I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

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I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this?

I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this? I had started using it for a few hours and tried getting the update and now it won't let me activate the phone. I also can't call the helpline because it won't let me leave this screen on the phone that says "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes." What it says on iTunes after I fill out the activation info is "There was a problem activating your iPhone. Please contact Verizon Wireless at 1-800-922-0204 to have this iPhone added to your account. Click Continue to be able to explore its features and the App Store." Please help this is driving me nuts!

iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

HT1766 Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

Dear Tylerkeefe,
Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
I understand you are not streaming movies, music, etc. Which these features will use a lot of data. Are you using the Mobile Hotspot on your phone. This may also cause you to exceed your data allowance quickly if you do not power if off after you are done using the feature. To turn off mobile hostpot tap settings>general>personal hotspot>off. Do you have any third party applications that you have installed that may be running a lot of data?
To ensure applications are not consistently running in the background do the following press the menu button at the bottom of your phone twice. All the open apps will then appear. Select and hold the bottom of the screen. A minus sign will then appear in the top left of each app. Select each minus sign to close out the application.
I hope the information given will help clarify what is using a lot of data on your phone. Should you have further questions or concerns, please feel free to reach out to us.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

HT201441 I restored my phone and now it is asking me to activate it and i am trying but it is saying i cant activate my phone with my own id that i have to use the id that i used to set up my iphone the very first day i got it but that is the id. help ple

I restored my phone and now it is asking me to activate it and i am trying but it is saying i cant activate my phone with my own id that i have to use the id that i used to set up my iphone the very first day i got it but that is the id. help please

You can try calling Apple support at 0800-761-0880 and explaining the situation to them. Perhaps there will be something they can do to help. Try asking to speak with a Customer Relations representative, though I don't know if they have them in Brazil.
Regards.

HT3529 my iphone just stop connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i cant get a text going to my cell #. help

my iphone just stopped connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i dont receive any text going to my cell #. help

If i understand what you are saying then you are seeing the WiFi indicator after connecting but Apps are saying that they are not connected to the internet?
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be to restart your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Icloud account cannot be used to unlock this iphone

Hi I previously managed to set-up my iphone then lock it out by entering my passcode incorrectly too many times. In the end I have to restore the phone via itunes (which took 3 hrs)!.
I'm now trying to reset-up the phone, when I turned it on it remembered the previous icloud account the phone had been set-up with however it would not accept the password. Its now saying this icloud account cannot be used to unlock this iphone.
When i log into the same icloud account on the PC, the password works, however the find my iphone doesn't show this iphone as being connected.
Any ideas on who I can get this iphone working again.
Thanks Sadie

You cannot Bypass the iPhone Activation Process.
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

Incorrect apple id cannot be used to unlock this iphone

Having a bit of a mare tonight. I have tried to restore from backup on my iMac to my girlfriends iPhone 5, I made the back up last night, and also backed up to iCloud last night using her apple id and password. Now according to Apples advice, if iTunes says there is not enough space to restore, go to iPhone and delete all content and settings etc. I did this it asked for iCloud login details etc and I deleted all content, when I plugged in to iTunes to retrieve the previous backup, I cannot get past the activation lock because of password. I can login to iCloud OK, (the same ID used to back up to iCloud last night!) with password but it won't accept it. This is so stupid I don't know where to start, the phone is now completely bricked, and can't even be activated yet alone restored.
She has had this phone from new but iCloud has always been a mess on this phone since iOS 7.
Any ideas??

From iTunes
This iPhone is currently linked to an Apple ID (s●●●●●@t●●●●●.com). Sign in with the Apple ID that was used to set up this iPhone.
Activation Help
Apple ID s•••••••n@t•••••••.com
Password •••••••••••••
Forgot?
"s••••••••@t••••••••.com" cannot be used to unlock this iPhone.
messed up! I can't believe that changing password for Apple ID is not allowed when activating

"cannot be used to unlock this iphone"

Hi,
i restore my iphone to upgrade to ios 7.0.2 then this message display when i write my Apple ID
"cannot be used to unlock this iphone" ..
what can i do to open my iphone ???

Give this a try (this is normally the proceedure when you want to sell the phone on).
1st Turn the phone completely off. Next goto http://icloud.com and log in,
Next select 'Find My iPhone', select your phone from the dropdown list and select 'Remove Device'.
Log out of your icloud account, Put phone into DFU mode, Restore phone and set up as a new iphone.
Following the above proceedure will remove the activation lock
Hope this helps

HT201407 Hi. Just tryed to sync my iphone and restore it by acsident. It wasnt my ariginaly and person who give it to me dosnt know itunes password. Wnen i put my pasword in for activate itits tell me "cannot be used to unlock this IPhone"

Hi. Just tryed to sync my iphone and restore it by acsident. It wasnt my ariginaly and person who give it to me dosnt know itunes password. Wnen i put my pasword in for activate it, its tell me "cannot be used to unlock this IPhone" What should i do?
Thanks

RadaMoore wrote:
Hi. Just tryed to sync my iphone and restore it by acsident.
Hogwash, as such is impossible.
Doesn't matter though, as you won't be able to use this phone, & Apple can't/won't help you.

HT201441 My iphone was lost and was sent to lost mode after some days I found my iphone but it was disable. And now I'm not able to activate my phone. it doesn't accept the Apple ID that I used to put my phone in lost mode

My iphone was lost and was sent to lost mode after some days I found my iphone but it was disable. And now I'm not able to activate my phone. it doesn't accept the Apple ID that I used to put my phone in lost mode. How can I activate my iphone now?

Hi Krisunita,
Thanks for visiting Apple Support Communities.
Try using these steps to stop Lost Mode from iCloud.com:
Stop Lost Mode or change your contact info
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device that’s in Lost Mode.
Click Lost Mode, then change the information or click Stop Lost Mode.
You can find this information here:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
If you are not able to log into iCloud.com, see this link for more help:
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Best,
Jeremy

HT4061 cannot be used to unlock this iphone

cannot be used to unlock this iphone

If help is desired, try posting something that makes some logical sense.

I have reset lumia 920 and now i don't see Here Dr...

i have reset lumia 920 and now i don't see Here Drive to download. Say error 805a0194.
I have change and region but nothing. Maybe Nokia removing for some reason? Or the problem is my Lumia 920?

Certainly doesn't seem to be a problem with your Nokia Lumia 920 as this is also faced by other users as in THIS thread. May be something wrong with the Store or the Servers.. Wait for some time and check again ...

Email address cannot be used for iMessage

Just set up an icloud email address for my daughter. I want her to be able to use that icloud email address to send iMessages to me or her mother using our iPads and iPhones.
I set up the icloud email address for her with no problem and am able to e-mail her with it and she is able to send emails back to me with it.
Went into Settings>Messages>Add Another Email. I typed in the icloud email address I set up for her and received the following error message:
"This email address cannot be used for iMessage."
I do not know why I received this error message. The icloud email account was set up.
I also went into the Messages app on my phone and sent a iMessage to the iCloud e-mail account and received a response that the message was delivered and Read!
If anyone has dealt with this issue before, please let me know what you think. Thank you!
Joe

So if I'm reading this right, you cannot assign multiple Apple IDs to iMessage on the same device? You have to log out of the first in order to use the second?
If this is true, does this work device to device? In other words, if she has access to an iPad and an iPhone, could you allow the iPhone to message and FaceTime through my daugther's new icloud email while the iPhone is still assigned to her mother's e-mail?
Or, is there a way to allow multiple apple IDs to iMessage and FaceTime on a sinle device WITHOUT having to disable one?
Thanks for the previous fast response and the future help.
Joe

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone.

I am trying to set up icloud on my iphone when i go to settings icloud it says verifying and a box pops up for me to sign in with my apple id but that has my old apple id on it. help??

i am trying to set up icloud on my iphone when i go to settings icloud it says verifying and a box pops up for me to sign in with my apple id but that has my old apple id on it. help??

Have you already verified your "new" email address? If not then please check your inbox for a confirmation email (also the junk folder). If you do not have a confirmation email then please sign in at https://appleid.apple.com and press "verify" for confirming your email address.

I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

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