I have some charges on my credit card and I didn't charged those charges

I need help with some charges that were charge in my credit card that I didn't puerched

You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

    I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini  i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

    You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
    My Apple ID

  • I have an Apple charge on my credit card and don't know what it is for?

    i Have a charge on my credit card and don't know what it is for.  How can I find out?

    You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
    Or you can view the last 90 days purchases on a browser via http://reportaproblem.apple.com
    If it's for $1 or approximate local equivalent then have you changed the card details on your account ? If you have then it's likely to be a temporary store holding charge : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support.

  • HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • ITunes:  I just redeemed a gift card in iTunes and then rented a movie.  I want it charged to the gift card but think that it was charged to my credit card.  How do I ensure the charges are against the gift card?

    iTunes:  I just redeemed a gift card in iTunes and then rented a movie.  I want it charged to the gift card but think that it was charged to my credit card.  How do I ensure the charges are against the gift card?

    I took this straight from the help menu.
    You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
    Hide 
    Use an iTunes allowance, gift certificate, or iTunes Gift Card
      If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window. 
      Below Quick Links, click Redeem, and follow the onscreen instructions.
    The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
    You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

  • HT1918 I have the money on my credit card and it still is saying declined

    I have the money on my credit card and it still is saying declined

    If your credit or debit card is declined or your getting the message the security code (CVV) or zip code is correct please read the below article:
    Tunes Store: My credit card’s security code or zip code does not match my bank’s records
    http://support.apple.com/kb/TS1646
    If you have called your credit or debit card provider and they aren’t able to to resolve this for you then your only option is to try a different card or switch to iTunes gift cards. Apple iTunes cannot solve credit or debit card issues as they ARE NOT YOUR CREDIT OR DEBIT CARD PROVIDER.

  • I recently pay for a 20gb of icloud, they charged from my credit card and i dont receive the gb. What can i do?

    I recently pay for a 20gb of icloud, they charged from my credit card and i dont receive the gb. What can i do?

    Hi gonzaloherazo,
    Welcome to Apple Support Communities.
    It sounds like you’ve paid for an iCloud storage upgrade and aren’t seeing the additional storage space. The article linked below provides a lot of great iCloud Storage information and troubleshooting suggestions, it will also walk you through contacting iCloud storage billing.
    Get help using iCloud storage
    I hope this helps.
    -Jason

  • HT3702 I have almost $60 charged on my credit card and I did not make a purchase.  Support is very difficult with Apple.

    I am very frustrated and find it difficult to get the answers that I need.  Again, I just recently got my credit card bill.  On the bill were to charges from itunes, of which I am not responsible for.  There is roughly $60 charged to my credit card, charges I did not make.  Could someone from apple please contact me. Could someone please help me to correct this error?
    Sincerely,
    Jillane P.
    <Personal Information Edited by Host>

    These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My college kids charge on my credit card- how can I see who is charging what?Unlike all other vendors, you can't get info from apple 800 number on the charge

    how can I find out what my college kids are buying on itunes. It is charged to my credit card number but the 800 number given to the credit card company takes me to the web site. I can only see purchases with my own account. Short of cutting off apple as a vendor is there a way to see this? Is there a way to look up purchases by the order number?

    Hello Heidi;
    Are these college kids your kids, or have you allowed details of your credit card to be more freely available?   I can't believe the latter ... but who knows.
    Anyhow; surely the purchases you see are what has been charged to your account.   Assuming you know which of these are yours, the balance has to be that made by the 'College kids'.
    Or is there more to this than meets the eye?

  • Family sharing (do we have to share the same credit card and sharing working for everyone?

    I was wondering if family sharing was working for anyone else? I set it up and the way I believe you access another family members purchases is by going to your purchase history either in itunes or in the app store. From there you can pick your purchases or another family members purchases but when I do this I only see my purchases. Am I doing this wrong or is it not working.
    Also is there a way we all don't have to use the same credit card?
    Thank You,
    Laura

    Am I correct in my first post regarding how you are suppose to access someone else's purchases? it doesn't seem to be working for me I added the other person and see accepted and when I go to family share she is there but I can't find her purchases

  • HT3702 I have a charge on my credit card and i never purchase anything i have seen this now 2 times not happy

    Hi
    I have gchare on my credit card of 26.55 and i never ordered anything this is the second time i have seen chages and i never order I tunes
    Tks
    JIM.G

    As far as I know... There is no Phone number for iTunes... If you like... Contact AppleCare in your location.
    Contacting Apple World Wide for Support and Service
    http://support.apple.com/kb/HE57
    Apple Contact USA
    http://www.apple.com/contact/

  • HT201382 Our family all bought each other gift cards for Christmas and set up our iPads to family sharing.  When any family member makes a purchase, it will only be charged to the credit card and NEVER the gift card amount! WHY? Is there a way to fix this

    We just set up family sharing on our iPads and we all have$50 of iTunes cards that have been placed on our accounts.  Why can no one in the family redeem the money from their itunes cards... Instead being charge ONLY to the "organizers" credit card? This is driving us crazy? Now all our Christmas present have gone to waste? Can anyone help?

    Hello there ssyer,
    Family Sharing purchases do all go to the Organizers credit card by default, that is unless there is an existing credit or balance on the account requesting the purchase according to this article:
    Family purchases and payments
    After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
    Balances can be verified with this article if you need:
    iTunes Gift balances
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I have used a pre-paid credit card and it wont let me buy things on the account  even free stuff, when i try and download anything it says insufficient credit then it says update billing adress but i cant get rid of the credit card please help?

    i would really like help fixing it because it still has a 25$ itunes card

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

  • HT2534 I been ask to enter my credit card information on my iPad, they have ask me to contact itune support. The thing is I have given few of my credit card, and why itune refuse to accept? Please advice. Thanks.

    I'm having problem with my itune and App Store on my iPad, I can't update or purchase and app unless I enter my credit information. But when I did I keep me telling me to contact iTunes support. So I tried other credit card is happen the same thing, so without entering card I won't to able to download or update any app. I'm really confuse please advice on this. Thanks.

    You will need to contact iTunes support and ask them why you are getting the message and how to resolve it, which you can do via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT3702 I am billed daily by iTunes store for purchases I have not made on my credit card and can find nowhere on the apple website or iTunes app to query these charges with Apple. And they keep coming in small amounts. Is anyone else having this problem o

    Where can I query these charges and have them reversed. I am out of the USA so cannot use the toll-free numbers provided.

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

Maybe you are looking for