I have seemed to forgotten my security answers what can i do

i have just toped up my itunes account and then tryd to download an app i seem to have forgotten what my security question answer are please help what can i do

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

Similar Messages

  • I have forgotten my Security password what can i do?

    Hello
    I have forgotten my Security password what can i do?

    Forgot passcode
    http://support.apple.com/kb/ht1212

  • I have my ID and password but can not remmember the security answers  What can I do ??

    I have my ID and password but can not remmember the security answers  What can I do ??

    Security Questions and Rescue Mail
    There are various ways to resolve this matter, amongst them are ...
    An email to … Apple - Support - iTunes Store - Contact Us.
    Or
    you can follow instructions here … Rescue email address and how to reset Apple ID security question
    Or
    you could call your national Apple support number and ask for Customer Service or their Security section.  The phone numbers are here … Contact Apple support.

  • HT5312 i cant remember security answer , what can i do plz?

    i cant remember security answer , what can i do plz?

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 I had totally forgotten my security answers. what should i do?

    Hello my name is lucas thaning and i have totally forgotten my apple id security answers. what should i do?
    sencerely Lucas

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • I have forgotten by security answers, how can I get help without calling ITunes?

    I have been trying to log in to my apple Id in order to make a purchase, but i created my security answers over six years ago and the answers I produced no longer apply. Due to this, I am unable to make a purchase although I have Itunes credit in my account. Is there any way of talking to Apple about the problem without calling?
    Thanks

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Forgot my security answers, what can i do?

    Im trying to buy some songs from itunes but after entering my password they ask me the security questions as i buy the first time on my ipad something from itunes. But i cant remember the anwsers anymore. What can i do?

    http://support.apple.com/kb/HT5665
    http://support.apple.com/kb/ht5312

  • HT5312 Hi I have forgotten my security answers what is my next step please?

    Can you help please? I have forgotten the amswers for my security...I put in what I thought were correct but evidently not...??
    Bo

    If the recovery email doesn't do it for you, go to the ExpressLane: https://expresslane.apple.com then iTunes and iTunes Store to get assistance.

  • I've forgotten the security questions what can i do

    I've tried to reset them but there is no link that allows me too reset them and i'm preyty sure the answers them i'm typing in are correct.Then when i type them in it says that the answers don't match their records,so what do I do please help?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT2589 i have another account that has money in it already  but i had forgotten my security answers so i created a new account with a recovery email but my money is not added into my new account. how can i recover the money and added to my new account

    i created a new account because i had forgotten my security answers. now the problem is that the money i had in my other account wasnt transffered to my new account, even thou i put in a retreive  email address into my new acount. how can i tranffer the money into my new account?

    You can't transfer a balance from one account to another account, it can only be used on the account that it was originally redeemed onto.
    If on your old account you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address on it then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • If i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    Hello,
    Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
    The number is 1-800-275-2273
    or
    https://getsupport.apple.com/GetproductgroupList.action
    Best wishes

  • Hello there i just have 1 question, i have forgotten my security answers to the questions? what can i do? cause i just bought a new ipad and it wont let me access itunes without those 2 answers? please help

    hello there i just have 1 question, i have forgotten my security answers to the login questions how do i reset/change these, so atm i cannot get into the itunes store on my new ipad2?

    Hi sjs1983! You can get support for your Apple ID here:
    http://www.apple.com/support/appleid/

  • HT201209 I have forgotten my security answers for my account and need to retrieve

    I have forgotten my security answers for my account and need to retrieve so I can purchase products.
    <Email Edited By Host>

    User to user forum.
    Posting your email address on the internet is not a good idea.
    http://support.apple.com/kb/HT5665

  • HT201303 Please help me. I have forgotten my security answers on two questions. It is not easy to restore it. Apple support did not send me on my e-mail  the answers or did not make opportunity to have as an option to reset my security questions on line.

    Please help me. I have forgotten my security answers on two questions. It is not easy to restore it. Apple support did not send me on my e-mail  the answers or did not make opportunity to have as an option to reset my security questions on line.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97776)

  • I have forgotten my security answer,also my ipod not starting only showing apple logo.

    i have forgotten my security answer,also my ipod not starting only showing apple logo.
    <E-mail Edited by Host>

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions
    For iPod problem
    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

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