I have rented a movie on atv and it starts playing for 5 minutes then has been loading for over 12 hours, changed from hd to sd my internet speed seems ok, but running out of time to watch it. Any suggestions?
I have rented a movie from itunes on my atv last night about 8pm. started watching shortly thereafter, it stopped and said loading...it is still loading, now almost out of time to watch. I read some suggestions about changing hd to sd in settings, and I did. I admit I am so ignorant about all of this, but if anyone can offer something else, it would be greatly appreciated. Thanks, vic365
I also had terrible issues with 2 Wire Gateway and my mid-2010 MacBook Pro. We changed to WPA2 and that seems to have fixed the problem. The AT&T tech support person, Phillipines, was extremely helpful. She went through network settings with me. One interesting step was going into my DNS tab (Network Preferences and then Advanced Button) and replacing my entries with these:
68.94.156.1
68.94.157.1
It's been several days and I've only seen a few random packet drops. Still charging along at full signal strength.
Similar Messages
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I have rented a movie on iTunes and it says I'm running out of time to watch but it is not downloading the movie can someone help
It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.
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I have rented a movie on iTunes and it won't download. I don't get an error message. It looks like it is downloading but doesn't progress
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?
For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
I have rented a movie from iTunes but where is it now? I have looked under videos,as someone suggested, but there is nothing there and no tabs to choose.
It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.
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i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I rented the movie the master and waited 2 days to watch it and it wasn't available to play?
Assuming that you didn't start to play it at all, in which case it would have expired in 24 hours in the US/48 hours elsewhere after you started viewing, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I was able to watch other content (including HD Previews of movies we hadn't purchased) os the network connection shouldn't have been the problem. Just a spinning wheel and Rumplestiltzken turning my time into Apple's gold. Now I am on the support pages and can't find a simple selection to request a credit for the movie we won't get to watch because the 24 hour clock started when we started watching it and is now at about 10 hours with me just arriving at work. I also considered pulling it down to my MB Pro, but found out that since I started the download on my Apple TV, if I wanted the same movie on my MB, I would have to pay for it again... I am less than pleased so far with Apple TV.
Okay, so istumbler says my connection goes to yellow when I go to the Aple TV location, but my internet speed is greatly increased tonight (20Mbps on speedtest.net near the router and 15.49Mbps at the Apple TV). Upload is unchanged at a little under 1Mbps). I did manage to get the Apple Contact location and I am sure they will post a credit for the movie (since their logs will show repeated attepts to download and no joy, although we both know they won't go to the trouble to look at them). As far as I'm concerned, it was a one-time problem and until it happens again to me, I will remain convinced it was on their end of the connection or in between (although that was unlikely). I've been administering and managing netowrks for over 20 years and am pretty confident that the connection on my end was working.
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Firefox is running very slow and keep's saying not responding for 3 seconds and then does it again repeatedly. Please even when I type words and letters from firefox it types very slow and what I am typing has to catch up with the last thing I typed. It has been doing good ever since I downloaded it but now it sucks bad, not very happy with firefox now. I have windows 7 on my laptop and I have firefox 11....PLEASE HELP Thank you
Another standard diagnostic step is to try Firefox's Safe Mode to see whether it is caused by a custom setting or add-on.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in [http://support.mozilla.org/kb/Safe+Mode Safe Mode] using
Help > Restart with Add-ons Disabled
In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."
Does Firefox behave any better? -
Recently got a new iPod Touch 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod after multiple attempts, despite all songs showing properly on the Mac and multiple syncs occurring after all songs were properly reflected on the Mac. I updated iTunes Match from the iTunes Store menu as well pre-sync.
I should mention that I had previously had the library on a Dell (which is still running) and shared it on my home network. While all iTunes purchases now show in the Dell, the Mac is the device I use for all syncs.
There appears to be no rhyme or reason to the iCloud physical sync failure - some songs were legacy, some were purchased via the PC, some on the old iPod.
The Mac shows all the songs correctly and none show iCloud status -all have been downloaded, but the downloaded songs that were previously showing up as iCloud based aren't syncing to the iPod.
Is there any way to force all music being seen by my iPod as iCloud to download to so I can listen to them offline? Is there a way to force the sync from iTunes?The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone. -
I Have a MacBook Pro i7 2011 it stays on for about 4 hours then the screen go's all fuzzy and I have to turn it off by the power button has any body else had this problem thanks mike
My guess would also be a failling connection between your logicboard and your GPU. See 2011 MacBook Pro and Discrete Graphics Card
For most users it starts with some random crashes and freezes like you describe it. And then it just gets worse and worse. There are still no "good" solutions, sadly. This is a hardware problem from the production. -
My mac book fell of my desk yesterday. All seems well, but I noticed today that the dvd drive is not working properly, it seems to want to keep ejecting the disk even when the disk is out, and it won't accept dvd's any more. Any suggestions o fellow apple users?
Back up EVERYTHING, then take it in to have them assess for any latent damage. Wouldn't want a similar "delayed reaction" from the hard disk drive, would we?
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Need help making my push notifications and facetime work.
Contact AT&T. Make sure your account is provisioned properly for an iPhone (use those words... otherwise all they will do is look to see what you're paying for, which is not the same thing).
It should work just fine so long as you're not trying to use a go-Phone SIM. -
I wanted to restore my Mac before I give it out to my brother. After cleaning it, I have been trying to reinstall the OS X Mountain Lion but it does not work; it just takes forever. It is so frustrating that the installation stops when it says "about 0 seconds remaining." Help please!
Restart while holding down the Command + R keys so you can verify and if necessary, repair the startup disk.
Apple - Support - OS X Mountain Lion - Installation and Recovery -
I started a icloud backup of my iphone last night before I went to bed as I was told at the apple store yesterday that it could take up to 3 hours to backup. When I woke up this morning it was still going and said 15 hours remaining. After an additional hour or so the screen still read 15 hours remaining. I need to understand how I am suppose to backup the device to icloud without having to take this long as I cannot be without my phone for an entire day or longer due to work requirements.
If you're in recovery mode, all data is ALREADY lost. You've no choice but to restore.
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