it says it found an error restoring ipod, what do i do now to resttore my ipod back to working and functioning condition?
Hi marty292,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy -
HT1349 which Sound Dock Music System will work best with my new iPod Touch 5th genertion
Which Sound Dock Music System will work best with my new iPod Touch 16GB 5th generation ?
I have been reading on line about how many don't. So what does. This was one of the main reasons I bought it. Will it work in one of the Bose Sound Dock Systems ?paula393 wrote:
There will be no problems connecting. I am hearing that there are connection problems with the5th generation iPod Touch to the Sound Docks. As well, which systems will produce the best sound?
I have heard of no such problems with connection.
Regarding sound, it's simply a matter personal preference. My suggestion is to go to the nearest Apple Store and try out a couple. Each of the products at the store have passed an extensive vetting process. The Specialists are willing to work with you and may even open a box or two. Don't be unreasonable and expect to spend a half-day opening all the different models. In other words, don't abuse their willingness to provide stellar customer service.
Better yet, direct your eyballs to the store shelf or the Apple website. That's really all you need to know. -
HT201363 My iPod touch 5th generation froze in the homescreen
Hi. I need someone to help me. I went to the mall with y friends an then at one point my iPod froze in the lockscreen an i cant open it anymore. can see the homescreen an listen to songs when I use my headphones and press play on my headphones. Other than that, When i talked to siri, I could use the thing where you talk to her and then when our conversation was long I could scroll up but I cant type my code, I cant even slide it to opne my ipod and now im scar. Is it broken? Please give me information about this on my email adress, well here.
thanks!Hello cupof_teax
Start with the article below to troubleshoot issues with the touchscreen. Start with restarting your iPod touch and you may need to restore it.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/TS1827
Regards,
-Norm G. -
My ipod touch 5th is stuck on the apple logo screen, and won't open.
It was yesterday, when it was low battery. But I was in the car, so I had to wait to get into the house to be able to charge it. Without noticing, that when it never opened.
Although this already happened before, and all I had to do was, to press the home button and the top button together, and then press the volume key and the top bottom.
BUT. The thing is, my home button is broken. D;
I was thinking of resetting it, or something, in the computer, but I can't, due to the iTouch being off, iTouch won't appear in my laptop).
Please help me, there are very meaningful things to me in that iTouch.
D;If the Home button is broken, best thing to do is take it in for repair, or get an estimate. Make a Genius appointment.
Apple - Support - Search -
How can i get my ipod unlock. It says iPod is disabled connect to itunes, when i connect to itunes from my computer nothing changes on the ipod.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How do i fix my ipod touch it is stuck on the startup screen for like 7 hours now and it wont load
i need help fixing my ipod touch 2nd Gen it is frozen on the main startup screen for like 7hours now and i have tried to restart it but it just keeps doin the same thing..plzzz help
well the thing is ive tried to reset and restart and i cant restore because it wont sync to itunes
-
Can anyone please help? Thank you!
You need to use recovery mode and this explains how to do it. You will lose everything on the iPad and will have to either sync with iTunes to get all of your content back or download it all again using the purchased tabs in the iStores on the iPad.
http://support.apple.com/kb/ht4097
Or you can follow these Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.
Maybe you are looking for
-
How can I Purge in SQL Express database?
For development purposes, we created a Hyper-V VM running Windows 7 with BizTalk Server 2010 installed running against a SQL Express database. We also installed Visual Studio (licensed) for map development. Over time, the BizTalk tables grow, and are
-
hi i have problems w/ burning cd or dvd's everytime i try to burn one via itunes or finder. it starts.. (at least i think).. it makes a lot of noise and in the end it gives me an error and it says that the cd isn't burned. is this a known problem?
-
How to call JSp from Servlet??
Hello, I want to call JSP page from servlet.I am using Visual Age For java 3.4. What is wrong in my code?? if (userExists) { f.setErrors("userName","Duplicate User: Try a different username"); getServletConfig().getServletContext(). getRequestDispatc
-
I have downloaded my photos from macbook to my ipad, but when I come to edit them on the ipad, the edit tag does not work. advice would be appreciated.
-
L_TO_CREATE_MULTIPLE with split bins
Hi, I need to create a transfer order without reference for multiple line items with split bin items. When using LT01, an item is split sucessfully over two bins when necessary and I need to do the same, but with multiple lines on the TO. Both L_TO_C