I have reset my password but my iphone says my id is still disabled. why?

i have reset my password but my iphone says my id is still disabled. why?

Contact Apple for assistance by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID.

Similar Messages

  • TS2446 I have reset my password several times. My apple ID is still disabled. Help?

    I have reset my password several times. My apple ID is still disabled. Help?

    Contact itunes support
    From the article you linked:
    If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

  • I have reset my password but it keeps saying invalid

    What step am I missing.  I have tried to get into Itune's but it told my password was incorrect.  I have reset it over and over.  I get the email that states my password has been reset.  I go back into and try to log into Itunes and STILL tells me my password is invalid.  I also see a message to validate.  I get an email that said it's valid.  I cannot get into Apple Store, Itunes, APPS---nothing.

    You probably need to call Apple directly in the morning.  They can help you with a password reset issue.

  • TS1368 I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

    I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

    I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

  • I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

    I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • TS2446 Have reset my password, but when i try to purchase anything from itunes store, it says Account Disabled. Any ideas?

    Always getting the message "Apple ID Disabled" when trying to download Apps fron ITunes Store, even free ones.
    I have reset my password several times, gone into my "Account Settings" and changed card details, and all ok. I can get into my I tUNES ACCOUNT OK, BUT AT FINAL HURDLE WHEN WANTING TO DOWNLOAD AN app, THE ERROR MESSAGE "Apple ID Disabled"

    Have you tried tapping on your id in Settings > Stores on your phone and logging ouy of your account and then logging back in and seeing if that 'refreshes' the account on it ?

  • My apple id has been disables, i have reset my password but now im lost, please help me :)

    My apple id has been disabled, i have reset my password and turned my phone on and of but no joy....please help me

    http://support.apple.com/kb/TS2446?viewlocale=en_US

  • HT5787 I have reset my password  but I cloud and App Store won't accept new password

    I have reset my password and my I cloud and App Store won't accept the new password

    Normally it's the Apple ID that's tied to your content not your password (You can change your password every day if you want to). Try again and choose the option I forgot my password and your will get an e-mail how to go about it.

  • TS2446 I have reset my password but the App store is still popping up a message that my appleID has been disabled

    I am trying to install an app from the app store and because I have multiple apple IDs (liek many others) I tapped in the wrong password and got the "your appleID has been disabled" pop p. I have now reset the password again but the pop up still appears. Any suggestions please?
    many thanks

    full marks to apple support for resolving this quickly and painlessly, at least after stumbling through the security questions and identity verification. So many passwords on so many devices and apps these days...

  • When trying to download app from itunes store I get message: Apple Id has been disabled.  I  have reset my password, but the problem has not been resolved.

    When Trying to download applications from the itunes store, I receive a message that my Apple Id has been disabled.  I reset my password, accessed my Itunes Account successfully, but when trying to download, the same message appears.

    You need to contact Apple Support, particularly iTunes Store support team.  Cheers!

  • TS2446 i have reset my password but my account is still disabled

    i havent used my itunes account for about 9 months. i found out someone had hacked it so i changed my password then i forgot the new password. now i just bought a new iphone and i cant use my apple id because it says its disabled. ive reset my password again and its still disabled.

    Contact itunes support

  • I have reset my password but I tunes is not accepting it as it is asking for it for me to inport

    Is I Tunes Passward differant from my apple Id and password.  I reset my password in the apple website for my ID but Itunes on my computer is saying it is not right.

    Apple ID's become disabled for security reasons.  Read through this link for tips on what to do when your ID is disabled.
    http://support.apple.com/kb/he37
    Check the section titled: 
    Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
    This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.

  • I have reset my password but I still can't use App Store

    I have rest my password as when I have tried to upload a app from the App Store it comes up as something like unable to connect to iTunes. We'll I have rest it but it still comes up with the same thing. what can I do?

    See this Discussion  >  https://discussions.apple.com/message/17990211#17990211
    From the  More Like This  on the right.

  • HT1911 Great if it worked - BUT IT DOESN'T - have reset my password but your USELESS ITUNES STILL WILL NOT ACCEPT MY NEW PASSWORD

    HAD MY ACCOUNT BLOCKED BECAUSE YOUR SYSTEM WOULD NOT ACCEPT MY PASSWORD
    WENT TO RESET PASSWORD AND YOUR SYSTEM WOULD NOT ACCEPT MY BIRTHDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    TOLD IT TO SEND AN EMAIL ........................ 10 REQUESTS LATER, GOT ONE EMAIL
    RESET PASSWORD ...... ALL ACCEPTED ............ UNTIL I GO BACK INTO THE EVER USELESS AND FUTILE ITUNES
    NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO PASSWORD NOT ACCEPTED
    MUST BE RESET
    RINSE AND REPEAT .......... OH AND INBETWEEN ................... SYSTEM TIMES OUT ................. INCREDIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    SO NOW, SITTING OVERSEAS, NO ACCESS TO ITUNES AS ACCOUNT STILL BLOCKED YOU MORONS

    THESE ARE MAINLY USER-TO-USER FORUMS, YOU ARE NOT TALKING TO ITUNES SUPPORT HERE. AFTER RESETTING YOU PASSWORD HAVE YOU TRIED LOGGING OUT AND THEN BACK INTO YOUR ACCOUNT TO SEE IF IT THEN WORKS ?

  • I have entered my password but it is saying not recognised and now I cannot access my ipod! Help please

    I turned my Ipod touch on and it asked me for my password which I entered but it is saying it is the wrong password - I always use the same.  I now cannot access my ipod.  Not sure what to do??

    I'm sorry but the only way to enter your iPod again Is to restore it to factory settings. go to iTunes and click on your iPod then click the Restore button. This will restore your iPod to factory settings. So back up your Music, Videos, and purchases before restoring. This will work trust me

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