I have recently changed jobs and previously registered for a CC plan using my previous email address - now inaccessible. I also no longer have my laptop. I am paying fees each month ut can't access my membership to change my email address. Help!
I have recently changed jobs and previously registered for a CC plan using my previous email address - now inaccessible.
I also no longer have my laptop.
I am paying fees each month but can't access my membership to change my email address. Help!
I am paying my CC subscription monthly but cannot stop payments or preferably, change my email address so I can access my plan and use it on another computer.
I can't contactAdobe to sort this - there seems to be no way of making contact and no reference to this problem in the forums that I can find
Help!
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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You can't currently transfer purchases/downloads from one account to another account.
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Just moved- do I need to change my Apple ID and email address on record since I no longer have access to my previous emails?
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http://support.apple.com/kb/HT4895
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iOS: Changing the signed-in iTunes Store Apple ID Account
http://support.apple.com/kb/ht1311
Cheers, Tom -
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Menu > File > Export > Word or PDF
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There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
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Switching account to new computer can't access old account w/changed email
I'm trying to access my itunes account on a rarely used pc that was used for my ipod and authorize my account on a new computer. My itunes account had my old email address and I forgot the password, so when I try to access the account and answer the security questions to send a new password, it ends up offering to send it to my old email address which is no longer valid....how can I access the account to change my email, and de-authorize my old computer and get my music etc. synched with my new one?....maybe I can just set up a new account on the new computer and dump my music from my ipod to it?
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