I have rented a movie on Apple TV. Part way through, it started jumping and breaking up. Eventually it quit and Apple TV won't start again.

Help please

Try a restore through iTunes
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

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I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

HT1657 I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.

I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1657 I have rented 2 movies on apple tv. Both of them stop frequently by freezing on the screen for extended periods. My time is running out. I've yet to watch a film right through as a movie experience. Is this something that often happends? Is it fixa

I have rented two movies on appleTV. Neither play all the way through. Both stop frequently and freeze for extended periods. It has been more than 10 hours since I downloaded them. What should I do to watch a movie all the way through? My tv is a year old.

Hello there billytea,
From what you are describing here, it seems as though we may need to look into the network configuration. Here is an article named Apple TV (2nd and 3rd generation): Troubleshooting playback performance that I feel has great information about troubleshooting these types of streaming issues and recommendations to optimize it. You can find the article here: http://support.apple.com/kb/ts3623. First a bit about the minimum requirements for streaming HD and SD content:
Broadband Internet connection
For the best viewing experience when renting or purchasing iTunes content on Apple TV, you need a broadband Internet connection. A sustained 8 Mbit/s or faster Internet connection is recommended for viewing 1080p high-definition movies and TV shows, 6 Mbit/s or faster is recommended for viewing 720p content, and 2.5 Mbit/s or faster for standard-definition content. Internet connection speeds may vary depending on your ISP and other factors.
If you are not sure what your Internet speed is, you can ask your ISP, or use an online bandwidth test from a computer that is located on the same network as your Apple TV.
If your internet meets these requirements I recommend following the troubleshooting in the article.
If streaming performance issues occur even with a high-speed broadband Internet connection, consider these suggestions:
Check your home network
Along with a broadband Internet connection, your Apple TV also relies on a high-speed local network to play media content quickly and reliably.Wireless connectionWired (Ethernet) connection
To connect Apple TV to your network wirelessly, Apple TV requires a wireless router or Base Station that is 802.11 a, g, or n compatible for streaming video.
Your Apple TV should also be within a reasonable range of your base station or router, and in an environment with minimal wireless interference. To verify the strength of your wireless connection on your Apple TV, from the main menu, go to Settings > General > About
If you continue to experience slow playback performance when viewing movies and TV shows, connect your Apple TV to your local network via a wired (Ethernet) connection. If streaming performance improves noticeably, then you should consider updating or troubleshooting your Wi-Fi base station or router.
If you are connecting your Apple TV to your network via Ethernet, you should use a 10/100BASE-T or faster Ethernet network.
If you continue to experience slow playback performance while connected to your local network via a wired (Ethernet) connection, consider contacting your Internet service provider (ISP) to increase the speed of your connection. You can also reduce the video resolution of the iTunes Store content as is described in the next section.
All the very best,
Sterling

I have rented a movie from apple tv but cant watche it,it says go to itunes store and check for rentals, but its just lowding

just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding please some one help, how can i play it back????????????????

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HT1143 I have rented two movies on Apple TV but when I try to watch the movies, it says there is a problem and it won't start. What do I do?

When I try to watch movies I've rented in AppleTV, it says there's a problem and won't start. What do I do?

Welcome to the Apple Community.
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router.

I have rented a movie on Apple TV but it won't play. Say it will take 69 hours to be ready! Network tested fine and lowest resolution set. Help?!

How do I contact Apple about this ?

You must have a slower connection if it took 2.5 hours, did you pause it or exit out to the main screen? I've paused movies many times and it resumes..it could be due to the connection as well so what is your actual speed? Check www.speedtest.net Wifi or ethernet? Have you changed the DNS settings?

HT1390 i tried to rent a movie called "the Dead" half way through it said, unknown error unable to download purchase.. my connection is fine, but it still won't download, can i get my money back since it won't resume download?

this is for apple mac computer on itunes store

I have the same problem in windows iTunes. Tried playing the movie from my mac but get "this movie is only authorized to play on another computer". So now it won't play on either.

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The error code it gives me is 1603. Can anyone tell me how to get past this? Thanks.

Hi DRuske39,
Please check the KB : http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html
You might also want to refer : http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

HT1657 I have rented a movie on my iPad but it won't download because I don't have enough memory. Searching thru the FAQ it looks like I am unable to transfer this to my Apple TV. Is this correct & if so then maybe there should be a warning when purchas

I have rented a movie on the iPad but I don't have enough memory for it to download - so I wanted to make it available on my Apple TV - looking at the FAQ it doesn't look like I am allowed to do this! Why not - I've purchased/rented this movie I should be able to watch on any device??! Can I get a refund for something I can't watch??

As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1657 I have rented a movie on my Apple TV, watch half of it last night, trying to watch the rest tonight and .....nothing. The itunes helpfully tells me I have rented it already but then wont find it to play! Ideas anyone? only have till tommorow before

I rented a movie via apple TV. Watched half of it last night, and trying to watch the rest of it tonight but itunes cant find it. It helpfully tells me I have already rented this item, but then wont find it. Ideas anyone????

when you rent a movie it gives you 30 days until you start watching it
once you start watching it, you have 24 hours to watch it so idealy your movie expired...

When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?

When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?

so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax.

I have rented a movie on my apple tv but how do I now watch that on my iPad I can't find it anywhere?

I have rented a movie on my apple tv but how do I now watch that on my iPad I can't find it anywhere?

From http://support.apple.com/kb/HT1657 :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

I have rented a movie on my apple TV, and would like to have it available on my computer to watch. How do i watch it on my computer without getting charged again?

I have rented a movie on my apple TV, and would like to have it available on my computer to watch. How do i watch it on my computer without getting charged again?

You can't if your rented it on your Apple TV - from http://support.apple.com/kb/HT1657 :
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

Just rented a movie on apple tv and it keeps starting and stopping every few minutes. have restarted in settings. have unplugged and replugged apple tv. any other suggestions?

Just rented a movie on apple tv and it keeps starting and stopping every few minutes. have restarted in settings. have unplugged and replugged apple tv. any other suggestions?

The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

I have rented a movie on Apple TV. Part way through, it started jumping and breaking up. Eventually it quit and Apple TV won't start again.

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