I have set my printer to print in color.  All my documents print in color, but I can't print the CD Case Inserts in color.

I have set my printer to print in color.  All my documents print in color, but I can't print a CD Case Insert in color.  Can you help?

That means it most likely a setting, Check the following. (steps written for windows 7)
Go to the control panel and find " Devices and printers" and doulble click it.
You should see the icon of your printer their, choose the one without fax in the name.
Right click it and choose " printer properties".
On the "general" Tab click on "preferences".
In the new screen on the "layout" tab cick "advanced"
In the new screen make sure "print in grayscale" is turned off and click ok severall times until all screens are gone.
Try printing again. And make sure in the print screen color printing is also checked.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

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