I have security questions on my account and i never put them in, what do i do?
I have security questions on my apple id, and i never put them in, what do i do?
If you have a rescue email address on your account (an alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
Similar Messages
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Forgot your security question in my account and I want to get it back
Forgot your security question in my account and I want to get it back
Provided your still able to log in to your Apple ID, you should be able to follow this link through and change them
https://appleid.apple.com/cgibin/WebObjects/MyAppleId.woa/192/wo/4tSJBrdAn9ISICR 0hw7ubM/7.0.67.17.11.3.1?menuOption=EditAppleIDAndPassword
Otherwise contacting support may be an option? -
Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
HOw am I supposed to use iTunes when it just locks my account every time try to buy a song or something
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121740) -
I can't remember the security questions for my account and it is not letting me change them?
i can't remember my questions and it wont let me send a email to myself to change it and i am REALLY frustrated. Please help!!!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I was trying to buy a app but it had me Answer security questions that i have never filled out before like who is my best friend in school and who was my first bosses name and i can't reset them because the email that I was using at the time has been Deactivated i just would like help getting my account back so i can get my apps again!
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88489) -
How does i bypass it or fix it?
Apple ID: Forgotten Password, Manage or Edit ID, Forgotten Apple ID Security Questions,
Disabled ID and Account Security
https://expresslane.apple.com/Issues.action
iTunes Store > Contact iTunes Support >Account Management
http://www.apple.com/support/itunes/contact/ -
HT201363 I forgot my security questions for apple id and i dont remember my email, what do i do ?z
I Bought an itunes card and pu it on my friends apple id account and we dont know the answers to our securty questions. We also dont remember our email adress so what xan we do to reset the apple id security question?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT1918 i have multiple itunes accounts and want to put them all as one is that possible
i have multiple apple id's thus accounts is there anyway to put them all as one account under one apple id
Sorry, but it is not possible to merge Apple IDs.
Regards. -
When I go to purchase an item from iTunes the wrong security questions show up and I cannot answer them accurately. Also it is now locked. How can I unlock my ID and get the correct security questions?
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
HT5312 i dont know my security questions to my account and i cant use it until i answer them, help??
hi im silver help my question
You need to contact Apple, either through the link in that article or by phoning them.
(77495) -
I purchased disney films for my kids to watch when we go away on holidays.We have two iPads in our house, mine and my wifes, both on two different itunes accounts, how do I add the films I just purchased onto my wifes itunes account so the kids can view them on her iPad too.
Please help... we're heading on holiday tomorrow morning.you cant. all sales final and non-transferable. sorry
you can however download them to a computer and sync with itunes
Peace, Clyde -
So I forgot my security question for my account
So i forgot my answer to a security question for my account and i don't know how to reset it.......
please help me!The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have £40 on my old account but want to put it on my new account. So I don't lose the money. Can't so it very frustrating.
You can't transfer an acocunt's balance to another account.
You might be able to re-enable that account via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and then log back in so as to 'refresh' the account on it
For the security questions, if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also use this link i you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.
Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.
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