I have redeemed my gift card, but how do I purchase items with it?
I redeemed my giftcard of 10 dollars, but it still wants credit card information, but I want to use the girft card to purchase songs with but it charges them to my credit card. How do I use the gift card to purchase items?
If you're actually purchasing the content and not gifting it, click here and ask the iTunes Store staff for assistance.
(118231)
Similar Messages
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HT202359 I have redeemed a gift card but how can I use the credits that I gained?
I have redeemed a gift card and gained 5 song credits. When I try and buy songs, iTunes takes me through to the ''redeem'' page but when I try and enter the gift code, it just opens up a window that says this code has already been redeemed. How can I actually use the credits to buy songs? There doesn't seem to be an option to use ''credits''... Thanks.
What exactly do you see when trying to buy a song, what messages appear ? You can't change how items are billed, it's automatic, as long as you are buying for yourself then your account's balance should be used for the purchase, it's only if gifting (which can only be done via a credit card) or if your balance doesn't cover the entire purchase price that credit card details should be asked for - or if it's a new account and you didn't follow particular steps when creating the account. (A gift card can only be redeemed once, you can't re-enter its code.)
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HT2534 have redeemed my gift card but unable to purchase music even though the credit is showing
have redeemed a gift card which shows as a credit on the top but when i try to purchase music it asks to redeem again but will not accept a 2nd time. how do i pay with this card
thanks in frustationThis is a bit unusual. Time for:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Hi, Could you please help as I'm trying to enter a code to redeem a gift card but it won't let me. Thanks
Hi there Countrygirl_809,
You may find the information in the article below helpful.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/ht1574
-Griff W. -
I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.
Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
I lived in the US for a few years, spent a fortune on iTunes [my then local Apple ID account]. Now I live in South Africa and want to use Match. I have a local credit card but how do I use my new / 2nd Apple ID and gain access to all my US music??
You have to be in a country to use its store - you will need to be in the US and have a US billing address on your account to be able to use the US store (that applies to buying and redownloading).
You can use iTunes Match in South Africa, do you not have a backup copy of all of your US iTunes purchases so that you can subscribe to it and upload those that aren't in the South African store to it ? -
I have redeemed my itunes card but new total is not showing :o
can anyone help? i have redeemed my itunes card but it has not shown new total on page. i have closed window and reopened but still notshown new total.
Hi Evabee!
Here is an article for you that will help you set up an account without a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I want to buy an albumand I have redeemed my gift cards, why is it wanting to bill my account?
I signed in with my password. Everytime I go to buy it the little box comes up and says that your account will be debited. It then shows billing info or cancel. I hit billing info and it won't download till I hit done.
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I have won a gift card but none of the codes work. what do i do?
i have won a gift card but none of the codes work. what do i do?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Tried to redeem by gift card but when I entered the code it stated
"not recognized as a valid code" I received this as a gifthttp://www.apple.com/hk/en/support/itunes/store/giftcard/
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I am wanting to use my iTunes gift card but it says that I have to verify my account. I thought I had already done this. It says I have to answer two security questions but I can't remember the answers to the questions. When I go to change the answers to something I will remember It keeps sending the email to an old email account. How do I change this. It is very annoying
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96909) -
I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?
What message are you getting?
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H there,
I could not see my balance in my ipad.
I have redemeed a gift card in app store in my mac, but i could not purchase new app in my ipad. Actually whenever i start to buy new app, i was asked apple id for several time withut any progress!!!!!
should i redeem new gift card in itunes or app store in ipad directly?
Should i forget my balance and i have to redeem new gift card in my ipad again?
Please help me!
Thanks in advance,Hi..
Try resetting your iPad > Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Then try purchasing an app.
To see the balance, type this web address in the Safari menu bar: http://store.apple.com/us/account/home
When the page opens, click: Check the balance of a gift card
Keep in mind, the total purchase price may include any applicable taxes or fees > iTUNES STORE - TERMS AND CONDITIONS -
HT3702 I have a email gift card..how I open it
I have a email gift card.how can I open it
Hi Perveen87,
Thanks for visiting Apple Support Communities.
See this article for the steps to redeem an iTunes Store Gift Card using an iOS device or computer:
Redeeming iTunes Gift Cards and download codes
http://support.apple.com/kb/ht1574
All the best,
Jeremy -
I have redeemed a gift card and says the code was not properly activated what do i do?
i have redeemed a gift ccard and it said the card was not activated properly what do i do
Are you able to take the card back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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