I have reset my rescue email as the email is no longer valid but it has not changed in the secure account section please help
I have reset my rescue email as the email is no longer valid but it has not changed in the secure account section please help
Hello
Try restoring the device and setting up as new.
If it is still shows an iCloud activation lock, then it's on an iCloud account
The wrong device was removed from an iCloud account.
Check any other Apple IDs you might have at
iCloud.com
Get signed into them and remove that device.
I wish this was the first time I seen this.
Best of Luck
Similar Messages
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Help I can't remember my security question answers, and my rescue email on your records is no longer a valid email as I no longer work at that organisation. How can I reset my security questions or reset my rescue email?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
im trying to download my personal information on itunes and its not leting becuase i need to unlock my phone and unfortanly my phone is brocken and i cant get a screen on my phone please help
If you previously synced the phone to your computer you do not need to enter the lock code to back it up to iTunes. If you did not ever sync your phone to your computer there is no way to recover the information on it, unless you backed it up to iCloud.
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Rescue email is no longer valid and I do not have the answers to the security questions in order to change it. What are my options?
https://appleid.apple.com
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I got the new iPhone 5, and all is well, but when I wanted to download a new app, I got a message asking me for the answers to my security questions. I don't even recognize the questions, let alone know the answers. My rescue email is no longer valid, so how do I continue using my ID?
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
everything freezes i can't even force quit i have to shut off by holding the power button down please help me with this. thanks
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
my ipod wont connect to itunes, i have re-installed itunes ...reset my ipod...re-boot my computer...basically i've done eveything i could but no joy it even shows on my computer but simply does not link in to my itunes. Please HELP !!!
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
Hi
-I have organized all my songs in iTunes ,deleted unwanted songs and updated the album artwork but it has not changed them in my iTunes media folder location in my C Drive.
How do I update it there so it is the same as my iTunes now so i can back it all up?
Thankyou.I solved my problem. Here's how:
1. Right click iTunes and click properties from the "Windows 8 Desktop" (or if you want to call it the 7 desktop thats fine too)
2. Select the compatibility tab.
3. Set compatibility mode to Windows 7 and click apply.
4. Open iTunes, sign into iTunes store, Turn on iTunes Match, Add your computer.
5. Close Program
6. Restart Computer -
i am now ina serious problem . i deleted my email id which i gave as apple id . And now i forgot the password of the apple id and the answer for the security question too. please help me
Just go to this link:https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ ...... In there,there will be written manage your account,click on that.There will be the option of sign in.At the bottom of the password box there will be written FORGOT YOUR PASSWORD? click on that and go through the information required and your password will be sent to your email account.
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The enter key is not working in firefox but it has working fine in chrome and IE so please help me to rid out from this.
Hello gokulaan, '''try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
How do I import a camera video from iphoto to imovie? I went to file, import, camera archives and the video I want I am not able to select. I even tried dragging it from my desktop, but it will not allow me to do so. Please help?
Use File/Import/Movie and navigate to the file.
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How do I disable my old apple ID where I have 1) forgotten the password, 2) the email is no longer valid (so they can't send me my password) and 3) it has my incorrect birthday (so I can't answer the security question to have them send me a new password)?
Also, I set up a new apple ID on my iphone, but it won't accept my itunes card. It says I need to complete all the information highlighted in red. However, there is no information highlighted in red. It seems to want me to put in a credit card. Is there any way around this?You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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Please help i got this app froma different app called "AppGratis" that everyday lets you download something that costed money for free for just 24 hours. This ringtone app requires a file sharing section but i do not know how to find it. can anyone help me?
There is no file sharing section on the iphone itself or in itunes that I could see.
Try looking at the app support site.
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