I have skype premium paid for and keep saying i ne...

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exactly the subject. i have paid skype premium and it says i need skype premium. had for over a year and dont see why i should have to try and find someone to speak to to resolve.
exactly the subject. i have paid skype premium and it says i need skype premium. had for over a year and dont see why i should have to try and find someone to speak to to resolve.
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never had this problem until about a month ago. sharing a scree with someone and a video window at the same time. says i need skype premium when i already have it

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HT201359 I purchased gems for the game bingo and they are not there however I received my receipt to my email stating its paid for and it says it is gems purchased for the game pet story but they are not there either..how can this be corrected?

I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

My iTunes says I owe $5.25 for songs that I have already paid for and am not going to pay for again but I want to get some apps from the store and now there's a hold on my account. Who do I talk to get the hold taken off

I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?

You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password!

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password! And since the old e-mail address is no longer active, I can't even chenge the password- becasue it's sends the link to do so via e-mail! Even when I use the "ask personal questions" option to verify and it asks me for my date of birth, I put it in and it still won't acccept.

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

RESTORING: At the moment I am downloading a movie on the itunes store my 8GB ipod touch (not my computer) (which I have already paid for) and I need to restore my ipod. Will restoring it stop/delete my downloading movie? what else does it delete?

RESTORING: At the moment I am downloading a movie on the itunes store my 8GB ipod touch (not my computer) (which I have already paid for) and I need to restore my ipod. Will restoring it stop/delete my downloading movie? what else does it delete?

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
When you restore via iTunes iTunes will download the firmware(ipsw) file. It could be that the microwave damaged the iPod and iTunes does not know what it is.

I have paid for and downloaded season 5 of Breaking Bad and when I try to watch it back on my laptop, it just allows me to watcha 30 second clip. Am I missing something ?

I have downloaded the latest itunes version on my Samsung windows 7 laptop. It is a higher end model. Anyway, have paid for and downloaded season 5 of "Breakin Bad" but when I press "play" on an episode, it only displays a 30 second clip. The download was successful and it says "downloaded" right beside the episode icon.
To be clear, I am trying to playback the episodes on my Samsung laptop ( not an Apply devise )
am I doing something wrong ? This is my first time purchasing something from itunes.

If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I have paid for and installed Creative Cloud on my desktop, so how do I install it on my laptop too?

I have paid for and installed Creative Cloud on my desktop, so how do I install it on my laptop too?

will that mean i have to download again to my laptop? Would prefer if i can somehow find the installation files that is on my desktop and install it on my laptop via the AAM, as i have a limited download quota and not the best speed ~ is this possible?
thankyou

If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

Yes. Log into MacAppStore with the AppleID that purchased them.

Once I have paid for and downloaded itune songs, can I burn them to a cd

Once I have paid for and downloaded itune songs, can I burn them to a cd?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Excellent choice of album by the way.

My old computer hardware crash I cannot retrieve any songs I bought a new computer and would like to retrieve the songs I have paid for and put them in my new computer how do I do that thank you

Need a little help my computer hard drive crashed and I bought a new computer and would like to retrieve my many songs that I paid for and upload them to my new computer how Retrieve my music t thank you

Either restore it from a backup, or use these instructions to redownload it through the iCloud.
(84741)

Skype Premium needed for all participants

Hi If I upgrade to Skype Premium to do group video calling. Do all the people that I call also have to have a skype premium account to be able to see each other?

Hi,
For group video calls only one of the participants needs to have Skype Premium subscription.
One to one video calls are free of charge.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

I've paid for and activated the cloud software I need, yet I am repeated asked to "Activate or start my trail software"

I've paid for and activate adobe cloud services. Yet I am repeatedly asked to activate or start my trail software.
This is getting extremely annoying, especially in combination with having to repeatedly sign in for software updates.
I don't want to have to sign into my account everytime I need to use photoshop, illustrator, on indesign!
I also feel like I should not have to sign in for software updates. I only work on one computer.
I want my software updates to take care of themselves, beside security pop ups asking me to grant Adobe software permission to make changes on my computer.
I most especially don't want to be asked every time I use the software if i want to "activate" or start a trial of the software! Besides the annoying time suck, it makes me feel like I am not a valued customer, if every time I use my software it can't remember if I paid for it or previously activated it.

Inarinainari please reinstall the Adobe Application Manager by utilizing the steps listed at Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html. The Adobe Application Manager has been rolled into the Creative Cloud Desktop application which is why the referenced document refers to the Creative Cloud Desktop application as opposed to the Adobe Application Manager. Since you are running Mac OS 10.6.8 it is not possible for you to run this later version.

I paid for and tried to download the song "Cryin" by Aerosmith but it won't let me download the song each time I go to the store and click on available downloads, it looks like it's downloading and I get an error message that the file is corrupt

I paid for and tried to download a song from itunes but the song won't dowload! When I got to store and click on available downloads it looks like it's downloading but I keep getting a message that the file is corrupt.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

I have skype premium paid for and keep saying i ne...

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