I have recently bought my mother the newest shuffle.The layout of iTunes when browsing her iPod has completely changed.

Hi, I'm not sure if this question has been asked before, and apologies if it has, but I've been tearing my hair out, trawling google for an answer, so any advice you can offer would be GREATLY appreciated! As I have mentioned, my mother has the latest model of an iPod shuffle, whereas I use a pretty old (but faithful, nonetheless!) iPod Nano (I think). When I plug in my iPod to iTunes and browse the songs that are on it, I basically have a list much like when I am just browsing my iTunes library. However, when I try to use my mother's iPod in the same way, I have a weird, disorganised, confusing page (I will try to attach a screenshot to show this) and a lot of the music my mum has put on her iPod is not showing up in the list of songs and artists it presents.The songs definitely have been added though as I can see them when I look at her iPod separate from the laptop. If anyone can tell me how I can change the settings so that my mother's displays the same, I would be ever so grateful, as she is completely disillusioned with her iPod and wants to throw it out the window. I am running iTunes on Windows 7 if this helps at all.
Thank you again for any help you can offer; you will save my mother and I of dying an early death of high blood pressure!
Jess

Hi there,
Things have changed quite bit in the latest versions of iTunes. The article below goes over the process of setting up syncing in iTunes 11 and you may find it useful.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
-Griff W.

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