I have rented a movie on my iPad.  Only audio streams on apple TV

I have rented a movie on my iPad.  When I try to view it on apple tv only the audio will play when I use the apple TV button. How can I get the video portion to stream?

Try restarting the iPad (the red "swipe to power off", then power back on). That may get the movie to appear in the Videos app. If not, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

  • I have rented a movie on my ipad. It did not download due to not being on wifi at the time.  I know I completed the rental because my gift card balance went down $3.99 plus tax.  How do I find where to download the movie?

    I have rented a movie on my ipad. It did not download due to not being on wifi at the time.  I know I completed the rental because my gift card balance went down $3.99 plus tax.  How do I find where to download the movie?

    But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
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    I have rented a movie on the iPad but I don't have enough memory for it to download  - so I wanted to make it available on my Apple TV - looking at the FAQ it doesn't look like I am allowed to do this! Why not - I've purchased/rented this movie I should be able to watch on any device??!   Can I get a refund for something I can't watch??

    As it says on the page that you posted from :
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
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    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT1657 I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

    I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

    Welcome to the Apple community.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
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    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Rented a movie on my iPad have not watched it and it's disappeared?

    Rented a movie on my iPad - have not watched it nd it's disappeared?

    After you have rented and downloaded a movie to your iPad you have 30 days to watch it. But after you begin watching it you have 24 hours and then it expires and disappears. You say that you did not watch it, but if you started the movie even for just a few seconds after the movie downloaded, you started the 24 hour clock.

  • I have rented a movie on my apple tv but how do I now watch that on my iPad I can't find it anywhere?

    I have rented a movie on my apple tv but how do I now watch that on my iPad I can't find it anywhere?

    From http://support.apple.com/kb/HT1657 :
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

  • HT201303 I have rented 2 movies the past 9 days and they won't transfer to my iPad - error message says that they cannot be played on my iPad.  I haven't watched either movie and this is the first time I have ever had this happen.

    I have rented 2 movies the past 9 days and they won't transfer to my iPad (first generation).  Get the same error message that says they cannot be played on my iPad.  I haven't watched either movie and this is the first time I have ever had this happen after several successful movie rentals and transfers.

    When you have a query please post the feed URL rather than its contents. For the record, yours is at
    http://www.honywoodschool.com/podcast/44986
    I don't have an iPad to test this, so I can only refer you to Apple's Podcast Tech Specs page:
    http://www.apple.com/itunes/podcasts/specs.html#formattingvideo
    This says that the maximum video size for an iPad is 1024x768 - your latest episode is 1280x720.
    Slightly confusingly, it also says
    'iPad & Apple TV can play the following video formats:
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    MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format'
    which suggests that mp4 files are even more limited.
    Incidentally your feed gives this URL for the media file:
    http://www.honywoodschool.com/user/59/133934.mp4
    However when downloaded this produces a file called 'howtosetupappeid.mp4' so soe sort of redirect appears to be in place, and these can sometimes cause trouble. It's better to link directly to the file - it's possible that the iPad doesn't handle the redirect.
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  • HT1498 I have rented several movies from iTunes on my iPad, just bought apple tv, can I watch the rented movies from my iPad on the tv ?

    I have an iPad and have rent several movies from iTunes, I have just bought apple tv, why can't I watch my rented movies on the tv, my home share is activated ? Have I just wasted £99 ?

    Hi,
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  • If I rent a movie on my iPad would I be able to watch it instantly or I have to connect to my Mac first?

    I'm out if town with my iPad only so if I rent a movie on my iPad's iTunes would I be able to watch it instantly or I have to connect it to my Mac first?

    Yes, I do it regularly. I can't think of a reason why you should have had to have connected your iPad to your computer before watching a television snow.

  • I rented a movie on my iPad but cannot move it to my computer to watch on tv via Apple tv. How do I transfer the rented movie to my computer?

    I rented a movie on my iPad but cannot move it to my computer to watch on tv via Apple tv. How do I transfer the rented movie to my computer?

    I just rented a movie from my iPad2 and tried to play it through my ATV2 with AirPlay and same problem.... This is absurd guys. Apple I know there are copyright hoops to jump through but come on!! The whole pitch behind AirPlay and AppleTV was to make it easy to watch my purchases on my TV no matter what device they were on. Now I've got to hold my iPad in front of my face to watch a movie for nearly 3 hours!! And when I go to the support site I have no option other than to send an email to billing, screw this. I've not bought a DVD since I purchased my ATV2 over a year ago but if you guys are gonna pull this crap then what incentive do I have to continue the use of something that may or may not work the way it was advertised.
    By the way, this is the first time I've had this problem because I normally rent straight off the ATV or my computer, which by the way I was considering replacing my PC with an iPad but looks like you guys aren't ready for me to make that kind of a switch.
    Don't tell us that a product will do XY and Z then put limits on Y sending to Z.
    FIX THIS!!!

  • I have downloaded a movie onto my iPad. Can I connect that to my TV via my Apple TV and how can i do it?

    I have downloaded a movie onto my iPad but want to watch it on my TV. I have apple TV but the movie is not showing up on my "Rented Movies". How do I do this??

    I rented from iTunes. Surely it should be on cloud and available on my other devices?
    Sent from my iPhone

  • I just rented a movie on my ipad, and now want to watch it on my Apple Tv

    I just rented a movie on my iPad (which does not have sufficient space to download the movie) with hopes of being able to watch it on my Apple Tv when I got home. However, when i got home, the Apple TV is says that i need to re-rent it. If i 'purchased' (rented) the movie on my iPad, shouldn't it be in my iCloud, so that I can watch it on any device?

    A movie purchased on an iPad can only be viewed on an iPad. You would need to rent via computer and use home sharing or directly on Apple TV if you wish to view on your HDTV.
    You haven't purchased the movie, it's a rental and thus won't be available in the cloud.
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

  • I have rented a movie on i tunes but unable to watch

    I HAVE RENTED A MOVIE ON I TUNES  but unable to find it on any of my apple products (i pad, i tv, i phone, mac book pro, i tunes)
    it shows that i rented it in itunes but cant find it to watch i tv wont let me watch says i need to rent it
    really not the best kind of customer service from apple either wrote emials to get bland auto reply back from them
    yes i checked the video app on my ipad nothing their
    anybody else having issuse with this really brothered by this had people over to watch a movie .....................

    Only rentals made on a computer can be transferred to other devices. You will need to watch your rental on the Apple TV.

  • I rent a movie on my ipad and it says I paid for it but it has a problem load I having enough space but it just won't play. How do I fix this?

    I Rented a movie on my ipad and it won't play I have enough space and I paid for it but it has a ploblem playing. What do I do?

    1. Double-click the Home button to reveal Task Bar at bottom
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    3. Tap the minus sign to close app
    4. Re-launch the app and test
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