I have reinstalled Acrobat Pro 9 following a hard drive re format. It opens just fine but does not recognize my serial number. My computer is running Windows 7 64 bit

Hi 12msonti,
Please try the following:
Delete the Adobe PCD folder and caps.db file:
Windows: \Program Files\Common Files\Adobe\Adobe PCD
\Program Files\Common Files\Adobe\caps\caps.db
Launch Acrobat and enter the serial number and check.
Regards,
Rave

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