I have robotic sound when using any type of audio, or video
Hi
I have a brand new hp computer i bought it two months ago for college it has Windows 7 64-bit, and the sound or video comes out robotic everything from youtube, to itunes, to a website having a video in it, to solitare. I was wondering if anyone had any solutions
Doesn't help, I use Wacom Intuos 5 Medium tablet, I disconnected the wacom tablet and did some brush work with the mouse (apple magic mouse) and it hangs the same way, then I disconnected the mouse and did some brush work only with the tablet and it is the same again. Here are my iMacs tech details if that helps.
My PS became totally useless, I even returned my iMac to apple store and bought a new one but the problem still exists.
Hardware Overview:
Model Name: iMac
Model Identifier: iMac13,2
Processor Name: Intel Core i7
Processor Speed: 3.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 32 GB
Boot ROM Version: IM131.010A.B05
SMC Version (system): 2.11f16
Serial Number (system): D25L300XF29N
Hardware UUID: CBC290D0-1942-5B99-82E3-234ABC2437EE
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You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
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Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
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*https://support.mozilla.org/kb/Safe+Mode
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Make sure that headphone is selected.
Finder > Applications > Utilities > Audio MIDI Setup
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
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ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
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iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
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Mirror: Off
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When using FireFox I often cannot view pictures in Hotmail emails, but I have no problem when using other browsers
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*https://support.mozilla.org/kb/Private+Browsing
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*Select: [X] "Always use private browsing mode"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
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*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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