I have returned an ipad that had data stored on icloud. How do I wipe it from icloud?

I recently returned an iPad on which I had stored information using iCloud. The iPad had been linked to my iMac so that what I did on one appeared on the other. The Apple Store rep wiped the iPad and said I could go online on my iMac and wipe the contents from iCloud. How do I do this?

There's no need to worry about data in iCloud being transferred over to any subsequent owner of that iPad - iCloud data is tied to your Apple ID, not the particular hardware, so if the iPad is wiped no-one can (usually) access your data without knowing your Apple ID and password.
As to whether anything stored on iCloud is generally safe and secure... Hmmmm.... Ask Jennifer Lawrence for her opinion on that.

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I have an iphone 4 that keeps deleting my notes. How can I stop this from happening?

I have an iphone 4 that keeps deleting my notes. How can I stop this from happening? I've had my phone over 2 years and only in the past 2 months has it started deleting notes. Now they are all deleted, but thankfully still in my email, but only on a computer.

I guess he/she open Notes in Gmail settings. This archives (one way sync) notes in gmail account under notes label that is invisible if you are using the standard gmail setup on your iPhone. You can see it on desktop browser, Safari or gmail app in iDevice. Am I wrong?
Sorry for bad English.

If my ipad data/files are backup in icloud, how do I retrieve files from icloud?

If my ipad files/data are backup or stored in icloud, how do I retrieve feiles from icloud?

Restore from iCloud Backup (see #10)
1. Erase all contents and settings
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Enable Location Service
9. Select network, enter password and join network
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Selected Restore from iCloud Backup
12. You'll be required to enter Apple ID and Password
13. Agree to Terms and Conditions
14. Select Backup file
15. You'll see progress bar
16. Red slider will appear; slide to unlock; step #1 to #16 is fast
17. Pre-installed apps will be restored first
18. Message: Purchased apps and media will now be automatically downloaded
19. You'll see a pageful of apps with Waiting/Loading/Installing
20. Message: Some apps cannot be downloaded, please sync with computer
Note: This restore from iCloud backup was performed with IOS 5.1.1
Message was edited by: Diavonex

I have several gmail ids that I deleted with gmail. How do I stop Firefox from showing them when I go to log into surviving gmail ids?

I have 5 or 6 Gmail account IDs. Several have been deleted via Gmail so no longer exist. However, every time I want to log into one of my remaining Gmail IDs, Firefox shows a list of every Gmail ID I've had in the past. How do I delete the ones I no longer use??
Related question: How do I export my bookmarks so that I can completely eliminate Firefox and start fresh with a new Firefox that hopefully doesn't remember all my Gmail IDs???

On the logins, you can try clearing the obsolete ones here:
orange Firefox button > Options > Security > "Saved Passwords"
''or''
Tools menu > Options > Security > "Saved Passwords"
On bookmarks, there are several methods to import. You can export to an HTML file and store that outside of the Mozilla folders (e.g., in your Documents folder) or you can copy the bookmark backups folder.
Before making changes, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Then, see:
[https://support.mozilla.com/en-US/kb/Exporting%20bookmarks%20to%20an%20HTML%20file Exporting bookmarks to an HTML file | How to | Firefox Help]
[https://support.mozilla.com/en-US/kb/Lost%20Bookmarks#w_restoring-bookmark-backups Lost Bookmarks - Restoring Bookmark Backups]
Finally, rather than uninstall/reinstall, you could create a new Firefox profile. It will look as though you just installed Firefox, and then you can copy important settings to the new profile at your leisure.
To create a new (blank) profile: [https://support.mozilla.com/kb/Managing+profiles Managing profiles]
To move key settings to the new profile: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

TS4001 I have a book in Ibooks that I want to delete its in iCloud it keeps reloading I now have it six times I can delete three of them but as soon as I do it reloads from iCloud how do I delete it from iCloud

I have a book I want to delete in iBooks I can't delete it because iCloud keeps reinstalling it how do I delete it from iCloud

Welcome to the Apple community.
The books are not actually in your iCloud storage, they are links to the books in the Store. What you are seeing is your purchase history and as such cannot be deleted.
You can however hide your purchases, which you can do from the QuickLinks > Purchased option from the main page in the iTunes Store on your computer.
Alternatively, create another category in iBooks and just put the books you want in there and ignore the purchased books category.

I have a Jetpack hotspot that I don't use. How do I deactivate it from my computer?

I have a Jetpack hotspot. I want to know if I can deactivate it online. I'm paying an extra $20 a month for it and I don't even use it. Please help.

No, you can't cancel a line of service on-line ... you have to either call Customer Service or visit a Corporate Verizon store. And if you're not aware ... if the jetpack is still under contract, you'll incur an Early Termination Fee for canceling early.
Customer Service
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm

My sons have shared an iPad but had just one iTunes account. How can we add a second iTunes account?

My sons have shared an iPad but had just one iTunes account. How can we add a second iTunes account?

There is no reason to add a second iTunes account to the iPad unless your sons want to use their own credit cards for purchases and somehow I don't think is the case here.
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If your sons sync with one iTunes library on a computer, it can get a little confusing with two IDs. If either of them has their own iPod and they have been sharing purchased content with the one Apple ID, it gets a little more complicated as well with two IDs.

I have a Macbook Air that had some coffee spilled on the keyboard and as a result the plus/equals key is no longer functioning. Can I use a program like Ukelele to reprogram a different key to be my plus/equals key? Can I program a function key? key

I have a Macbook Air that had some coffee spilled on the keyboard and as a result the plus/equals key is no longer functioning. Can I use a program like Ukelele to re-program another key to do that function? Can I re-program a function key to do this function?

Water + electronics do not mix. Something was damaged insode, and the logic board may be corroding as is.
Take it to a Genius Bar for an evaluation and repair estimate.
This is accidental damage and not covered by warranty.

I have a company Ipad that belonged to a deceased employee. no access to his icloud or appleID. how can I restore it for use with a new apple ID

I have a company Ipad that belonged to a deceased employee. no access to his icloud or appleID. how can I restore it for use with a new apple ID?
The apple ID was his personal account and can no longer gain access. Im sure I can get purchase recipts from the accounting department if needed. I tried to put the Ipad in restore mode and used itunes to "recover" the ipad but it still wont let me in because he registered the device with the "lost iphone" feature or whatever that is.

Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.

I have an older Ipad that won't come on to the passcode screen. It's just a black screen. What can I do with it?

I have an older Ipad that won't come on to the passcode screen. The screen is black like it is trying to come on, but it doesn't. I tried hooking it up to Itunes, but since it has a lock on it I can not get it to do anything. Is there anything that I can do with it at this point? I have tried doing the hard reboot, but nothing comes up on the screen. The one time that it did come on the colors were very distorted. TIA

Google for DFU mode and try that.

I have a new ipad and had facetime working and now when I try to facetime it says unavailable. Wifi is working fine, any suggestions?

Hi I have a new ipad and had facetime working and now when I try to facetime it says unavailable. Wifi is working fine, any suggestions? thanks

Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

When I used Safari to go to the American Express web site a request came up asking me to register my Amex card. I thought this was strange so I called Amex and they saw it when they went online and they said it was my iPad that had been hacked. Is there

When I used Safari to go to the American Express web site a request came up asking me to register my Amex card. I thought this was strange so I called Amex and they saw it when they went online and they said it was my iPad that had been hacked. Is there an app to protect my iPad when I am online with sensitive information?

I located some suggestions for flushing the cache.
There are really three ways you can flush the DNS cache on your iPad.
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2) Turning on Airplane mode and then turning it off again will also clear the DNS cache and should be enough to fix the problem. Tap on your Settings icon, then swipe Airplane mode to On and then back off. Since Airplane mode disables the wireless features of your iPhone, iPad, or iPod touch to comply with airline regulations, this will generally do the trick.
The third method would reset all your network settings and I'm pretty sure you don't want to do that right now.

I have a Galaxy S5. One day my voicemail apparently got deleted, because now when I don't answer, the caller is told I have a voicemail account that is not set up? How do I turn back on my voicemail? I had saved voicemails that I was keeping.

I have a Galaxy S5. One day my voicemail was turned off, or deleted by who knows who. Now when I don't answer, the caller is told I have a voicemail account that is not set up? How do I turn back on my voicemail? I had saved voicemails that I was keeping. When I *86 it tells me to set a language, etc., as if I never set up my voicemail...which I, long ago.

You may need to set the voice mail up again.
Call your own number press the # key and it will have you set it up once again.
However it may have deleted the old voicemail. I believe voicemail is saved only for 14 days. If I am not mistaken.
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At the top there's a toggle between "All" and "Missed". Click "All"

HT4865 I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help

I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help

You need to return it to the seller and get your money back. You cannot reset or use the device with another AppleID installed unless you know the password for that ID.
If the device has been jailbroken, no one on here can give you any further help...the Terms of Use prohibit us from doing so.

I have returned an ipad that had data stored on icloud. How do I wipe it from icloud?

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