I have some apps with old email address so can't update..what can i do

I cant update some apps as hey have an old email address no longer in use. How can I solve this?

Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. You need to revive the old Apple ID by changing the email address associated with it;
http://support.apple.com/kb/HT5621

Similar Messages

  • When I try to update my apps, an old email address appears and I dont know how to get rid of it?  Not to tech savvy!  : (

    When I try to update my apps, and old email address appears,how I get rid of it?  I am not tech savvy at all!

    This is happening because they were purchased with your older Apple ID.  Apps and there updates are permanently tied to the Apple ID used to purchase them, regardless of the ID on your phone in Settings>Store.  The only way to stop the prompt for your older ID would be to delete these apps from your phone.

  • Everytime I try to install a new app, my old email address still comes up even though I changed it on appleid

    everytime I try to install a new app, my old email address still comes up even though I changed it on appleid and Icloud....what am I doing wrong?

    Settings>iTunes/App Store...tap the ID shown...sign out...now, sign back in with your new ID.

  • I purchased music on my computer with old email address, same computer new email address, but I get play music becasue it tells me computer not authorized...how do you authorize???

    I purchased music on my computer with old email address, same computer new email address, but I get play music becasue it tells me computer not authorized...how do you authorize???

    I have almost the exact same problem. I have a bunch of music, ringtones, TV shows, movies... stuff that I purchased that I can't authorize. All of these items were purchased with the same account I'm still using now. The difference is that I've changed my email address. I don't have the original email address from when I made those purchases and I'm unable to authorize them. I can see that when I view info on one of these purchases the "Account Name: " has my old email address... not my iTunes or Apple account. So, if I'm authorizing my iTunes using my new email none of these older purchases will work.
    I'm really curious how to fix this. I've got quite a few purchases from years back that I'd like access to, but I can't authorize using my new email/iTunes or my old email (the one used for the original purchases).
    Take a look at the info and tell me if you see "Account Name:" on one of your purchases. And is that associated to your old email address? There has to be a way to fix this or 'transfer' older purchases, especially if it's all under the same real 'account'.

  • I have a Powerbook G4, from a friend but he has lost the disc,s in a house move, I have all Apps except Iphoto, and cannot transfer my photo's, what can I do. Running 10.5.8    George.C

    I have a Powerbook G4, from a friend but he has lost the disc,s in a house move, I have all Apps except Iphoto, and cannot transfer my photo's, what can I do. Running 10.5.8    Prachal

    By all means get iLife but just for the record you don't HAVE to use Apple's photo application;
    there are many more around, quite a lot of them free.
    This http://download.cnet.com/mac/digital-photo-software/?tag=rb_content;main
    is a good site to look through for candidates - some will be  free some  shareware and some paid for.
    Alternatively Kodak provides free photo software - navigate through this site to what's right for you:
    http://www.kodak.co.uk/ek/GB/en/Home_Main/Kodak_Store/Software.htm
    I think its probably this one:
    http://support.en.kodak.co.uk/app/answers/detail/a_id/16434/selected/true
    Edit :Just remembered another site for you to explore:
    http://www.macupdate.com/
    Put "photo" in the search box.....

  • Since I updated to iOs Mavericks I can't use some apps like Adobe Illustrator or Office. Why? What can I do?

    Since I updated to iOs Mavericks I can't use some apps like Adobe Illustrator or Office. Why? What can I do? I need both of them for my work...

    Need help on this too

  • I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

    I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

    you will want to call apple and if they can verify your account then they can reset the questions

  • I can't download the Kindle app on my IPAD because Chinese Store doesn't have Kindle app. I am living in USA now, so what can I do to get a kindle app on IPAD?

    I can't download the Kindle app on my IPAD because Chinese Store doesn't have Kindle app. I am living in USA now, so what can I do to get a kindle app on IPAD? Can I change the store from Chinese Store to American Store?

    Open App store app. On the main page scroll to the bottom. You will see your Apple ID. Click on it...then click on Open Apple ID. You should be able to change store.

  • I have a macbook pro. Since buying it I have changed my email address and the old one is now defunct. Some software i can update fine but other software appears to be attached to the old email address which is greyed so I can't change to my new apple ID

    Hi, I ahve a macbook Pro. Sometimes it tells me there are software updates but some of them i can't download because it wants me to enter an apple ID and its only giving me the choice to use my old ID with an old email address that no longer exists. I think its with itunes it does that.

    If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

  • I have two Iphones with different email addresses sharing one Apple ID. Will that cause problems with using messaging and FaceTime?

    I have two Iphones 5 with different email addresses sharing one Apple ID account.Both are using IOS 8.
    I would like to set up a new Apple Id for one of the phones and remove it from the old account.
    If I do that, can I move all of the purchased apps and songs to the new Apple account?
    Also, will sharing one Apple ID account with two devices cause problems with using messaging and FaceTime?

    Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address).  While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
    Rather than do all that, don't fight it -- use separate IDs for iCloud.  You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

  • TS1702 problems with old email address

    Downloaded some apps onto my iPhone 4 with one email address, which got hacked, efore the cloud  was introduced
    Logged into the cloud with a different email address and now I can't download my old apps as they are under an email address i no longer use, and is not recognized

    Hello Chief Weasel,
    The article linked below details how to go about changing the primary, alternate and notification e-mail addresses used with your wife's Apple ID.
    Primary email address
    Every Apple ID account has one primary email address, and that address is your Apple ID. When you create an Apple ID, you enter the primary address to use as your Apple ID.
    Your primary address is also the contact email address for your account. Check it regularly, because it receives email that you need to manage your account. For example, before you can use a new or changed Apple ID, you need to verify it as directed in a verification email that Apple sends to that address. Didn't receive the email?
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/en-us/HT201356
    Cheers,
    Allen

  • Authorizing computer with old email address.

    I was trying to put some songs from my computer onto my Itouch. There were some of them that said they weren't available until I authorized my computer. It then listed an old email address that is not my current email address. (My computer is authorized on my current email address.) I can't seem to get around this problem with the songs being associated with an old, defunct, email addy. What to do?

    I have almost the exact same problem. I have a bunch of music, ringtones, TV shows, movies... stuff that I purchased that I can't authorize. All of these items were purchased with the same account I'm still using now. The difference is that I've changed my email address. I don't have the original email address from when I made those purchases and I'm unable to authorize them. I can see that when I view info on one of these purchases the "Account Name: " has my old email address... not my iTunes or Apple account. So, if I'm authorizing my iTunes using my new email none of these older purchases will work.
    I'm really curious how to fix this. I've got quite a few purchases from years back that I'd like access to, but I can't authorize using my new email/iTunes or my old email (the one used for the original purchases).
    Take a look at the info and tell me if you see "Account Name:" on one of your purchases. And is that associated to your old email address? There has to be a way to fix this or 'transfer' older purchases, especially if it's all under the same real 'account'.

  • Purchased Song with Old Email Address

    I purchased some songs under an OLD email address and have since changed to comcast emal and now the songs need authorized to play. All the songs purchased with the OLD email needs authorized. All songs purchased with NEW email address play fine. I have aurthorized the OLD email sngs and it shows that it went through, but, when I actually try to play it, it says I still need to authorize the song. I'm stumped.
    Any suggestions?
    Thanks
    JBR

    They would convert the AOL Account into an Apple ID. It's still be that same account, but wouldn't be associated with AOL. You couldn't merge it with any other accounts.
    You'd have to email them here for them to do such:
    http://www.apple.com/support/itunes/store/browser/

  • Itunes account with old email address and now I can't get access to music?

    Hi. I set my itunes up years a go on an old work email address,now my apple ID is a different personal email address. When I got my new iphone, the apple ID is my personal email address so my itunes account is now not linked. If I change my appleID on the phone I can see my music but then all my apps etc are all on my new apple ID and not my old email address! Hopefully that makes sense?!
    How do I get all my music from my old itunes account on to my new phone with a new apple ID?

    another user faced a similar issue you should try reading the solution given here
    https://discussions.apple.com/thread/2298071?start=0&tstart=0         

  • Trying to change my icloud apple id to match my itunes apple id. i lost my password and i don't have access to very old email address it keeps wanting to send my password to. please help!!! this is driving me mad!

    I've been trying to change my icloud apple ID to match my itunes apple ID so i can manage my storage.  I haven't turned on the cloud since i got the phone.  I've forgotten my password for the icloud apple ID and i do not have access to the OLD OLD OLD email address its trying to send my password to.  Can someone please tell me how i can make this change without knowing my old password???  Can't manage storage or buy more without knowing the old apple id for icloud. 

    Hello, nikkihutchins10.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are attempting to reset your Apple ID password.  I would try resetting your password via answering the security questions instead of sending the email.  The first article will walk you through that process.  If you are still unable to reset your Apple ID password, see the steps in the second article.  
    If you forgot your Apple ID password 
    Contact Apple for help with Apple ID account security
    Cheers, 
    Jason H.  

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