I have several separators that appeared in my bookmarks list without me adding them. How do I delete them? I already tried right click/cut, right click/delete in the bookmark menu-that doesn't work.

I have several separators that appeared in my bookmarks list without me adding them. How do I delete them? I already tried right click/cut, right click/delete in the bookmark menu and directly on the list-that doesn't work.

If you can't delete them in the normal way in the Bookmarks Manager then you may have a problem with the file places.sqlite.
See http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
See also [[Deleting bookmarks]]

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I made a mistake and changed my iTunes country to Canada when I live in the U.S. I tried changing my password and doing it on the computer, but it doesn't work. What else should I do? Thanks

I made a mistake and changed my iTunes country to Canada when I live in the U.S. I tried changing my password and doing it on the computer, but it doesn't work. What else should I do? Thanks

Try rebooting and then try it. If it continues contact iTunes store support because it may be an error inside their system.

The side menu that had the iCloud "download all" button in it is gone and I can't get it back?

This is my first Mac. I have iTines 12. I signed in to iTunes and I was going to download each song that was in the cloud by individually clicking on it, but noticed in the side menu that there was an icloud button that could download all my stuff in the cloud at once. I went to click it and double click or something and the menu turned into it's own window. I didnt like it so I closed out both itunes iwndows, quit itunes and restarted it and the menu with the Icloud download all button has not returned. My brother swears I'm making it up, haha. Ive tried everything!

Hey There daniellaaaaaa,
First of all, congratulations on your new Mac! Like most people, one of the first things you want to do is to get all of your music from your old computer into the new one.
The article below explains how to do that. My personal preference is the suggestion to back up your old iTunes library to an external drive first. This is preferable to downloading only your iTunes Store purchases from iTunes in the Cloud.
I'll provide information for both scenarios below for you:
How to move your iTunes library to a new computer - Apple Support
https://support.apple.com/en-us/HT204318
Download past purchases - Apple Support
https://support.apple.com/en-us/HT201272
Add music to iTunes - Apple Support
https://support.apple.com/en-us/HT201169
Here is a resource that will help you get started using the Finder application to find files and folders on your new Mac:
Switch Basics: Moving from Windows Explorer to the Finder - Apple Support
https://support.apple.com/en-us/HT201748
I hope this information helps ....
- Judy

I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?

Can't add albums in library to iPhone.

Full question: I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?

I have a pioneer 50 inch plasma   I purchased new from the company back in 2005.   I tried to hook up an Apple Tv to the pioneer receiver that came with the TV.   I can not get it to work.   The receiver has two HDMI inputs in the back.

I have a pioneer 50 inch plasma + I purchased new from the company back in 2005.   I tried to hook up an Apple Tv to the pioneer receiver that came with the TV.   I can not get it to work.
The receiver has two HDMI inputs in the back. However they say they are not for PC's. Furthermore they must be set up by going to the home menu.    I tried everything, but I can not get the receiver to talk to the Apple TV. I even tried a connector that uses an HDMI to the Apple TV that has the other side of the cable as 5 RCA cables. I could not get the receiver to see the Apple TV.   I have a newer TV in the house, it has no problem talking with the Apple TV. But this older system seems to be handicapped in its ability to talk with the newer Apple TV system.
My Email is [email protected]
Do you have any suggestions
Thanks
Bob

I could not access the Apple TV on the television.   If I put the Apple TV directly into by TV, I have an external sound system (entertainment system), therefore I worry that I would by pass the audio.
Thanks for taking your time to attempt to help!   Any more suggestions would be greatly appreciated.
Bob

I need to use an hp 6215 printer with my mac book pro. the driver installation disk doesn't work. where can i get a driver that will work? i use OS X

i need to use an hp 6215 printer with my mac book pro. the driver installation disk doesn't work. where can i get a driver that will work?

With the Lion it is essentially unnecessary to resort to external driver disks. What's more, most of those disks are incompatible with the OS and should not be used. The system already carries a wide variety of printer description files (aka PPDs, which is what modern printing systems use as "drivers") for a lot of brands. And there was an HP printer update just two days ago.
Just checked in mine and did indeed find that the HP OfficeJet 6200 Series, with or without Fax, is covered with the latest update.
So just go thru the motions of creating a proper printer instance:
Make sure the Mac "sees" the printer on the network.
System Preferences / Print & Scan
Click on the + button on the left column
Select the appropriate type of printer, will use IP for the rest of this
Select HP Jetdirect - Socket, default for HP network printers
Type the IP address or look it up
Name the printer for easy identification on the print dialog
Let the Mac identify the printer model or manually choose the driver
Click Add.
Once the instance pops up in the list, can click on Options & Supplies for further config.

HT201407 I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.

I double-click on event to see all the photos in that event displayed, but all I get is 1 large photo on the edit page. To see the photos in that event, I have to scroll. Need to be able to work with all the photos in that event, not one at a time.

I double-click on event to see all the photos in that event displayed, but all I get is 1 large photo on the edit page. To see the photos in that event, I have to scroll. Need to be able to work with all the photos in that event, not one at a time.

Maybe you need to adjust the zoom slider in the lower left corner of the window?
Regards
Léonie

HT1277 I cannot open the new email icon for 10.6.8 and the latest secrtoy update. My old "Stamp" icon email won't let me in either indicating that the new OS version doesn't work. Please help

I cannot open the new email icon for 10.6.8 including the latest security update. My old "Stamp" icon email won't let me in either indicating that the new OS version doesn't work. Please help. I have spend over 4 hours installing and reinstalling updates, etc. and I don't know where to go from here.....

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1

I have several folders setup in my Safari. However, when I try to add a website to them, it never appears. When I add a folder and add a website to it, the website appears. Help?

I have several folders setup in my Safari. However, when I try to add a website to them, it never appears. When I add a folder and add a website to it, the website appears. Help?

I thank you for the response. Apple does some assinine things sometimes and this is one of them. Ask the planet the difference between a movie and a home video and with the exception of Apple, you'd get 100% consenus on the what difference is. A home video is something that I shoot, like my kids birthday party. A movie is something I urchased either via download or a DVD that I ripped. Unbelievable! The fact that Apple has chosen not to distinguish based upon which folder I tell it is Movies and which folder is Home Videos is really hard to fathom - sounds like something Windows would do. I find it funny that in my iTunes movies sub-section of the movies section, the movie icons have a cloud icon in upper right corner to distinguish it as bought from Apple iTunes versus no cloud icon for movies that I have ripped - so the distintion was already made and clearly visible. Now - everything just defaults to "home videos" if I try to import a new ripped DVD - why even bother to have this distinction on the iTunes bar? WOW!
As for your direction, I do not understand what you are telling me - what Media Kind and what Options tab are you referring to? I see no Options tab in iTunes. Right licking on the movie icon does not yield media kind or options as well. Gping to the source file does not yield these options either.
Thanks again for your help.
Clay

I'm using imovie 10.0.3 with OS x Version 10.9.2. or some reason I can't double click on iphoto events to siadplay the pictures within that event. I've rebuilt my iphoto library, but nothing seems to work. Any help would be appreciated.

I'm using imovie 10.0.3 with OS x Version 10.9.2. or some reason I can't double click on iphoto events to siadplay the pictures within that event. I've rebuilt my iphoto library, but nothing seems to work. Any help would be appreciated.

Hello All,
Also no answer but am having the same problem. All my catalogueing via folders is up in smoke and no external HDs (where I would normally directly store raw footage when importing) showing up on the iMovie interface. It is a pain the arse to go back to the earlier version - why APPLE, pray tell, do you continue to lower expectations user-friendly functions. Shall try the option+open for a library but this too is extremely inconvenient if it works like iPhoto because you have to log out to log in to a new library whereas I just want to be able to see my multiple HDs directly from the iMovie menu and then the folders within folders I have layered in there - to make it easy to FIND STUFF. Wake up Apple, you are NOT meeting your customer's needs or desires.
Thanks to the posters who are helping the rest of us lost in the dark with possible solutions - free fix-its for Apple which they don't deserve.

I downloaded some books that appeared to be in English but they aren't, how can I get my money back?

I downloaded some books that appeared to be in English but they aren't, how to I get my money back?

Are they described in the store as being in English ? If they are then you could try deleting them from the bookshelf in the iBooks app and redownload them via the Purchased link in the ibookstore in the app : re-downloading.
If they re-download in the wrong language again then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find the books and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT4623 In trying to download itunes 11 I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???

In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.

Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.

HT3702 I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authoriz

I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authorize?

You possibly set up an auto-renewing subscription with the app - there are instructions on this page on how to manage them, including how to stop them : http://support.apple.com/kb/HT4098

HT4484 how can i change my security questions??????? its the only part that dont have the edit part

how can i change my security questions??????? its the only part that dont have the edit part

Call AppleCare for your country and ask for help resetting the questions.

I have several separators that appeared in my bookmarks list without me adding them. How do I delete them? I already tried right click/cut, right click/delete in the bookmark menu-that doesn't work.

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