I have serial number and registered copy of Photoshop CS6 extended and got a new laptop that does not have a diskdrive.  I have signed in and the product does come up as I own it but....I cant seen to download it at all and type in my serial number anywhe

I have tried everything!  getting frustrated

The installation files for CS6 and older versions can be found at Other downloads.
If you have migrated/copied/transferred your applications from one computer to another then it could cause any serial number entered to be seen as invalid.  I would recommend using the uninstaller appropriate for your operating system and then reinstalling.

Similar Messages

  • I purchased photoshop 9 previously and I now have a new laptop that does not have a 'disk' tray. Where do I download this from to put on my new laptop? I went to the download section and there is no download for English

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  • How do I load my CS5 onto my new laptop that does not have a disk drive?

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    That sounds like you are saying you do not have a DVD drive on your computer to insert the discs. No problem. You can download the installer direct from Adobe. All you will need is the serial number.
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  • I asked you last week how i can remove my foto's from the first IPad model,your answer is:connect the IPAD with your pc etc....but that's not working there is no connection,i dont find the IPad in my "computer"( as an extern object) but in my"printers"  .

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  • If I bought a light room license 2 years ago in one computer, but now I got a new laptop, Do I need to buy other license or can I use the same old one?.

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    Basically that's the way to go, with some modifications:
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  • I have Photoshop CS6. Need to upgrade to Photoshop CS6 Extended. How do I do that?

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  • I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

    In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

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    HUgo
    Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
    I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Hugo please turn off your e-mail signature.
    If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files.  You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    To download a fresh copy of the installation files please see Download CS6 products.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I HAVE A MAC AND I PURCHASED A COPY OF PHOTOSHOP CS6 AND CANNOT FIND THE SERIAL NUMBER.

    I PURCHASED A DVD OF PHOTOSHOP CS6 EXTENDED. THERE IS A STICKER ON THE BACK OF THE CARTON THAT BEGINS WITH: DVS/A. WHEN I ATTEMPT TO REGISTER THE PRODUCT, I ASSUMED THAT THIS IS THE SERIAL NUMBER BUT THE REGISTRATION APPLICATION DOES NOT ACCEPT ANY ALPHA CHARACTERS. IF THIS IS NOT THE SERIAL NUMBER, WHERE IS IT?

    The serial number is a 24 digit number, on a card included inside the dvd case.
    If not, see this:
    Find your serial number quickly

  • I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

    I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

    If you registered CS4 then you might be able to find the serial number for it in your Adobe account online.  If not, you still might be able to get someone in chat to assist you with getting it.
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  • I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to my Adobe Id?

    I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to me Adobe Id.

    Serial numnbers are platform specific so you will not be able to use it for the Mac if it was initially designated for a PC.  YOu will need to perform a platform swap.  See the following for information:
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  • I have my serial number to download my photoshop cs6 extended

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    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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