I have rented a film and it wont play after 16mintues?

i have rented a film and it wont play after 16mintues?

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  • I rented a movie and it wont play  more then 2 minutes... what do i do?

    i rented a movie and it wont play  more then 2 minutes,what do i do?

    take it from here and have Apple take care of it: https://expresslane.apple.com/Issues.action

  • Hi there i have formatted my ipod  and it wont play music that i have loaded onto it

    i have formatted my ipod and my computer has deleted all the settings and now i i carnt listen to music is there anything i can download to fix this

    To be of any assistance, we need more info.
    Which version of iTunes are you using?
    What is your iPod firmware number as shown in iTunes summary?
    What do you see on the iPod Screen?
    Have a nice day

  • I have rented a film. It is in my file of rented films in itunes but I cannot watch it. Can you help?, Thanks

    I have rented a film and I can see
    it in my itunes file but I cannot watch it. When I play it the file simply does nothing. I am in Spain. Can anybody help?. Many thanks

    FIrst, did you rent it on your computer?  I assume you did.
    When you start to watch a rented movie, iTunes needs a quck interaction using the internet to note that you have started watching the movie, and start the 24 hour clock.  So you need to have a WiFi connection when you start watching the movie (not for the entire movie, but just for the start).
    If you rented the movie in a different country than you are currently in, I don't know how that would work.

  • Why I need a code for rent a film and where ist the code? (I dont have a card)

    Why I need a code for rent a film and where ist the code? (I dont have a card)

    it's unclear what you mean
    you say you dont have a card which I guess is you don't have a creditcard
    in which case the other option is to pay by a giftcard which include a code which you put in
    because to rent you have to pay otherwise it's not really renting

  • I have just rented a film and clicked the menu button instead of pause. When I go back to the film to rent again it says I have already rented this go to settings and check for downloads. But there is no download option in settings?

    I have just rented a film and clicked the menu button instead of pause. When I go back to the film to rent again it says I have already rented this go to settings and check for downloads. But there is no download option in settings?

    It does... Apple TV has a problem with the assignment to the itunes account after updating. Restore to factory settings or unlog and news login to the itunes store helps to see the rented/downloaded film(s).

  • TS1424 I have purchased a film and an album in iTunes. They all appear under downloads but state 'download error, tap to retry'.  When I retry a box appears quoting the title of the film/song and ''unable to download at this time'.  Help pls!!

    Recently rented a film and bought an album on iTunes. The items appear in my purchased items and in my download items however they have a download error tap to retry. When I retry I box appears quoting name of item and unable to download at this time. What do I need to check? I have had no problems downloading before and my Internet signal is strong. Help please!!

    For the rental:
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    For the music:
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I have rented a film on apple tv but I can't get it to play.

    I have rented the film on Apple TV however when I click play I keep getting the same error message - An error occurred loading this content. Try again later.
    We can watch the trailers, you tube etc but the rented movie won't play.

    Sometimes a complete restart can help, (unplug, wait a few moments and restart), however the error you get can be caused by extremely slow download speeds. Check your download speed at speednet.com and report back.

  • I no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

    i no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

    Hello there, NayNay32.
    The following Knowledge Base article offers up some great infomation in regards to changing your payment information in iTunes:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    There is also a link to see what to do if you do not have the None option or cant select it:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/TS5366
    If your issue still persists, then:
    Get help
    If you need help changing your payment information, contact iTunes Store support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My iphone 5s isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge i. I tried cleaning it but still nothing! some please help

    A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help

    Please make a Genius Appointment and take it in for service.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • I have bought music directly on my ipod,i have also bought films and music on itunes on my computer, how do i get them all onto my computer without accidentally deleting everything off my ipod? I did this a while a go and had to spend 100's re-buying

    Help! I have bought music directly onto my ipod, i have also bought films and music directly onto my computer from itunes, how can i put them all onto the computer? My ipod is acting a little odd and i think its going to break at some point, so i really want to save everything i've bought. Last year i tried to sync them thinking that my music would go onto the computer, but it actually just deleted everything off my ipod, i haven't been game to try anything again.

    Transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    If you are in the USA and soe other places yu can redownload apps, music, TV show (not movies), books via iCloud. See:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • An error ocurred while loading this content! Ive using my ATV for more than 6 months and last week i update the sw and since then i have rented two movies and keep seeing the same message. I have reset the ATV two times without success. Any suggestions?

    I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
    ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
    I restarted the ATV - no success
    I reset my wireless - no success
    I reset my ATV - no success
    netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
    Any ideas?

    I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
    ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
    I restarted the ATV - no success
    I reset my wireless - no success
    I reset my ATV - no success
    netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
    Any ideas?

  • HT1657 I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

    I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

    http://support.apple.com/kb/HT1390
    Regards.

  • How to restore a rented movie on my Mac? I have rented 2 movies and they disappeared!

    how to restore a rented movie on my Mac? I have rented 2 movies and they disappeared!

    There is a time limit on how long they stay available.

  • I have rented a movie and the download time in 16hrs??

    I have rented a movie and the download time in 16hrs?
    I am trying to download Miss Congeniality 2, and the download time is 16hours? My internet isnt slow i download files all the time.. Please help!

    Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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