I have several charges on my checking account statement that are not mind.

I have several charges on my checking account statement that are not mine.

You've checked the purchase history on your iTunes account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases. On your iPad you can see the last 90 days purchases via http://reportaproblem.apple.com
If you don't recognise the charges, and nobody else has access to your account or devices and made them, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I have a lot of contacts in my phone that are not mine. In addition, my contacts are showing up on peoples devices that I do not associate with. Why is this happening?

    I have a lot of contacts in my phone that are not mine. In addition, my contacts are showing up on peoples devices that I do not associate with. Why is this happening?

    Hey Raffiecat,
    Thanks for the question. If your iPod is setup to manually manage content, you can add content from multiple libraries:
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/ht1535
    When manually managing content, you can add content from multiple libraries to your iPod or iPad. Even when manually managing music, some content may be available from only one library at time. This includes all content on iPhone and video content on iPod and iPad.
    You can also learn which content you can import to your new computer from your iPod:
    iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
    http://support.apple.com/kb/HT1209
    Or, if you still have access to the previous computer, you can transfer your iTunes Library:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Thanks,
    Matt M.

  • HT204088 I have itunes transactions on my bank statement that are not mine. I want to speak to someone, but I keep being referred back to the website!

    I have tried to use the freephone number, but just get referred back to the website. How do you get to speak to someone?

    Welcome to the Apple Community.
    You'll have to go through the usual channels, just like everyone else.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • I have a lot of songs on my ipod that are not in my itunes.  Not sure why, but I'm wondering if I sync them, will I lose all of these song that are on my ipod, but not in Itunes?

    I pretty much summed it up in my question.  The only other pertinent detail may be that I have switched computers?  I have already authorized this computer.
    Thanks!

    Hey Raffiecat,
    Thanks for the question. If your iPod is setup to manually manage content, you can add content from multiple libraries:
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/ht1535
    When manually managing content, you can add content from multiple libraries to your iPod or iPad. Even when manually managing music, some content may be available from only one library at time. This includes all content on iPhone and video content on iPod and iPad.
    You can also learn which content you can import to your new computer from your iPod:
    iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
    http://support.apple.com/kb/HT1209
    Or, if you still have access to the previous computer, you can transfer your iTunes Library:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Thanks,
    Matt M.

  • I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF

    I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF
    And now because I want to communicate with apple support I have to go through the hectic website and community support, this is ridiculous.
    I have 5 iPhones in my account and this makes me reconsider upgrading to iPhones again.
    Why Apple put a phone number in the bank transaction, if there is nobody to talk to!!!!!!
    I hope someone from Apple support can answer my question.

    Go to getsupport.apple.com.  Or, call 1-800-MYAPPLE.
    Just because an app is free to download doesn't mean that there aren't in-app purchases available.
    Go to iTunes on your computer, log into the iTunes Store with your Apple ID & password, and check your purchase history.  Be advised that all iTunes & App Store purchases are final.

  • HT201359 how can i find out what all the charges on my checking account are for?

    how can i find out what all the charges on my checking account are for?

    If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases - the most recent purchase is above the list. I'm not sure if that shows auto-renewing subscriptions (I don't have any so I can't check).
    If you can't find the charges and you haven't added or changed your card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 Why do I have pending charges on my bank account for free games

    I have pending charges on my bank account for free games ? Whys that?

    Have you made in-app purchases in the games ? Though the games may be free to download some then allow in-app purchases to unlock extra features or levels etc.
    And/or did you add or change your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - read the page that you posted from for more info.

  • HT1918 I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password,  how do i activate the songs?

    I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password,  how do i activate the songs

    Welcome to the Apple Community.
    The following article(s) may help you.
    Look up your old and forgotten Apple ID

  • I have unauthorized charges to my bank account.  What do I do?

    I have unauthorized charges to my bank account for iTunes.  There is no purchase history in my account.  They just show up on my bank account.  What do I do?

    http://www.apple.com/support/contact/

  • HT204088 I have purchases on my iTunes account that are not mine. Where could this be coming from?

    I keep getting charged for purchases that are not mine. I don't know where they are coming from and I checked my childrens accounts. Where could they be coming from?

    Hello there duxmania,
    Thank you for using Apple Support Communities!
    I have a couple of recommendations for you here. First for the purchases that you did not authorize, I would reach out to the iTunes store support directly.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    You may also want to change your Apple ID password.
    Apple ID: Changing your password
    http://support.apple.com/kb/HT5624
    Regards,
    Sterling

  • I have sent several files using Adobe Send.  My recepients are not receiving them.  Is Adobe Send working?

    I have sent several files using Adobe Send.  My recepients are not receiving them.  Is Adobe Send working?

    Hi ASPA,
    I checked your account,you have cancelled Adobe SendNow Plus subscription.
    Kindly contact our chat support:http://helpx.adobe.com/x-productkb/global/service-b.html
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  • I have an Iphone 5s with an account icloud that isn't an iCloud id, why? I cannot remove and the mail that names id doesn't exist anymore; what can I do?

    I have an Iphone 5s with an account icloud that isn't an iCloud id, why? I cannot remove and the mail that names id doesn't exist anymore; what can I do?

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

  • HT204266 i have several apps that are not updating, they are stuck saying "waiting"

    I have several apps that are not updating, they are stuck saying "waiting".

    Are you downloading music?
    Check by going to iTunes (on iDevice) > downloads and then remove the one that is trying to download, this will then make the others download and when they are finished, the apps will update/install

  • On my computer I have folders in my email accounts but they are not on my iPad when I go into mail how do I get my folders in my iPad?

    On my computer I have folders in my email accounts but they are not on my iPad when I go into mail how do I get my folders in my iPad?

    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/offerOptOut

  • HT201322 itunes 11.0.3 - in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer. also In my Itunes account i have no hidden TV shows or Movies

    I'm running itunes 11.0.3 -
    in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
    In my Itunes account i have no hidden TV shows or Movies
    I used to be able to view all cloud and downloaded content.  I no longer can.

    There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
    Edit : Just seen your reply, though I don't appear to have that setting on mine.

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