I have redeemed gift certificate to my Itunes account instead of my partners I wish to get the money back
I have redeemed my gift certificate to my account instead of my partners and |I wish to get the money back to my bank account.
Moving Money between accounts
Similar Messages
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Even though I have redeemed gift cards on my account when I go to purchase a song it keeps asking for credit card information.
Any time you've changed anything in your billing, it does this once to very things.
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i have a broken desktop which had my itunes account on it.
I am trying to get the information onto a new laptop and itunes programme but cannot. I have only managed to copy over some of my music as i had it on an external drive.
I also cannot get my iphone 5 to be recognized on the new itunes.
HELPiTunes as you see it in the application window uses a series of files and folders contained in the iTunes folder. Some people make the mistake of only backing up their media in which case all you have is a bunch of media files without the iTunes structure. In that case you have to build a new library yourself.
What exactly do you mean "not recognized"? The phone does not show up on the computer at all, or it does but it says it will wipe the phone? The wipe the phone stuff is again because it cannot find the original library to which it was synced. You need to transfer the entire iTunes folder from the old computer or the backup you made of it.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391 -
i paid an app from the itunes accedently,,, and i want get the money back !!!! plzzz, help me!
Never mind speaking another language, writing in it is awsome. Mind you even I am making an assumption that English is not your first language which may not be the case.
To your question, it would depend on why you think you may be entitled to a refund, if the app is totally falsely advertised you may have a chance. If it is just that you don't actually like it you may have less chance. Give it a go. -
i bought a book and itunes charged me three times for the same book, how do i submit a claim to get the money back and where do i find then form
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
Hello. I ve got a question. I accidentally bought membership but it doesnt have Adobe Muse that I need. What should I do? Can I extend my membership for the right one, or should I first get the money back. What kind of membership do I need to have Adobe Muse software?
Plans are listed at Creative Cloud pricing and membership plans | Adobe Creative Cloud
The drop down at individual plans does show that you may subscribe to only Muse
You probably need to cancel what you have... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
HT201359 If I didnt authorize the payment how do i get the money back. I do not use itunes
I didn't authorize a payment for itunes. I do not use itunes. 12.88 was taken out of my account. How do i get the money back?
First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History.
http://support.apple.com/kb/HT2727
If they are and you're sure you or someone you know didn't make the purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards. -
I have two iTunes accounts. One was set up for my iPhone; the second was created for my iPad. I just updated my iPhone and it linked my to my second iTunes account instead of my primary account. How can I change it back to my primary account?
Hey bjboles,
Welcome to Apple Support Communities.
The article linked below describes what to do after changing your Apple ID, but you can use it as a guide to resolve the incorrect Apple ID account information entered issue that you described.
Apple ID: What to do after you change your Apple ID - Apple Support
Ciao,
-Jason -
I got a $25 itunes gift card and tried to redeem it on my regular itunes apple ID account and I had a message saying the code was invalid so I made a new account and redeemed it on that account but it doesnt have a valid email address and I cant even remember what it was how do I get the credit from wherever it is onto my regular itunes apple ID account?
Qauzzy, The credit was applied to the account you used at the time you redeemed the card. There is no way to transfer the credit to another account.
You might as well just spend the $25 on the new account, and then stop using it and go back to your regular account..
For future reference, do not start a new account just because you have a problem with the code. Rather, follow the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes -
HT201209 List of redeemed gift cards on an iTunes account?
Is it possible to look up what gift cards have been redeemed on an iTunes account? I have multiple children each with their own iTunes accounts and need to validate that each child is using their own cards and not others cards.
No, you can only see an account's balance and the purchases on an account, you can't see a list of gift card redemptions.
To view the balance : mine shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
To view the purchase history : log into the account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of its purchases. -
I bought an itune gift card. They took the purches I made off my itune card and also off my registered debit card. How do I get my money returned to my debit account?
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it. -
We have 2 iphones synced to 2 different accounts and 2 different pc's. as we work together we would like to merge the calendars so that we can each see the others committments, meetings etc for the day. is there any way we can do this without losing current content and syncing the others contacts?
We have 2 iphones synced to 2 different accounts and 2 different pc's. as we work together we would like to merge the calendars so that we can each see the others committments, meetings etc for the day. is there any way we can do this without losing current content and syncing the others contacts?
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pretty much what the question said..i just wanted to know why, do i have to verify this account (if so...how?) and will iGet (see what i did there hehe) my money back?
If you switch you will have to backdate it to keep the overages from happening. Also you'll pay the difference in advance. So if the difference is $20. You pay $40 more next month compare to this month, but the following month will be $20 more like it should(bill in advance). When you downgrade plans you'll get credited the difference like it should as it works both ways.
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To clarify: the apple ID I am currently using was created to have a temporary account.
Contact iTunes by:
https://expresslane.apple.com/Issues.action
Click on "Account Management"
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