I have selected "Use custom settings for history" and pressed "OK" but it defaults back to "Remember history", how do I stop this?

I have to enable cookies in order to have an online purchase credited to my mileage account. So, I opened Firefox Tool and selected Options then Privacy. There, I changed "Remember history" to "Use custom settings for history," as, this will achieve what I am trying to do. However, when I press "OK" the box jumps back to the Privacy box and I see that "Remember history" is still the setting. What steps do I take to prevent the Privacy box from defaulting to "Remember history" when I want to change that setting to something else?

The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
"Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.
Do you have a problem with the cookies?
You can inspect and manage permissions for the domain in the currently selected tab via these steps:
*Click the "[[Site Identity Button|Site Identity Button]]" (globe/padlock) on the location/address bar
*Click "More Information" to open "Tools > Page Info" with the Security tab selected
*Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Similar Messages

  • Firefox 5.0 Cannot select "use custom settings for history" firefox reverts to "remember history" Why? Cannot access my mail inbox. is this a bug or have I done something wrong

    pc concerned is running XP home has firefox 5.0 I do not know
    what plugins firefox has

    If Firefox shows "Remember History" then that means that all history settings have the default value.<br />
    Only if all History settings are default then you see "Firefox will: (Never) Remember History".<br />
    "Use custom settings for history" reverts to "(Never) Remember history" if all History and Cookies settings have the default setting.<br />
    You see "Use custom settings for history" if at least one of the History or Cookie settings is not the default to make you aware that you made changes.<br />

  • Cannot change setting in privacy from remember history to use custom settings for history. I can set in to change but on closing with the ok button thus closing the privacy tab, it then reverts back to remember history.

    I have been by a web sit that the cookies are disabled in the browser. on looking at the help on firefox help the instuction as i understand was to change the setting under the privacy tab ref history fromthe default setting of rember hhistory to use custom settings for history. I change the setting click ok but it reverts back to rember history. I just cannot change the setting.This also happend in the prevous version.

    To see History and Cookie settings in Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    You need to make at least one change to make "Use Custom settings" stay selected.
    If all history settings are the default then the History and Cookie setting revert to "Remember history" the next time you open Tools > Options > Privacy.
    So it looks that your cookie setting are already correct.
    * http://kb.mozillazine.org/Cookies
    * http://kb.mozillazine.org/Websites_report_cookies_are_disabled

  • I want to set Firefox to never remember history. When I do this using the tools tab and click okay, it goes right back to "Use Custom Settings for History". I don't want that.

    I know how to manage privacy using the tools tab at the top of the address bar, or so I thought. I want to choose "Never Remember History". When I do that, and click "OK", the next time I check the privacy settings, the history is right back to "Use custom settings for history". I don't want this. Also, I don't want to use autocomplete for forms, but I can't get those settings to stay, either. I basically don't want info. stored on this computer. My system was hacked several months ago, by some joker who named all my system folders a racist slur (I reported it to Norton, and a technician had a look at it). Anyway, I want to keep things as safe as possible. Please allow me to delete all my history when I close Firefox. I don't really like Google, either, because they have a reputation for not respecting people's privacy. I don't like that I didn't have an option to uncheck google's toolbar when I installed Firefox.
    Thank you.

    That is probably OK.<br />
    You may have changed one of the other history or cookie settings.
    If Firefox shows the "Use custom settings for history" setting then that is an indication that at least one of the history and cookie settings are not the default to make you aware that changes were made.

  • My privacy setting is stuck on Remember history, won't stay on Use custom settings for history after I set and click ok

    When I go into Tools, Options, Privacy and set 'Use custom settings for history' and then click okay it will not save. It stays on 'Remember history', though it will save 'Never remember history' as I tested this. This seems to have happened after recent Firefox latest update. Does anyone know why I can't choose 'Use custom settings for history' as this is the setting I want to use?

    It's not that I'm not satisfied with the current settings, it's just that I'm one of those curious people - wanting to know why suddenly I couldn't change my history setting when I could always chop and change it before to a setting of my choice. I noticed this has happened since recently updating to Firefox 6. When things like this just happen I always search for a reason. Anyway, it sounds as though I am a bit of a novice on Firefox compared to yourself, and if you recommend that it's probably best to stay on Remember History and it's not likely to cause any problems, then say no more, I shall accept your advice. Any more tips would be greatly appreciated! Thanks.

  • When I try to set my 'History Setting' to 'Use custom settings for history' it doesn't appply - it continually defults to 'Never Remember History' - how do I fix it?

    When I got into my 'History Setting' and click on 'Use custom settings for history' it doesn't apply. I click on the 'OK' tab and it appears to apply and then closes. When I go back into it, in order to see if it applied, it has reset back to the 'Never Remember History'. How do I fix it?

    If "Never Remember History" is displayed then that means that you are in Private Browsing mode and that all other history settings have the default value.
    *https://support.mozilla.com/kb/Private+Browsing
    If you intend to run Firefox in Private Browsing mode the that is OK.<br />
    Otherwise you need to leave mode.
    To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    * Deselect: [ ] "Permanent Private Browsing mode"

  • Even though I set "Use custom settings for history" when I close the window and recheck it has set itself back to "Rember History"..why?

    I am having trouble getting the settings to stay and can't figure out why...no matter what I do it just resets every time back to the
    "Remember History" and it won't save passwords on some of my sites.

    Firefox shows the "(Never) Remember history" choice if all the history and cookie setting are the default.<br />
    Make at least one change to the default setting if you want "Use custom settings for history" to stay selected.<br />
    Otherwise Firefox will revert to "(Never) Remember history" if you return to the Privacy tab.<br />
    The choice "Use custom settings for history" will stay selected as long as not all settings are the default to make you aware that you made changes.<br />
    * Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode
    * You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    * Uncheck: [ ] "Automatically start Firefox in a private browsing session"
    * Websites remembering you and automatically log you in is stored in a cookie.
    * You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
    * Make sure that you do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
    Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.
    See also:
    * http://kb.mozillazine.org/Cookies
    * [[Enabling and disabling cookies]]

  • When I change from "remember History" to "use custom settings" it defaults back to remember history when I close the window. How do I keep my new setting?

    I need 3rd party cookies enabled for a specific site. When I try to save custom settings, it defaults back to remember history and I can't open what I need on the site

    Enabling thirds-party cookies is the default and if there aren't any other changes made then Firefox will show "Remember History"
    Choosing the "Use custom settings for history" setting doesn't make any changes.<br />
    If Firefox shows the "Use custom settings for history" setting then that is an indication that at least one of the history and cookie settings are not the default to make you aware that changes were If all History settings are default then you see "Firefox will: (Never) Remember History" and the custom settings are hidden.<br />

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    Thank you cor-el for your reply. To clarify for any other followers of this post: I found that if I first selected "Remember history" (apparently synonymous with "Default settings") and "OK," then reopened the Options pane and selected "Never remember history," it would stay selected. This seems like a bug to me however, since there is already a selection for single-session Private Browsing in the "Tools" pull-down menu, and it is simply not intuitive that a setting once selected would revert to any other setting simply because you re-opened "Options." This will result in many users who are not paying close attention using settings which they do not intend to use regarding their privacy. This is the sort of thing I expect from Microsoft or Adobe, but not from Mozilla.

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