I have smart playlists on my iphone that i never created and when i connect to itunes and go to "on my phone" they are not listed there but they are definately on my phone. How do i get rid of them?

I have smart playlists on my iphone that i never created, a couple of them are duplicated and I cant figure out how to delete them. When i connect my phone to pc using Itunes these "Ghost" playlists do not even show up when I click "on my phone". These lists are there and they do have songs and work, I just want to get rid of them and I dont know how. Any help would be appreciated.

Okay. Try checking "manually manage music and videos", and then click the flippy triangle next to your device. Then select the items you want to delete and just press Delete on your keyboard.
Uncheck when you're done.

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My Iphone 5 hang many times. When I connected with itune and restore setting, my phone just start from the activation. But I can't continue the installation. It shows that can't activate right now.

I had problems with my iphone 5. After hanging many times, I connected with itunes and restored the settings. But it didn't work. And my phone is now starting with "Hello" to newly activate. Again, it could not proceed but saying "cannot activate now".. please help me how to do. Thank you very much.

you will need to do a hard wipe or remember the password hard wipe can be found on youtube how to. but this will erase all data

Hi there i have ipod touch 2nd gen and i am tryna restore it but i get error 21 with orginal fireware and 1601 with custom fireware and when it connected to itunes and i try to boot it up by restoring it white screen with lines thorugh it

hi there i ahve ipod touch 2nd gen and i am tryna restore it but get error 21 with orginal fireware and 1601 with custom firewarw and when connected it to itunes and i try to boot it by resotring it white screen with lines through it

Those errors are covered here:
http://support.apple.com/kb/TS3694

I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually.

I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually since I have a iTouch and keep all my music there. HELP!!

Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete.

HT201365 I recently updated my Ipad 2 with iOS7 and I suddenly have 794 emails in my inbox which were previously read and deleted. how do I get rid of them without doing one at a time?

I recently updated my Ipad2 to iOS7 and suddenly have 794 emails in my inbox which were previously reviewed and deleted. How can I get rid of them without doing one at a time?

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

HT5622 Will I have to awnser my security questions every time I get an app? And if so how do I get rid of them?

Will I have to awnser my security questions every time I get an app? And if so how do I get rid of them?

If you forgot them:
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

When my phone rings it goes straight to please wait while your party is reached. how do i get rid of that message?

when my phone rings it goes straight to please wait while your party is reached. how do i get rid of that message?

do you mean like when someone calls you, that's what they hear? if that's the case, it may be a ringback tone or feature. i've heard the message that you are describing a few times when i have called people (as opposed to hearing the ringing sound), but i honestly don't know much about it. all i can figure is that it's a "ringback" tone or feature.

In my iPhoto library i have photos of web pages i don't know how they got there there are hundreds of them ,how do i get rid of them and stop them please help me

in my iPhoto library i have photos of web pages i don't know how they got there there are hundreds of them ,how do i get rid of them and stop them please help me as i have no idea many thanks

im sorry to be a bit thick here i didnt know this was happening until i looked through all my photoes i use an sd card to put pictures on lap top and icloud from my phone but in library there are all web pages i have ever been to ie face book ebay etc i didnt know if there was any thing i should be turning off many thanks for ur last answer though

TS4147 I updated my iphone yesterday. I have the 4S. I have my daughters and mine contacts now. I don't want hers. How did that happen and how do I get rid of them?

I updated my iphone yesterday. I have the 4S. I have my daughters and mine contacts now. I don't want hers. How did that happen and how do I get rid of them?

This happens with you are both syncing data such as contacts on your devices with the same iCloud account. This will result in the data being merged and synced back to all connected devices. To correct this you need to have different iCloud accounts on each device.
To do this, on the device that will be changing iCloud accounts go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from the phone, not from iCloud, so the other phone won't be effected by this.) Next, set up a new iCloud account using a different ID, then turn data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to your new account. At this point you will have two separate iCloud accounts on each phone with identical data.
Next, you'll have to go to icloud.com on your computer and sign into each iCloud account separately and delete the unwanted data (for example, deleting her contacts from your iCloud account and vice versa). These changes will be reflected on each device and things should now be fixed.

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.

On my ipad, there are dozens of "recently purchased" songs supposedly available for download from iCloud. I don't recognize most of the songs - they could have been downloaded 6 years ago by my daughter. How do I get rid of them?

So there are all these songs, from ADELE to Zapp and Roger. I don't recall purchasing any of them. Some of them were clearly purchased years ago by my daughter, who now has a different account (and doesn't know the current password to my account).
They do not show up anywhere in iTunes except on the iPad. They are not downloaded to the iPad - but I don't want them to show up in the purchased index. How do I get rid of them? Do I have to join iMatch or whatever to do this?
Also, this may explain why we're being told our iCLoud storage is full - there are actually hundreds of these unwanted songs.
Any ideas?

Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847

Since I synced my ipad to my iMac I have duplicate photos appearing in the Photo section on my iPad and one can be trashed but the other one can't. How can I get rid of the ones without the trashcan?

Since I synced my ipad to my iMac I have duplicate photos appearing in the Photo section on my iPad and one can be trashed but the other one can't. How can I get rid of the ones without the trashcan?

Thanks so much. I was afraid to mess with that. But when I unsynced them, it worked.

I have an amazing number of duplicates - not photo - but other. How can I get rid of them? Virtually all kinds if data is duplicated often 20- to 50 times. The duplicates are bot restricted to any one kind of data.

I have an amazing number of duplicates - not photo - but other. How can I get rid of them? Virtually all kinds if data is duplicated often 20- to 50 times. The duplicates are bot restricted to any one kind of data.

https://discussions.apple.com/message/25888564#25888564

HT201269 Next to my songs a cloud with an arrow pointing down from each cloud appears. I assume this is from icloud? I don't want these songs onmy phone. help! How do I get rid of them and where do I go to manage this?

Next to my songs a cloud with an arrow pointing down from each cloud appears. I assume this is from icloud? What is it?
I don't want these songs on my phone. Help! How do I get rid of them and where do I go to manage this?

If you're talking about itunes Match,
Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
https://discussions.apple.com/community/itunes/itunes_match

I have changed computers and the new user of my old computer wants to use itunes. i deauthorised the computer and uninstalled itunes. when he reinstalled itunes all my songs and apps are still there. how do i get rid of them for him?

i have changed computers and the new user of my old computer wants to use itunes. i deauthorised the computer and uninstalled itunes. when he reinstalled itunes all my songs and apps are still there. how do i get rid of them for him?

Erase the internal drive and install a fresh OS.
(104285)

I have smart playlists on my iphone that i never created and when i connect to itunes and go to "on my phone" they are not listed there but they are definately on my phone. How do i get rid of them?

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