I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

Yep. Exchanged for black and that solved it. Too much light leaks through the glass on the white phone.

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I have recently purchased an iPhone 4 off my uncle, he cant remember the restrictions passcode. Any way of me resetting the passcode?

I have recently purchased an iPhone 4 off my uncle, tried to activate my imessages and facetime and its telling me to check the restrictions, but i have a problem as i dont know what the passcode to get onto the restrictions is and neither does my uncle. Any way of me resetting the passcode or anything?

You have to restore the iPhone as a new device not from a backup unless the backup pre-dated the restrictions passcode
Restoring iOS Software

Hi apple, i have recently purchased a iphone 5s of december of this year, so far things have been fairly smooth, but until recently my phones screen has been turning blue and shutting off over and over. i dont know what to do because i cant even use it.

Hi apple, I have recently purchased an iphone 5s of december of this year. So far i have had no problems and things were going fairly smooth. But up until recently, i was using my phone and all of a sudden the screen went blue and shut off. I was able to get it to the home screen an i though it was a 1 time thing. But it has been happening a lot recently and it has gotten to the point where it keeps trying to shut itself off then the screen goes blue. I dont know what to do and i was wondering if there is some kind of a refund for this or some way to fix it.

Wow.
How rude.
He gave you the correct answer. No one can tell you any more.
Try the basics from the manual. If this does not solve, then you would have to have Apple look at the iphone.
Why would you be so rude to someone who 100% correctly answered your question?

I have just purchased an iphone 5 on ee but wanting to use it with an o2 sim

Hi, I have just purchased an Apple Iphone 5 which is locked to EE, i am wanting to put my o2 sim card in it, how can i get the phone unlocked? Thanks

Hi,
You need a PAYG sim with £8.99 in credit then you need to follow this process. https://myaccount.ee.co.uk/device-unlock/
Thanks,

HT4061 I used to have an iphone and I have recently purchased a Nokia Lumina 928. I am not receiving any text messages from all my friends and family that still have an iphone. I have tried all the fixes that I have read on blogs and none of them are wo

If there is anyone that is having the issue of not being able to receive text messages from iphone users on a cell phone that is not an apple product, I would appreciate any suggestions or if anyone has found the fix for this. Thanks

Howto: Deactivating iMessage on lost or sold iPhones

Have an iPad mini with latest software upgrade 8.1.2. Verizon Messaging on use after working for 1 yr. deleted app and downloaded fresh app. Same problem. Neither Apple support or Verizon store support could find problem. Sometimes can type txt befor it

Have an iPad mini with latest software upgrade 8.1.2. Verizon Messaging app crashes on use after one year with no problems. I deleted the app and downloaded a clean version. It crashes whether or not I have any apps running in the background. Sometimes I can type part of a message before it crashes. Other times it crashes as soon as I try to use the app at all. Neither Apple Support nor Verizon store staff could find any reason for the problems. Any ideas??
THE TEXT SHOULD SAY THE PROBLEM IS WITH THE APP CRASHING Message was edited by: Steady_RI

Steady_RI, thanks for keeping us posted. Did you uninstall that application by pressing/holding down the icon until the (X) appears? Tap the (X) to delete it. Once the application has been deleted, you will need to reset the network settings on your device in Settings>General>Reset>Reset Network Settings. Power that device off/on and then download the application again. Additionally, we also recommend that you disable Wi-Fi and connect to our network to test the messaging feature again.
LasinaH_VZW
Follow us on Twitter @VZWSupport

I have recently unlocked my iPhone 4. I got the comforation saying it was unlocked. For some reason I cannot access my network settings? Any suggestions. I am trying to use the phone on Net 10 network.

I recently unlocked my iphone 4. I am trying to use it on Net 10's network. However, i cannot access the network settings. I have the Net10 Sim already in it. A few notes listed below of what i have tried:
1.) I downloaded the iphone configuation utility. But cannot get the right settings to apply. (so if you have the correct ones i could use those)
2.) i have watched 1000 youtube videos and been on practically every page online and tried 1000 different versions of APN settings through the configuration
3.) I do not have another SIM card from another carrier to try.
Open to suggestions on how i can get the APN settings to change. Not worried about picture messaging or anything, but would like my internet to work. Calls and text work fine.

i have seen this option..problem being...i dont have access to WIFI i live in the middle of ten buck too! We cant even get internet out here i have to go a friend house to get internet. I was going to try that once i did get to town but was looking for other options here at home frist.

I have an older version of imovie. After I change the photos using the Ken Burns effect and save them, the next time I open the file and click 'show photo settings' to change the zoom, the picture appears black and I can't change the zoom?

I have a five year old version of imovie that generally works fine. However, when I add a photo using the 'Ken Burns' effect then save the movie, the next time I open the file and click 'show photo settings' the picture appears black and I cannot change the zoom. Any suggestions?

Have you rendered both iOS 7 and iOS 8 (both of which will work on your iPhone 5) out of the question entirely without trying every possible configuration? The animations can be disabled entirely, if that's the problem. And if the whiter-brighter user interface is the problem, there's reverse-contrast modes that darken everything. You can expose accessibility controls to gain immediate access to these functions to toggle them on and off. I guess my point is you may have decided against upgrading the OS based on an early experience with iOS 7 when Apple has since made changes in later revisions to address some of the usability complaints.
Now, Apple's instructions for downloading older versions of apps is to do so from the Purchased list, not from the app's product page.
See here:
Install the latest compatible version of an app on an earlier version of iOS or OS X - Apple Support
Let us know how that works for you.

HT204053 i RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???

I RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???

Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID.

HT5622 I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy

I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon. What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family? Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's?

There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer

I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?

I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?

nidubs wrote:
I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
Why would they?
Do you have Automatic downloads enabled? Note this only works for items purchased after it is enabled.
-> iTunes Store: How to enable Automatic Downloads
Also, see this -> Downloading past purchases from the App Store, iBookstore, and iTunes Store

I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?

I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?

Yes. Sign in to the iTunes Store with the same Apple ID you used to buy the music in settings on the phone.
Then tap on "purchased" in the iTunes app on the phone and download the music to your new iPhone.

I have recently purchased a used iPhone 4, when i plugged it into my pc a skull came up instead of the apple icon. My pc does not recognise the iPhone, I have tried everything that I can think of. Has anybody any ideas on how I can fix this?

I have recently purchased a used iPhone 4, when I pulg it into my pc a skull icon appears instead of the apple. The pc also does not recognise the iPhone. The phone was originally purchased in March of this year, so it is under 12 months old. Has anybody encountered this problem and or know how I can fix the phone? Thanks

You have apparently purchased a jailbroken phone. You can try to get it into recovery mode, then restore as new, but no guarantee it will work.
http://support.apple.com/kb/ht1808

HT203167 I have recently updated my iPhone to ISO6, since then i can not locate my purchased ringtones on either iTunes or the phone itself but they do appear in my billing history. How do i retrieve these?

I have recently updated my iPhone to ISO6, since then i can not locate my purchased ringtones on either iTunes or the phone itself but they do appear in my billing history. How do i retrieve these?

You only get one download.
Did you fail to save them to your computer and back them up.

HT4913 I have recently purchased a new iPhone, but my husband has the iTunes account on his email. We want to set up separate accounts however we want to share all of our music from iTunes. Is there a way to only share music only (not contacts, apps, etc)

I have recently purchased a new iPhone, but my husband has the iTunes account on his email. We want to set up separate accounts however we want to share all of our music from iTunes. Is there a way to only share music only (not contacts, apps, etc)?

You are most welcome
Each post should have the text "this helped me" or "this solved my question," or something similar. Just click on whichever one applies to that particular post!
This tutorial has more info.
~Lyssa

I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

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