I have rented a movie on i tunes but unable to watch

I HAVE RENTED A MOVIE ON I TUNES  but unable to find it on any of my apple products (i pad, i tv, i phone, mac book pro, i tunes)
it shows that i rented it in itunes but cant find it to watch i tv wont let me watch says i need to rent it
really not the best kind of customer service from apple either wrote emials to get bland auto reply back from them
yes i checked the video app on my ipad nothing their
anybody else having issuse with this really brothered by this had people over to watch a movie .....................

Only rentals made on a computer can be transferred to other devices. You will need to watch your rental on the Apple TV.

Similar Messages

  • Hi, I have rented a movie from I tunes stores and downloaded it on my phone only. However when download completed , movie disappeared. Can anyone please tell me , where can I fine  my movie??

    Hi, I have rented a movie from I tunes stores and downloaded it on my phone only. However when download completed , movie disappeared. Can anyone please tell me , where can I fine  my movie??

    Did you tap the Videos app icon?  
    Swipe left of your Home screen then type in the name of the movie.

  • HT1657 I have rented a movie on my iPad but it won't download because I don't have enough memory.  Searching thru the FAQ it looks like I am unable to transfer this to my Apple TV.  Is this correct & if so then maybe there should be a warning when purchas

    I have rented a movie on the iPad but I don't have enough memory for it to download  - so I wanted to make it available on my Apple TV - looking at the FAQ it doesn't look like I am allowed to do this! Why not - I've purchased/rented this movie I should be able to watch on any device??!   Can I get a refund for something I can't watch??

    As it says on the page that you posted from :
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
    If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I rent a movie on my tablet but I cant watch it on my apple tv

    I rent a movie on my tablet but I cant watch it on my apple tv

    Winston,
    I don't believe your statement is correct. If you rent and download a movie to your computer and then plan to watch it on Apple TV, it doesn't work. When buying a movie, it is available on Apple TV but due to licensing reasons, this isn't the case for rentals. 
    Apple has cooperated by issuing a credit when I got snaked by this rule.

  • HT1551 I am able to rent move through Apple TV but unable to watch. Asked to decrease resolution to potential allow movie to be viewed. What is the problem? Oliver

    I am able to sign onto and rent movies through Apple TV. Unable to watch. Asks to decrease TV resolution to potentially allow viewing. What is the problem? New TV with new router.

    Hi vazandrew, thanks for your help, Ive just checked, both home sharings ie Apple TV and itunes on my laptop, and they were both on , but for the heck of it, I turned them off and back on again. I still have the same problem.
    Im looking in purchased films, am I looking in the right place ?
    Thanks

  • HT1657 i rented a movie on my ipad but want to watch it on my apple tv. How do I do this???

    I rented a movie on my ipad but now want to watch it on apple tv, how do i do this??

    You cannot.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
    iTunes Store: Movie rental frequently asked questions (FAQ)

  • Rented a movie on my Mac but could not watch it on Apple TV

    I rented a movie from my computer and tried to watch it through 3rd generation Apple TV but could not pull it up. Home sharing is on both my computer and Apple TV.

    The movie needs to be fully loaded on your computer before it is accessible. Make sure both are signed in with the same ID. Ensure you are going to the Computers icon on Apple TV

  • I have rented a movie from apple tv but cant watche it,it says go to itunes store and check for rentals, but its just lowding

    just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding                              please some one help, how can i play it back????????????????

    Welcome to the Apple community.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • I rented a movie on apple tv but want to watch it on my mac

    I rented a movie on apple tv one night but it took so long to download I was not able to watch it. I have been travelling ever since and was hoping to watch it on my macbook air before it expired. Any ideas how I can transfer it to my iTunes? They all have the same account. Thanks so much for the help!

    Only rentals made on a computer can be transferred to other devices. You will need to watch your rental on the Apple TV.

  • HT1143 I have rented two movies on Apple TV but when I try to watch the movies, it says there is a problem and it won't start.  What do I do?

    When I try to watch movies I've rented in AppleTV, it says there's a problem and won't start.  What do I do?

    Welcome to the Apple Community.
    Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router.

  • I have rented a movie on Apple TV but it won't play.  Say it will take 69 hours to be ready!  Network tested fine and lowest resolution set.  Help?!

    How do I contact Apple about this ?

    You must have a slower connection if it took 2.5 hours, did you pause it or exit out to the main screen? I've paused movies many times and it resumes..it could be due to the connection as well  so what is your actual speed? Check www.speedtest.net Wifi or ethernet? Have you changed the DNS settings?

  • HT1498 I rented a movie on my MAC but want to watch it on my AppleTV 2nd gen.  How do I do that?

    How do I watch a movie on Apple TV that I rented from my computer?

    You cannot.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
    iTunes Store: Movie rental frequently asked questions (FAQ)

  • I have just rented a movie on i tunes. How do i watch it? where is it?

    I have just rented a movie on i tunes. How do i watch it? where is it?

    You've rented a film from Amazon, not the iTunes store ?
    If it is from iTunes then it should be in the Movies part of your library - if you have iTunes 11 installed then you can enable the left-hand sidebar via option-command-S, and on that sidebar there should be a Movies section (if Movies doesn't show then go into iTunes > Preferences, command-comma, and make sure that Movies is ticked on the General tab).
    If you've rented it from Amazon then you may want to try the Amazon help pages (I'm in the UK so we don't have it) e.g. Amazon instant video help or watching online.

  • Hi ,just rented a movie from I tunes store ,when I try to watch it ,it says could not load video

    Hi, just rented a movie from I tunes store when I try to play it tells me could not load video

    Hey 68Thomas68,
    Thanks for the question. Due to the time limits associated with rentals, it may be best to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
    1. Find the email receipt for your purchase.
    2. Click Report a Problem under the app that is having the issue.
    3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    4. Click Report a Problem next to the item you are having an issue with.
    5. From the Choose Problem dropdown menu, choose the appropriate issue.
    6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    7. Click Submit to have your issue reviewed.
    If you are in the U.S. you can also access this tool online:
    http://reportaproblem.apple.com
    Thanks,
    Matt M.

  • I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

    I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

    Rented movies downloaded to an Apple TV can't be transferred to any other device.
    (86941)

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