I have registered my copy of CS4, but this does not allow me to use discounted price on my account

I want to signup to Creative Cloud using the 40% discount. It states on the site to register one of the products to validate I do in fact have a previous valid version.
I registered by going to Photoshop CS4 -> Help -> Register and filled it in. However the discount is not showing when I go to pay for the product.
Please advise.

Nobody can know. We do not know under which conditions your CS4 was purchased and whether it actually qualifies. it may have been under some special promo or licensing model and thus not be eligible. Either way, only sales support can give you a definitive anser, so use the web chat to contact them.
Mylenium

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I have registered my copy of CS4, but this does not allow me to use discounted price on my account

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