I have set up payment method on i tunes as pal pal but when i try to make the payment it comes back declined,there is no issue on pay pal card it is some kind of glithch with i tunes.I want to use my pal pal account as my primary means of payment but your

I have successfully created a payment account on I tunes through my pay pay account,however when I attempt to submit the payment,It shows declined.There is not a problem with my pay pal account the problem is with I tunes. can you please help me resolve this issue so I can pay on the account.I want pay pal to be my primary means of payment to I tunes thank you, billpeterfromyubacity

Hi,
Troubleshooting a start up script can be difficult. There are some third party programs that also keep logs of start up programs, however for Firefox this may be different.
Is Firefox a startup program? [http://www.winxptutor.com/msinfo32.htm]
Its also possible to check the Web developer tools for any scripts in a page: [https://developer.mozilla.org/en-US/docs/Tools/Debugger]
In the control panel there is also Administrative tools to view event logs, but this may be something a local technician can walk you through.

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I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from ...

== Issue
==
I have another kind of problem with Firefox
== Description
==
I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from: http://toolbar.inbox.com?search_plugin_firefosx.aspx.tbid=801398language=en" Can you help please
== User Agent
==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; FunWebProducts; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.1.4322)

Uninstall the Inbox Toolbar, following steps here:
http://toolbar.inbox.com/faq.aspx?faqid=2876&faqmod=WST_Install#1
Then retry opening Firefox.
You can also try opening Firefox in [[Safe Mode]] (use Continue in Safe Mode first).
If that works, reopen Firefox Safe Mode, but use the dialog option to '''Restore default search engines''' as shown at https://support.mozilla.com/en-US/kb/Safe+Mode#Safe_Mode_window and press the '''Make changes and restart''' button.

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

I have installed HP2035n. But when i try to open the embedded web server, i get the error "Firefox doesn't know how to open this address, because the protocol (fe80) isn't associated with any program." What is the possible solution?

I have installed HP2035n. But when i try to open the embedded web server, i get the error "Firefox doesn't know how to open this address, because the protocol (fe80) isn't associated with any program." What is the possible solution?
I typed in the IPv6 address of the printer in the address feild of firefox.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

I have created a journal on my iPad 2 and shared it on iCloud, it contains screenshots of webpages, but when i try to view the journal on my desktop only some of the images appear...any ideas?

I have created a journal on my iPad 2 and shared it on iCloud, it contains screenshots of webpages. But when I try to view the journal on my desktop only some of the images appear...any ideas why this is happening?

Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

I am having a DNS problem with my computer. My laptop connects to the internet and my skype works normally but when i try to surf the web it says "DNS Look up failed".

MY PROBLEM
I am having a DNS problem with my laptop. It connects normally to th e wifi internet but when i try to surf the net it says "DNS Look up failed"
This problem only occurs when with the internet at my house. whenever i connect elsewhere my computer works normally. My ipod, iphone, tablet and other friends computers work normally when they are connected to my internet. i use dmy neigbours nework a couple of times from my house and it wrks normally.
Also when i turn my laptop on or off i can browse for a few minutes or seconds before it fails again. My skype works like there is no problem
WHAT I HAVE TRIED TO RESOLVE IT
I have tried changing the DNS, i used open DNS and google free DNS and it still didnt make a difference.
I have rebooted router many times, nothing
I have changed my home router, nothing
I backed up my computer, resored everything it to factory setting and put everything back on; still nothing
Run a diagnostics at 'Best buy' and they say nothing is wrong; but i know there is something wrong with the DNS
I have tried different "sudo" type of codes on my comupter from stuff i got online and nothign has proved fruitful yet.
i tried using safari, Google chrome and firefox, all not loading
WHAT DO I DO TO FIX THIS?

You are correct. Syncing should transfer any purchased media, including videos, from your device to your iTunes library provided your computer is authorized for the Apple ID used to make these purchases. You mentioned that you have uninstalled iTunes before, but if you didn't follow this guide exactly, uninstalling iTunes and all of its components in the order specified, it may not have been successful so you should try again: Windows XP or Windows Vista/7.

HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I want to change my iCloud account. Buying iPad we gave a virtual (forwarding) email addr. We need to change to a real address. But when we try to change the iCloud account, we can only change the password. Note: we don't have Mac, only iPad and Windows.

I want to change my iCloud account. Buying iPad we gave a virtual (forwarding) email address.
We need to change to a real address.
But when we try to change the iCloud account, we can only change the password.
Note: we don't have a Mac, only an iPad and Windows.

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Help! my imovie project library is full of temporary folders.. some are the ones i deleted.. i tried deleting the folders one by one but when i try to open the imovie, the folders keep coming back to my project library..

help! my imovie project library is full of temporary folders.. some are the ones i deleted.. i tried deleting the folders one by one but when i try to open the imovie, the folders keep coming back to my project library..

If it was working on 10/1, why not open up the most recent backup library with a timestamp of that day. Unless you specified otherwise, your backup folder is in Movies in your home folder. You can double-click one to open it in FCP.
The update command actually wants a mounted drive selected.
I suggest not going into the library bundles and moving or modifying folders/files except as a last resort. It sounds like both libraries are corrupted.
Russ

TS1538 i can see all my itunes songs on my computor but when i try to sunc they do non come over to i phone 5s i had no problrm with this on my old iphone 5

i can see all my itunes songs on my computer but when i try to sync they do non come over tomy i phone 5s i had no problrm with this on my old iphone 5. any suggestions

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

Hi, I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired." how can I fix it?

hi, I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired." how can I fix it?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already login with my own Apple ID.

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.

Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?

HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716)

I have set up payment method on i tunes as pal pal but when i try to make the payment it comes back declined,there is no issue on pay pal card it is some kind of glithch with i tunes.I want to use my pal pal account as my primary means of payment but your

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