I have rented a movie on iTunes and saw it downloading. Where is it now?? I have looked under videos, as someone suggested, but there is nothing there and no "rentals" tab - or any other tabs to choose.
I have rented a movie from iTunes but where is it now? I have looked under videos,as someone suggested, but there is nothing there and no tabs to choose.
It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.
Similar Messages
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after i rented a movie from itunes, i saw it download (i think) but now can't find it to play! where do i look to find downloaded itunes movies? help!
If you select the Movies part of your iTunes library, is there a Rentals tab on it ?
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I have rented a movie on iTunes and it says I'm running out of time to watch but it is not downloading the movie can someone help
It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.
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I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?
You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have rented ten movies from iTunes store and to my chargin they don't play on my iPad after it indicates it's been already downloaded. This has happened to me a couple of times and I just ignore it and rerent the movies. But now it's all the eight movies I rented and two tv shows, one of which I bought a seasons ticket. What can I do to be able to watch these movies or get iTunes to credit back my account. Thank
Does this happen quite often?
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I have rented a movie on iTunes and it won't download. I don't get an error message. It looks like it is downloading but doesn't progress
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?
Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues
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I have rented a movie through ITUNES, but it does not show up on my ATV movies menu as they have in the past in a category called rentals. In fact that category isn't shown. My purchased movies are showing up. What's up?
Bindlach61A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I have an iPad and have rent several movies from iTunes, I have just bought apple tv, why can't I watch my rented movies on the tv, my home share is activated ? Have I just wasted £99 ?
Hi,
Yes, start the movie on your iPad and tap on the AirPlay icon and chose AppleTV from the list.
You can't "transfert" your rental to your AppleTV but you can stream it using AirPlay. -
I downloaded a Movie iTunes to my ipad and it also downloaded to my iphone now I have over used my data how does this happen
Go into the settings and the app store. there you'll see the options to automatially update purchases. You can turn it off for music or other content. That should keep things from automatically downloading to both your devices.
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I have rented a movie on iTunes. It is supposed to download immediately. How can I see the progress of my download? I cannot play my movie at this time.
Hi Bemma Bob,
Thanks for using Apple Support Communities. This article has some information about estimated download times from the iTunes Store:
iTunes Store: Download times will vary
http://support.apple.com/kb/ht1577
If you were not able to watch the movie, you can report this to the iTunes Store by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
my computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??
Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.
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i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I rented the new Thor film, which took an hour to download and has been processing ever since. This was 12 hours ago. My internet connection is fine as my wifi is working for everything else, what do I do?
i have the same trouble. I downloaded a movie, now i cannot find it in my library and i don't have a rental tab nor do i find it under any other tabs in the itunes library. When i try to download it again it asks me if i want to rent it again?
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The TV series, "Turn" has partially downloaded. I paused the download process in order to rent the movie "lego story"
I cannot find the movie, but I believe I have been charged for it. In my library, I have episodes 101, 102, 9, & 11-16 of the "Turn" series.The film should have downloaded into the Movies part of the iTunes library on the computer that you bought it on (is the a 'rentals' tab on that part of your library with the film in it ?). Does it show in the Purchase history on your account : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If it shows in your history but not your library then does the Store > Check For Available Downloads menu option download it, and/or do the TV shows show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage for downloading ?
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