I have several email addresses I check daily. Since I got a new computer and installed Mozilla I can not open my emails.
I sign in okay but when the email opens and I click on the mail folders--NOTHING. I have tried internet explorer and it works fine.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.
Similar Messages
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Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?
Hey ilyaz20360341,
Could you please specify how exactly did you transfer Acrobat from one MAC to other.
You might need to deactivate the software from your old machine and then activate it on the new one with the same serial number (for Acrobat license) or Adobe credentials (for Acrobat subscription).
If you have done the same way, then let me know if you are able to open Acrobat itself.
Do you get any specific error message while opening a PDF?
Hope to get your response.
Regards,
Anubha -
I got a new computer and somehow have lost some of my more recently purchased and or imported music. I have some of that music on an iphone and some on an ipad. How do I get the music from those devices into my itunes library without losing everything else?
Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
- deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797 -
I have been purchasing songs from itunes for the past year. I have over 100 songs. I recently got a new computer and I synched the iphone to it. I can't find 90% of my music. Where is it and how can I get it back? I checked itunes under purchased and it only shows 13 songs. Please help.
You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519 -
Just got a new computer with Windows 8. Can't get Itunes to install. Checked with a clerk at Sam's Club who said it wouldn't install for her either.
What do I need to do. Sent an email to Apple; but just got a computer generated response with no helpful advice.Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)
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Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?
Thanks.If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
I got a new computer and haven't used iTunes in years. I have an iPod and want to put my music from it onto iTunes on the new computer. I don't remember my old iTunes account info but i have a new apple ID for my iphone and ipad. Is there a way to transfer songs from my iPod (old iPod video) onto the new iTunes on my new computer and use my new apple ID to sign into iTunes?
I got a new computer and haven't used iTunes in years. I have an iPod and want to put my music from it onto iTunes on the new computer. I don't remember my old iTunes account info but i have a new apple ID for my iphone and ipad. Is there a way to transfer songs from my iPod (old iPod video) onto the new iTunes on my new computer and use my new apple ID to sign into iTunes?
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I got a new computer and I cant use my money balance without it asking me to confirm a credit card. I have credit on itunes account I dont use credit cards it was an itunes card and I do not have it anymore .
How to use your iPod to move your music to a new computer
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I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?
Hi Ianpce,
You need to download and install Adobe Acrobat on the new machine to use it.
You can use the same subscription or the serial number to activate the product.
Thanks -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I have a 2 yr old Iphone 4 and have not backed up or connected to Itunes up for 1 yr. I have new Windows 7 computer and want to connect and copy Itunes backed up folder from external HD (a year ago) to new computer and install new Itunes and new IOS. What steps should I take and what precautions? I don't want to lose any data on my phone such as music, photos, contacts, notes, texts etc, nor lose music from prior backed up Itune folder. Apps should be OK from app store? Thanks for any help.
Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and I was using it just fine yesterday.
2015-02-24_1129 - DavidIpromote's libraryTry resetting Photoshop Preferences. Use your Photoshop start icon to launch Photoshop and immediately press and hole Shift+Ctrl|CMD+Alt|Option keys Photoshop should Prompt you with Do you want your Preferences deleted. Reply yes. Photoshop should then delete your user ID preferences and then create a default set of preferences for your ID and start successfully.
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Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC twice with no avail and deleted every Adobe product on my computer and nothing is working.
I have seen similar discussions before... transferring does not work, you must install
Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
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-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
hello,i have updated to the new 11,and now i tunes will not open,error pops up,says Data Execution Prevention,and other error we can not complete ur i tune request,unknown error 4002,i have uninstalled and reinstalled ,has been no help.
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I got a new computer and it will not let me transfer from my i-pad or i-pod to the new computer,it asks for authorization,i give it and nothing,also has an e-mail address not associated with my itunes acct.and won't let me delete it?help
Just got off hold with Apple Tier 2 Tech - their Verification Server is down. Give a few hours and see if it works.
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