I Have Skype Credit I Cannot Apply To My Monthly S...

I Have Skype Credit I Cannot Apply To My Monthly Subscription of $2.99 touse the phone feature. How do I contact Skye to get them to appy the credit for me? Tere s no toll free number to call them?

I also would like to apply my Skype credit to my monthly fee.  I mistakenly bought the credit with the belief that it would be used that way.

Similar Messages

  • I have skype credit but can't make any call (credi...

    I have skype credit recently but can't call to any mobile or landphones in my home country India. What ever number I am dialing is ringing but no answer, that means the ringing tone I am hearing is not the actual ringing. I have checked with the person to whom I called through skype, they are saying that they are not getting any call. I have still my skype credit. Kindly help.

    I have skype credit but can't make any call

  • I have Skype Credit, but Skype says I need credit ...

    I have $3.15 in Skype credit.  When trying to make a Skype to Skype call I get a message saying I need to have Skype credit to make the call?   Can anyone explain please?  I thought the minimum amount needed was $2.00. 
    Post transferred from blog article;
    subject/title edited accordingly.

    I have made a three month subscription,not knowing Skype still has auto pay to my card on file,had do i rectify that and get recredited,thanks.

  • Re: I have Skype Credit, but Skype says I need cre...

    I have skype credit, 5,10EUR, that has been in my account for quite some time now, and I know that Skype sent me an email 1 year ago telling to send an sms to "activate" the credit, which I did.
    I'm trying to use it now, but the client tells me I need credit to make a call, but I already have a credit !!
    How do I solve this ? I don't want to buy more credit, I already have some.
    Thanks

    I have made a three month subscription,not knowing Skype still has auto pay to my card on file,had do i rectify that and get recredited,thanks.

  • I already have Skype Credit but I keep getting buy...

    I have Skype Credit but keep getting a message to buy Skype Credit. WHY??

    LilJag wrote:
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  • HT202359 I have a credit but cannot make a purchase?

    I redeemed a gift card and show a credit of $15 but everytime I make a purchase, the money is deducted from my PayPal account. I removed my Paypal account but thinking it would force the charge against the credit but now I can't make a purchase?   Help please.......

    That is true in some limited situations, such as if you purchase a gift for someone else.
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  • Can skype credit be used to pay the monthly subscr...

    I recently bought 100$ skype credits. Today the monthly subscription fee was charged from my stored credit card, instead of from my skype credits. How can I use skype credits before using my credit card?
    Thanks.

    Hi,
    It is because system uses the same funding source as you have used with your first order.
    But you can change it. Please have a look at this FAQ: https://support.skype.com/en/faq/FA1781
    (there is a point " How do I change the payment method used for my subscription?" )
    Let me know if it worked
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Do I have to pay for Skype Credit on automatic rec...

    I already have skype credit and would like to have skype number in Sweden.
    Do I have to pay for skype credit automatically every 3 months or only
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    hi

  • Call – you need to get Skype Credit to call this n...

    (1) I have Skype Credit so the message is an error.
    I used Version 7.0 (653) - and OS is Maverick with latest patches and amendments.
    But the problem is that I can just pick up my Android phone and call the same contact. The bug is on Mac, and I only use Mac, iPhone and Android. When will the problem be fixed?
    I request others with a similar issue to reply - remember Skype and OS version, and bluntly would prefer to place this on the main page, since this is most likely an issue with specific releases of Skype - on all platforms.

    It happened to one number, but I have noticed problems when calling people that has placed Skype on call forward. Phrased another way: I cannot just call anyone to reproduce the error.
    Calling the number directly works fine.
    I do not recommend you use the latest versions of Skype. This reflects an immature attitude to testing typical for US companies. You never learn that if you restrict the release to a few selected individuals, you get a manageable feedback, which allows you to correct more errors. Then select more and gradually roll out to everyone - at least in three stages. The result is that after a very short time you loose control over the code, and are inundated with user complaints. 

  • Skype credit is not accurate to the payment

    Hello,
    I have just purchased the Skype credit this morning for 400 minutes/Month calling to Thailand, instead of getting the exact available 400 minutes I attained only 101 minutes which means 299 minutes have been deducted unknowingly.
    I paid several the same Skype credits in the past and I had never been checking it until last two months I suspected that my Skype credits were exhausted very fast and unreasonably. So, after I have paid the Skype credits this morning, I went to check it and the unexpected imposture of Skype service was disclosed as I have mentioned above.
    For this, is there any authority or particular person who is responsible for this issue?
    I really hope that the certain satisfactory action will be taken for my issue,  and my Skype credits will get restored as soon as possible.
    Thank you,

    Please contact customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Inactive skype credit

    I have skype credit for phone calls and it is telling me it is inactive, how do i make it active to get my credits or has skype taken my money.

    here's how - https://support.skype.com/en/faq/FA10378/how-can-i-re-activate-inactive-skype-credit
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Using Skype credit to (re)activate Skypenumber

    Hi, I have a skypenumber that I want to reactivate. Costs euro 18.I bought skype credit for euro 25 using idEal (total now euro 27) 
    When I reactivate my skypenumber I do NOT get an icon where I can select Skype credit that I just paid for, just credit card options I do not want to use. Does anyone know how to use Skype Credit to (re) new a skype number? This icon that is promised in the help section really does NOT appear anywhere. 

    I got the skype number and instead of adding $10 worth of credit, I added $25 with the hope that I will use them again. I couldn't use them all but then skype expired my number. I think it is totally very cheap an unethical of skype to hoard somebody's money like this. The subscription should not expire as long as I have skype credit.   I purchased skype number with the hope of keeping it forever as long as I had my credit in there. Instead, I find out that I have to pay an extra $18 to keep the number and reactivate my skype credit. I am very angry. I am unemployed and need every dime to myself. If I were to pay for monthly subscription, then I could myself get a "go phone" and receive MUCH better voice quality. Skype voice quality sucks and they have the audacity to ask for subscripton fee?  

  • Skype credit to subscription

    Hello,
    I have skype credit and I want to use this to buy a subscription . How can I do this?

    It is possible to use Skype Credit for subscription purchase.
    Steps to change payment method can be found from this FAQ:
    https://support.skype.com/en/faq/FA1781
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Skype Credit used before monthly subscription

    Hi. I have Skype credit (Australian $) which I bought for ringing various countries.
    However, I also have a monthly subscription for calls from New Zealand to Sweden. Whenever I call Sweden, Skype deducts from my Skype credit rather than from my monthly 120 minutes allowance provided by my monthly subscripition.
    How do I get Skype to use my free minutes (from my monthly subscription) FIRST?

    Hi, greumb, and welcome to the Community,
    Please check  that your subscription covers calls to the Swedish number you are trying to reach - some subscriptions cover calls to land lines (also known as fixed lines), for example, and not mobile numbers.  If it does, please contact Skype customer service to report this issue.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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  • Subscription asking for skype credit for local num...

    I've had occasional issues with skype telling me I need skype credit for a number I don't need credit for and then sometimes it works and sometimes not (this is my parent's phone number I call all the time, so it's not an issue of location). I just upgraded to new version of skype so maybe the new mac software has a glitch I need to figure out? Please tell me how to call out with subscription so it will stop asking for skype credit. I get automatically billed monthly, I barely make any calls, there's no reason it shouldn't be working, I've had this subscription for years. Thank you!

    you need to make an account  with your downloaded itunes on your computer
    this is an old vid http://www.youtube.com/watch?v=mHCTjvzPfKk but it should help

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