I have set reminders of birthdays for 2013 opting for yeARly reminders however only three of them are showing for 2014 and rest are missing can someone help, while i called up customer support they asked me to reset the phone which as well didn't help

I have set reminders of birthdays for 2013 opting for yeARly reminders however only three of them are showing for 2014 and rest are missing can someone help, while i called up customer support they asked me to reset the phone which as well didn't help

Tina,
I would go crazy if this was me.  You may find this interesting from the customer agreement (to see full agreement go here:Customer Agreement | Verizon Wireless):
"HOW AND WHEN CAN I DISPUTE CHARGES?
If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT VERIZONWIRELESS.COM), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE."
This may help you also: Arbitration and Mediation FAQs | Verizon Wireless
You can dispute any charges by doing an Arbitration or Mediation.  I have never done it, so I can not help much there but this all may get you started.
Let me know if any of this works! Good Luck! Please keep me updated. I really hope they help you.

Similar Messages

  • After I hv upgraded os 6 on my iPhone 4, iPhone hung up at least one per day. After u press "End" 2 times( i used to do this in the old os) or when u slide to unlock - the screen suddenly enlarge . I need to reset the phone whenever this happen. Pls help

    After I hv upgraded os 6 on my iPhone 4, iPhone hung up at least one per day. After u press "End" 2 times at fast speed ( i used to do this in the old os without problem) or when u slide to unlock - the screen suddenly enlarge . I need to reset the phone whenever this happen. Pls help

    I Have fumbled all day to this resolved, I'll run the battery down and see what happens afterwards. This is not good !

  • HT201365 What do I do if my wifi only iPad mini is offline? Is there any way that I can locate it while being offline or turn it online remotely or possibly use the built in GPS?.

    What do I do if my wifi only iPad mini is offline? Is there any way that I can locate it while being offline or turn it online remotely or possibly use the built in GPS?.

    Answer would be no unless application provided such feature. Numbers does not as far as I know.
    Note that even if you have complete list of formulae used in a table, identifying formulae referencing any given cell is not simple.
    E.g., cell T20 is referenced not only in
    =T20+1
    but also in
    =SUM(T)
    =SUM(20:20)
    =SUM(S19:U22)
    =OFFSET(S1,19,1,1,1)
    =INDIRECT("T"&(10*2))
    In order to identify such formula, we have to actually evaluate it to see if it references the given cell. Especially such formula as OFFSET() and INDIRECT() may not be found by static parser because their parameters can be dynamic.
    Sorry to be the bearer of bad tidings.
    H

  • Duplicates of a song on iPhone 4s but not in iTunes. Unable to delete duplicate. Won't play and won't let you swipe to delete. Any ideas on how to do so without resetting the phone?

    I have duplicates of a song on an album. One of the duplicates is grey with no album cover. When you attempt to swite and delete, the track will not delete and will not even play. I've contacted iTunes store and the person I received the support email from told me that it may not be downloaded. I emailed him back and explained that no there is no download for that song in my itunes store on my phone.
    One I never received an answer back which shows you how well these people do their job.
    Two: I really would prefer to have a solution to this problem without having to delete all of my music from my phone or resetting my phone. Because this duplicate isn't even showing up in my iTunes, it's only showing up on my phone.
    When I attempt to find it in my itunes it plays fine. But when I try to find the file to delete it, it is no where to be found. I've tried everything that I could think of to get rid of it. And I don't want to leave the album/artist off my phone because I do enjoy their music... And I have the microsoft sync in my car.
    Anyone got any ideas on how to do this without resetting the phone and/or taking my music off?

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
    This should take all the music off your phone .Then you can resync the music back on to it.
    If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

  • When i check my email on my iphone 4 it doesnt show as being read on my Outlook. I have reset the phone but it still doesn't help. I have checked all settings but to no avail.This is an exchange email.

    When i check my email on my iphone 4 it does not show as being read on my outlook 2010. I have had my phone reset per apples request but still no good. I have checked all push setting but it all looks normal. This is driving me nuts. Any ideas? This is an exchange email account.

    If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked.  I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed.  eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money.  I sell phones for a living and this happens a lot

  • TS1398 i have an issue with searching for WIFI it can't find a WIFI network on my iPhone 4S i tried to do the following solutions but it didn't help. what should i do????!! (my 3G still works)

    Please Help me!!

    Can you go to Settings/WiFi, or is the setting greyed out? If it's greyed out see this: http://support.apple.com/kb/TS1559
    If you can go to Settings/WiFi do you see any networks? Is the problem with one network or all networks?

  • My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

    My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

    ME TOO.  NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
    iphone is diabled- connect to iTunes because i forget passcode.
    i cannot connect iTunes because it's always asking to enter passcode on iphone.
    So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
    My iphone is new. No icloud. didn't connect to itune backage.
    That's why I try to connect iTunes but it need to enter passcode.
    So, my iphone just keep "iphone is disbled-connect to iTunes".
    IPHONE 6 PLUS

  • I m having issues with the phone which i made a recording but the customer care support in our place donot seem to be of much help. i have told them nuumerous times that for better understanding i have made a video of it but no response.. really disspoint

    i m having issues with the phone which i made a recording but the customer care support in our place donot seem to be of much help.
    i have told them nuumerous times that for better understanding i have made a video of it but no response..
    really disspointed with your customer support.
    i have uploaded them in google docs..links below.. t
    he first one happened on 30th of april 2014   https://docs.google.com/file/d/0B6z0lUXVGPGrc0tXNnZFaDQ3WDg/edit
    the second happened today. i called customer care but no satisfactory respose either.  https://docs.google.com/file/d/0B6z0lUXVGPGrSldEeWQ3aGFhaDA/edit
    who is going to help me out and atleast pay attention to what my problem is. apple seems to ignore my attempts to show them what is the problem... the dont even want to see the videos.. !! disgusting.
    its still under warrenty. please help.

    Take your iPhone to an Apple Store or authorized service center in the country where you purchased the iPhone and they will look at it and replace it under warranty if applicable.
    If you cannot take it person contact them to determine how to send them your phone.
    You can't expect them to replace your iPhone without first examining it.

  • How can I reset my icloud ID for my IPad . They asked me to verify the iCloud password but I don't remember.

    How can I reset my iCloud ID for my Ipad 4 because they asked me to verify the password but I don't remember? Thank you!

    go to iforgot.apple.com and try to reset your password with your security questions. If that doesn't work, call AppleCare, they might be able to help you.

  • I suddenly cannot access my aol E mail account. Says my username or password are incorrect which they are not. Has worked for ages and has now stopped. have reset the phone but the same message!! Frustrated. Martyn

    I suddenly cannot access my AOL E mail account via my iPhone. Has worked for ages. Now says username or passowrd is incorrect which it is not! Have reset the phone but still no joy. Any ideas........please! Martyn

    Is there any chance your AOL account has been hacked?  Check it to make sure your password is still what you think it is.
    Also make sure caps lock isn't on when typing your password.

  • I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

         At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
    -Mike

    You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I earesed my iphone 4s and reset it so they ask me to activate my phone, after puting my username and password they told it's not correct

    i earesed my iphone 4s, and reset it ,so they ask me to activate my phone, after puting my username and password they told it's not correct.

    Did you purchase this phone new or second hand.
    If second hand you probably ran into this Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
    you will need the original owners info.  Find My iPhone Activation Lock - Apple Support

  • So i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

    so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

    Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
    Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
    Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears.

  • Recently when I sync my iPhone the Albums banner covers the  camera roll selector and then I have to reset the phone to correct it.  Why does this happen?

    All of a sudden now when I sync my iphone and then look at photo's the "albums" banner is covering the camera roll selector making it unable to be accessed.  So then I have to reset the phone and go through all of my settings and reset them to where they were before the reset.  I'm not sure what's causing this, but the only thing that was different was that I had over 100 pictures in the camera roll.  Has anyone experienced anything like this?
    Thanks

    This seems to be a common problem.  The only fix I know of is to double-tap the home button to bring up the recently used apps bar.  Find the Photos app.  Tap and hold until a red x appears.  Tap the X to close the app.  Then tap the home button again.  The Photos app should work normally when you next use it.
    I hope you transfer your camera roll photos to your computer.  This explains how:  Copying personal photos and videos from iPhone, iPad, or iPod Touch to your computer, http://support.apple.com/kb/HT4083
    Also, you can improve iPhone backup and restore times by reducing iPhone Camera Roll:  http://support.apple.com/kb/HT3603

  • My new iPhone6 has vibration disfunction problem. I check setting and reset the phone but is still unworkable.

    I missed 10 calls at least when I was watching movie in theater because I turned the sound off and vibration on. So I just found that its vibration function is unworkable. I just got the phone 7 days (tomorrow is the 8th day). So, I think Apple won't accept to change a new phone to me. Do u face the same non-vibration problem on iPhone6???

    "I think Apple won't accept to change a new phone": You have 14 calendar days to return the iPhone from the date of purchase, they won't even ask you why you want to bring it back, but you might want to tell them it's because there's an issue.

Maybe you are looking for

  • I can't reset my security questions

    Hi, My mother just bought an iTunes gift card to make a purchase on her iTunes account, but when I add the card it tells me that she has to answer to the security questions. The problem is that the answers that she gives me (which, as her son I know

  • Customisation of SAP-B1

    hi all, iam new in SAP B1-2005 ,here we started Customisation of SAPB1 my modules are like thisie 1.)Purchasing A/P  -> 1.1)Goods Receipt P.O -->Step1)In this i had to modify the  Menu Item to be changed as "Material Inward Receipt"(Requirement). Ste

  • Ideas for Lumia

    I've been using iphone since ip2. it was really bad phone till 3s came up. now I'm using 5s and it still lacks of some good features. I'm sick of iphone now but I won't change it to 1020, waiting for next model. 1- voice record while talking. 2- real

  • Cash flow statement preparatiom

    Hi all any document that is related to Cash flow statement preparation pl send me v v v urgent ankita

  • Why can't I ftp files from my workstation to ISE?

    Hello, I get this message when I try to upload the ISE 1.2 upgrade files to my ISE nodes local disk... ISE-01/admin# Copy ftp://<my_workstation_IP_Address>/ise-upgradebundle-1.1.x-to-1.2.0.899.i386.tar.gz. disk:/ Username: rsundstrom Password: % Erro